Just Eat Reviews

Name: Just Eat
Rating: 1.08

1.1 Rating 755 Reviews

2 %

of reviewers recommend Just Eat

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Location:

Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire, London United Kingdom
WD6 1JN

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Just Eat 1 star review on 16th June 2024

Astrid

Just Eat 1 star review on 13th June 2024

F Thornhill

Just Eat 1 star review on 10th June 2024

Anonymous

Cara Evans

Anonymous

Anonymous // 01/01/2019

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“🚫 Order Mistake Impacting Religious Sentiments 🚫 I recently ordered from @JustEatUK, and to my shock, received beef despite being a practicing Hindu where consuming beef is against my religious beliefs. This is not just an error in delivery but a grave violation of my sentiments. Order Number: 66414212 Evidence Sent: Photos of the food and receipt have been sent, showcasing the error. Wait Time: 45 mins Concern: There's no direct line to the delivery personnel for immediate issue rectification. Disheartened by the oversight and the need for evidence when the mistake was clear. Expecting swift resolution. #CustomerExperience #ReligiousSentiments #JustEatOrderMistake This message highlights the issue while maintaining a level-headed tone. Make sure to check if Just Eat UK has a specific social media handle you can tag, as this will ensure they see your message faster. User how send message on justeat linkinn ChatGPT If you're looking to send a message to Just Eat via LinkedIn, here are the general steps: Search for Just Eat: First, you'll need to log into your LinkedIn account. In the search bar at the top, type "Just Eat" and select the official company page from the dropdown results. Follow the Company (Optional): It's sometimes beneficial to follow the company. This isn't a requirement to send a message, but it might increase the chances of your message being noticed. Message Button: Depending on Just Eat's settings, they might have a "Message" button directly on their LinkedIn company page. If they do, you can click on it to send them a direct message. Contacting Employees: If the company doesn't have a direct message option, you might consider reaching out to specific employees of Just Eat, preferably those in customer service or higher management. Click on the number of employees on the Just Eat LinkedIn page, browse through, and select someone you deem appropriate to contact. Once on their profile, click the "Message" button. Craft Your Message: Be concise, polite, and clear. Given the platform's professional nature, ensure your message is courteous. You might say: vbnet Copy code Hello [Name/Just Eat Team], I recently had an experience with a Just Eat order that deeply affected my religious sentiments. I've tried reaching out through other channels but felt it was crucial to communicate the gravity of the situation here as well. I hope for an understanding and resolution to this matter. Kind regards, Trivender Monitor Your Inbox: Once you've sent the message, keep an eye on your LinkedIn inbox for any replies. Remember that LinkedIn is a professional networking site, so always keep your tone respectful and direct, even when addressing concerns or complaints.”

Helpful Report

Posted 1 year ago

“Ordered a meal and got confirmation the order was on its way. The order never arrived. The take away Jahan Sandhurst denied any order being sent through and just eat took my money. Just eat haven’t responded to my emails and they are crooks. Never trust this company”

Helpful Report

Posted 1 year ago

“I ordered a meal costing £30. It never even left the shop as was cancelled thier end but I was still charged and just eat refused to refund me. Theft”

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Posted 1 year ago

“Absoloute Rip off food never arrived and was promised a refund that never came. Shocking, theives!!!!”

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Posted 1 year ago

“Scammers & Thieves !! Please do not use this awful company!! They basically take your money, don’t deliver the food then refuse to refund you!! You can only email them then you just get automated emails back. I really don’t know ho”

Helpful Report

Posted 1 year ago

“We never received our order, yet the app stated delivered and we could not track on the app. Bad customer service from justveat and the resturaunt ordered from.”

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Posted 1 year ago

“Ordered a burger and fries from Five Guys but only received the burger. Complained to Just Eat and they eventually refunded me for the missing fries but didn't refund any of the service fee I paid, which was a percentage of the order total (including the fries). So I had my meal ruined but was only partially refunded and received no actual compensation. When I complained further, they insisted this was company policy. Wow.”

Helpful Report

Posted 1 year ago

“Wrong order sent scammed by just eat”

Helpful Report

Posted 1 year ago

“Ordered my shopping from Asda. Which I have done on numerous occasions and never had any problems getting a credit or refund for missing items. Today however my order was missing two items I submitted the refund request only to receive a generic email stating the following: Thank you for contacting us about your recent order ********. We're sorry to hear you didn't have the great experience we wanted for you. We've looked into everything in detail to see what we can do. On this occasion, we're unable to offer a refund or compensation based on all the information we have. We appreciate your understanding and we hope to have the chance to provide a better experience for you next time. Thanks again for getting in touch with us. What information do they have, I didn't receive two items, whats so difficult. I replied to enquire why they won't refund me and I received very much the same response. If Just Eat are doing this to customers how much are they making!!! I realise the issue is Asdas fault for not picking and packing the missing items but Just Eat should refund its customers then seek to claim back from Asda. In the current climate with the cost of living crisis every penny counts and you are ripping already struggling customers off causing financial hardship. I now have to buy missing items again. SHAME ON YOU JUST EAT!!!! Will not be using them again account deleted.”

Helpful Report

Posted 1 year ago

“Bad customer service when orders are sent incorrectly. Go elsewhere!”

Helpful Report

Posted 1 year ago

“My dietary requirements were not followed but they refused to issue any refund. Terrible customer service.”

Helpful Report

Posted 1 year ago

“Awful company. Not only they refused a refund for missing items, they are also making fun of customers complaining to them. I was told after 3 back and forth emails that since I can't provide a photo they can't look further into it. Just to make myself clear: provide a photo of a missing item... They are the worst, I just deleted my account.”

Helpful Report

Posted 1 year ago

“2 double big macs missing from order & 3 barbecue sauce & 3 sweet & sour . Asked for refund turned me down. Total rip off Out of 6 times ordered only had condiments once”

Helpful Report

Posted 1 year ago

“Terrible service. Ordered from burger king, turned up 40 minutes after pick up, food was stone cold and items were missing.”

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Posted 1 year ago

“Absolutely DISGRACEFUL customer service. Just be aware If anything whatsoever goes wrong with your order they will not do anything to help and definitely will Not refund. This company is disgraceful they seem to not be included in Consumer Rights laws and don't give one iota about any problems, the refuse to resolve anything.”

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Posted 1 year ago

“Ordered one order received/charged for 3 !!!!. Nothing they or KFC Leigh can do ? No refund over £70 down. Both disgusting customer service.”

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Posted 1 year ago

“Everything was wrong”

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Posted 1 year ago

“It's a good thing I don't order on their app. This is what I saw when I called into a busy pizza restaurant. Do 'Just Eat' ever check on hygiene standards? The smell of the bag was incredibly greasy and horrendous! I hope they don't use the same one for vegetarians food too! Sorry, I thought I'd be able to post the picture I took. Just take my word for the filth.”

Helpful Report

Posted 1 year ago

“I received the wrong order and although I sent photographic evidence to their customer service they are refusing to refund me. I still have the wrong order here it is food and is now spoiled but I offered them to come and collect it if they don't believe me. Disgraceful customer service! Do not use this service, they really don't care.”

Helpful Report

Posted 1 year ago

“I've used this for years. Regularly odd items are missing but I'm missing an entire £80 co-op order and being refused a refund because they can track the driver to driving to my house but yet can't provide proof that it was handed over. And because I've requested a refund for odd items previously that had been missing off various orders that makes it OK that I don't get my £80 back?!”

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Posted 1 year ago

Just Eat is rated 1.1 based on 755 reviews