Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed and order on April 23rd, it is now April 30th. I have not received any email stating anything about the status of my order. I am VERY displeased.”

Helpful Report

Posted 4 years ago

Hi Cheryl, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. Upon checking your order was already delivered I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 27/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 4 years ago

“I ordered an item on April 22 and it is now April 30. I have not received any emails about shipping. I keep calling and emailing and have not received any answers about my order, however, I receive sales emails from them every day!”

Helpful Report

Posted 4 years ago

Hi Nancy, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 27/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 4 years ago

“I placed an order on April 15th and it is now April 30th. I have called and sent an email. Without any update to when my order will be delivered. I am very displeased and I will not order anything else from this company and I will not recommend. You need to update you shipping time on your page. As well as have someone answer the calls and emails that are sent to you.”

Helpful Report

Posted 4 years ago

Hi Ashley, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 27/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 4 years ago

“I ordered my product April 24th, it is now April 30th and I still haven't received a confirmation email with my tracking number so it hasn't been shipped yet and there is no indication when they will ship it. I cant get anyone on the phone because their number is NOT working. I emailed the company multiple times but still have not heard back from anyone at My First Blush. You took my money but still haven't delivered your product. Very unsatisfied with this company.”

Helpful Report

Posted 4 years ago

Hi Sherese, Thank you for taking the time to leave a review. I’m very sorry for the delay. We are currently processing orders, as usual, however, due to the global health crisis, our warehouses and shipping partners are experiencing a slight delay in updating the tracking information. I’ve gone ahead and sent you a quick message to get this resolved. For future reference, our team is here 27/7 to help and can easily fix an issue like this. Feel free to contact us directly by phone and email. Kindest regards, Serena Justmindful Customer Experience team

Posted 4 years ago

“I got exactly what I ordered at a decent price.”

Helpful Report

Posted 4 years ago

Hello there, I am glad to hear that you are satisfied with your order. We will surely continue to work hard to provide you with the best products and a great shopping experience. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“I b love the items”

Helpful Report

Posted 4 years ago

Hi there, Thank you for leaving a great review. We always make sure that we only provide you with the best toys.I sure do hope to see you shopping with Mindful again .:) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“I am very pleased with my purchase. Thank you”

Helpful Report

Posted 4 years ago

Hello Tamika, Thank you for leaving a great review. I am glad to hear that everything is okay. We will surely continue to work hard to provide you with the best products you will surely love! Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Great product”

Helpful Report

Posted 4 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby My First Blush Customer Experience Team

Posted 4 years ago

“A couple that I know suggested My First Blush to me they said they haven't had any problems with their orders. I placed an order on April 18th and it is April 21st and the fulfillment status on my order still say unfulfilled, it says order will be processed within 24 to 48 hours. I am very displeased with this company and I will not order anything else from them and if I am asked about the website I intent to suggest they use a different company.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you have not received any update on your order. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 4 years ago

“package came opened was not happy”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for posting an honest feedback. I am very sorry to hear that your package arrived opened. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 4 years ago

“Vibrator worked for 30 seconds. ..junk.”

Helpful Report

Posted 4 years ago

Hi David, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 4 years ago

“Was a bit disappointed in the size of the vibration part. Hard to judge by pic so a better description might help.”

Helpful Report

Posted 4 years ago

Hi Christine, Thank you for leaving a review! We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“they no longer respond when you ask . why the order takes so long. I hope to receive my order and not lose my money”

Helpful Report

Posted 4 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you have not received any update regarding your order yet. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 4 years ago

“Shopping was easy shipping was fast great product we love the handcuffs 😁”

Helpful Report

Posted 4 years ago

Hi there, Thank you for leaving a great feedback. It’s good to hear that you have a great overall shopping experience with us. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“professional. exactly what I was looking for”

Helpful Report

Posted 4 years ago

Hi there, Thank you for leaving a positive review! It’s good to hear that you have a great overall shopping experience with us. Our team will make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Noisier than expected. This means everyone in the house knows when I’m “busy”. This means I have to wait until the house is empty, which is never during the quarantining crisis. Would prefer a lower power setting for all actions as it can be too much at times. For me, slow and steady is preferred at first and even the lowest setting is too vigorous. The length is perfect for handling buttons and holding onto and hits the right spots, but the panther needs to be pressed to find my clit. This means a second hand or nimble with one hand. If you have hand issues this might be an obstacle (arthritis, neuropathy, etc.). The texture is nice and realistic, but it is difficult to clean in parts.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for leaving a review. We will do our best to add detailed product descriptions to help you out with your purchase. I sure do hope to see you shopping with Mindful again .:) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“I wasn't happy with my purchase but Mindful made it right!”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 4 years ago

“Like others, I am disappointed and, frankly, angry that there is FALSE INFORMATION ON THE RETURN POLICY, which clearly states that the buyer has 90 days to return "for any reason." First, it turns out that you can only ask for a refund if the packaging is not open. (So you can only return it if the packaging doesn't look right. Hmmm) Second, after many calls and emails, I was offered a 50% credit towards another purchase BUT their customer service only provided a "gift card" on a link that just brings me back to their website. Not much help there. DO NOT BUY FROM THIS MERCHANT!!!”

Helpful Report

Posted 4 years ago

Hello Anne, Thank you for reaching out and sending us your feedback. Upon checking, I have already addressed your concern. Kindest regards, Serena My First Blush Customer Experience Team

Posted 4 years ago

“Ordered almost 2 weeks ago I paid 150 for mine it arrived I put the batteries in it didn’t work I thought maybe I put them in wrong I didn’t. It’s impossible to get threw to this company finally did a replacement was supposed to be on its way guess what nothing was on its way because then they told me it was out of stock they couldn’t of told me that before.they where only giving me 129 back in store credit so because they are out of stock I was supposed to pay, no way I finally got my 150 back in store credit now wish me luck in trying to get my 150 dollars credit off of another item I am ordering, never again too many other companies out there they actually care about their customers”

Helpful Report

Posted 4 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn about your experience with our store. Rest assured that we are committed to making this better for you. I see that your concern is already being sorted out by one of our customer service experts. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 4 years ago

“Product didn’t work and no one answers the phone.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby My First Blush Customer Experience Team

Posted 4 years ago

Mindful is rated 4.0 based on 2,396 reviews