Juul Reviews

1.9 Rating 365 Reviews

18 %

of reviewers recommend Juul

Company Reviews

Questions

Metrics

1.9

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact Juul?

Helpful Report

(2 weeks ago)

You can contact Juul by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

75.00%

Industry Average

“ I am a recent user of Juul after trying numerous other vaping systems and I'm very impressed. The build quality is excellent as is the presentation (right down to the packaging). No messy filling with sometimes dubious liquids coupled with quick delivery and, on the one occasion I've needed them, brilliant customer service makes the whole experience better than good. ”

- Steve D

“ Amazing support and customer service! I’ve had trouble two times out of three with my orders: I bought my first starter pack for 75$+ in a smoke shop next to my house. ”

- Stéphane K

“ Great customer service. Prompt response. Helped me quit smoking! ”

- Anonymous

Juul Reviews

Customer Service - Good