Just Eat Reviews

Name: Just Eat
Rating: 1.08

1.1 Rating 758 Reviews

2 %

of reviewers recommend Just Eat

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Location:

Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire, London United Kingdom
WD6 1JN

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Just Eat 1 star review on 23rd December 2024

Anonymous

Just Eat 1 star review on 16th June 2024

Astrid

Just Eat 1 star review on 13th June 2024

F Thornhill

Just Eat 1 star review on 10th June 2024

Anonymous

Cara Evans

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company is a scam you save on the stamp cards u get 2 your 5th stamp then the resturant dissappear and u lose your money you have saved this isn't a one off its happened with 2 different restaurants when I'm due free meals I go directly to the resturant and order now so just eat don't steal my money”

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Posted 1 year ago

“Order never arrived, app doesn't work, no way to contact customer service or leave a complaint, absolutely the worst service I ever encountered. Honestly thinking it might be a scam.”

Just Eat 1 star review on 29th September 2023

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Posted 1 year ago

“my dog got hit by a car tonight, idiot delivered to wrong address not for me, didn't even wait at door, left a package on door step , knocked proceeded to leave. As I opened door and tied to tell them it wasn't for me dog got out and ran into road and got hit, tried to stop the car before it hit him but too fast, and spent the next few hours trying to find/catch him, as he ran off scared and injured. eventually with the power of Facebook we found him and got him to a vet, trying to resolve as vet bills are in the thousands.”

Just Eat 1 star review on 28th September 2023

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Posted 1 year ago

“🚫 Order Mistake Impacting Religious Sentiments 🚫 I recently ordered from @JustEatUK, and to my shock, received beef despite being a practicing Hindu where consuming beef is against my religious beliefs. This is not just an error in delivery but a grave violation of my sentiments. Order Number: 66414212 Evidence Sent: Photos of the food and receipt have been sent, showcasing the error. Wait Time: 45 mins Concern: There's no direct line to the delivery personnel for immediate issue rectification. Disheartened by the oversight and the need for evidence when the mistake was clear. Expecting swift resolution. #CustomerExperience #ReligiousSentiments #JustEatOrderMistake This message highlights the issue while maintaining a level-headed tone. Make sure to check if Just Eat UK has a specific social media handle you can tag, as this will ensure they see your message faster. User how send message on justeat linkinn ChatGPT If you're looking to send a message to Just Eat via LinkedIn, here are the general steps: Search for Just Eat: First, you'll need to log into your LinkedIn account. In the search bar at the top, type "Just Eat" and select the official company page from the dropdown results. Follow the Company (Optional): It's sometimes beneficial to follow the company. This isn't a requirement to send a message, but it might increase the chances of your message being noticed. Message Button: Depending on Just Eat's settings, they might have a "Message" button directly on their LinkedIn company page. If they do, you can click on it to send them a direct message. Contacting Employees: If the company doesn't have a direct message option, you might consider reaching out to specific employees of Just Eat, preferably those in customer service or higher management. Click on the number of employees on the Just Eat LinkedIn page, browse through, and select someone you deem appropriate to contact. Once on their profile, click the "Message" button. Craft Your Message: Be concise, polite, and clear. Given the platform's professional nature, ensure your message is courteous. You might say: vbnet Copy code Hello [Name/Just Eat Team], I recently had an experience with a Just Eat order that deeply affected my religious sentiments. I've tried reaching out through other channels but felt it was crucial to communicate the gravity of the situation here as well. I hope for an understanding and resolution to this matter. Kind regards, Trivender Monitor Your Inbox: Once you've sent the message, keep an eye on your LinkedIn inbox for any replies. Remember that LinkedIn is a professional networking site, so always keep your tone respectful and direct, even when addressing concerns or complaints.”

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Posted 1 year ago

“Ordered a meal and got confirmation the order was on its way. The order never arrived. The take away Jahan Sandhurst denied any order being sent through and just eat took my money. Just eat haven’t responded to my emails and they are crooks. Never trust this company”

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Posted 1 year ago

“I ordered a meal costing £30. It never even left the shop as was cancelled thier end but I was still charged and just eat refused to refund me. Theft”

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Posted 1 year ago

“Absoloute Rip off food never arrived and was promised a refund that never came. Shocking, theives!!!!”

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Posted 1 year ago

“Scammers & Thieves !! Please do not use this awful company!! They basically take your money, don’t deliver the food then refuse to refund you!! You can only email them then you just get automated emails back. I really don’t know ho”

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Posted 1 year ago

“We never received our order, yet the app stated delivered and we could not track on the app. Bad customer service from justveat and the resturaunt ordered from.”

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Posted 1 year ago

“Ordered a burger and fries from Five Guys but only received the burger. Complained to Just Eat and they eventually refunded me for the missing fries but didn't refund any of the service fee I paid, which was a percentage of the order total (including the fries). So I had my meal ruined but was only partially refunded and received no actual compensation. When I complained further, they insisted this was company policy. Wow.”

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Posted 1 year ago

“Wrong order sent scammed by just eat”

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Posted 1 year ago

“Ordered my shopping from Asda. Which I have done on numerous occasions and never had any problems getting a credit or refund for missing items. Today however my order was missing two items I submitted the refund request only to receive a generic email stating the following: Thank you for contacting us about your recent order ********. We're sorry to hear you didn't have the great experience we wanted for you. We've looked into everything in detail to see what we can do. On this occasion, we're unable to offer a refund or compensation based on all the information we have. We appreciate your understanding and we hope to have the chance to provide a better experience for you next time. Thanks again for getting in touch with us. What information do they have, I didn't receive two items, whats so difficult. I replied to enquire why they won't refund me and I received very much the same response. If Just Eat are doing this to customers how much are they making!!! I realise the issue is Asdas fault for not picking and packing the missing items but Just Eat should refund its customers then seek to claim back from Asda. In the current climate with the cost of living crisis every penny counts and you are ripping already struggling customers off causing financial hardship. I now have to buy missing items again. SHAME ON YOU JUST EAT!!!! Will not be using them again account deleted.”

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Posted 1 year ago

“Bad customer service when orders are sent incorrectly. Go elsewhere!”

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Posted 1 year ago

“My dietary requirements were not followed but they refused to issue any refund. Terrible customer service.”

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Posted 1 year ago

“Awful company. Not only they refused a refund for missing items, they are also making fun of customers complaining to them. I was told after 3 back and forth emails that since I can't provide a photo they can't look further into it. Just to make myself clear: provide a photo of a missing item... They are the worst, I just deleted my account.”

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Posted 1 year ago

“2 double big macs missing from order & 3 barbecue sauce & 3 sweet & sour . Asked for refund turned me down. Total rip off Out of 6 times ordered only had condiments once”

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Posted 1 year ago

“Terrible service. Ordered from burger king, turned up 40 minutes after pick up, food was stone cold and items were missing.”

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Posted 1 year ago

“Absolutely DISGRACEFUL customer service. Just be aware If anything whatsoever goes wrong with your order they will not do anything to help and definitely will Not refund. This company is disgraceful they seem to not be included in Consumer Rights laws and don't give one iota about any problems, the refuse to resolve anything.”

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Posted 1 year ago

“Ordered one order received/charged for 3 !!!!. Nothing they or KFC Leigh can do ? No refund over £70 down. Both disgusting customer service.”

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Posted 1 year ago

“Everything was wrong”

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Posted 1 year ago

Just Eat is rated 1.1 based on 758 reviews