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KAREN WILLIS HOLMES Reviews

4.9 Rating 226 Reviews
96 %
of reviewers recommend KAREN WILLIS HOLMES
4.9
Based on 226 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read KAREN WILLIS HOLMES Reviews
As a larger size, I felt so vulnerable when I began wedding dress shopping, but walking into the KWH boutique in Armadale was like being wrapped in a warm hug. The ladies were so kind, so sweet and so conscious of making me comfortable that before long I was laughing and having the time of my life. We found the most perfect dress and I was more confident on my wedding day than I'd ever been. Would highly recommend adding the KWH team to your bride tribe!
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Posted 3 years ago
Hi Sarah, Thank you for taking the time to leave such a kind review on our page, your feedback gives us so much motivation to do what we do. We are so pleased you loved your gown and chose us to dress you for your special day, and that you felt a million bucks. We are so glad to hear you enjoyed your experience with the ladies in the Armadale boutique, they will be so humbled by your words. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
I had the best experience with KWH. My dress was everything I wanted and more, and the customer service was 10/10.
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Posted 3 years ago
Hi Annabel, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your gown and chose us to dress you for your special day. We are so glad to hear you enjoyed your experience with the ladies from the KWH team. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
I could not thank the girls at the Armadale boutique in Melbourne enough. From my first visit to my emergency check in fitting in December after my wedding was postponed twice due to COVID, Sabrina, Celeste and Katelin were all so amazing. They provided such great advice (especially when I was a little undecided about two gowns) and made sure I stayed true to myself throughout the whole process. Special mention to Katelin - she is so lovely, an amazing seamstress and made me feel so comfortable and confident in my Rylie gown. I finally got married last Saturday. My gown was so easy to wear - I could move from the vineyard to the upstairs bridal suite and the dance floor without a second thought. I have never felt more beautiful, and received so many positive comments from all of the guests. The dress was definitely one of the main talking points! And most importantly to me, my new husband absolutely loved the gown! I could not recommend Karen Willis Holmes more highly x
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Posted 3 years ago
Hi Elyse, Thank you for taking the time to leave such a kind review on our page, your kind words give us so much motivation to do what we do, every day. We are so pleased you loved your gown and chose us to dress you for your special day and that you felt like a million bucks!. We are so glad to hear you enjoyed your experience with the ladies in the Armadale boutique, they will be so humbled by your feedback. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
My experience wasn’t pleasant when I was ordering a wedding gown from you. Cant remember her name now, but the staff was very impatient. I was ordering from Singapore and it was extremely hard for me to decide, since I have only tried on once in Sydney. As I wasn’t allowed to take photos on fitting day, I literally was purchasing wedding gown without trying on.for the first few emails, the staff was nice, when after i felt just a pressure to have more options. At the end, my dress didn’t fit me right, and I regretted spending so much money.
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Posted 3 years ago
Hi Sabina, Thank you so much for your feedback. We would like to inform you that since 2018 (when you purchased your gown) we have since made many amendments to our appointments - and photos are encouraged now! We appreciate every bit of feedback we receive, as it allows us to re-evaluate on how we can make your experience the best we possibly can. We wish you all the best in your married life, Sabina. Team KWH x
Posted 3 years ago
The team at KWH was amazing and made my whole experience so wonderful. I wish I’ve just gone to them from the start when looking for my wedding dress. The team were attentive, patient and made me feel special every time I’m in there. The dress was a dream and I love it. I wish I could get married all over again just so I could go through the whole KWH experience! Thank you everyone at the Armadale store!
KAREN WILLIS HOLMES 5 star review on 1st February 2021
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Posted 3 years ago
Hi Jasmine, Thank you for taking the time to leave such a kind review on our page, your words are the motivation for us to do what we do, every day. We are so pleased you loved your gown and chose us to dress you for your special day. We are so glad to hear you enjoyed your experience with the ladies in the Armadale boutique, and that we made you feel a million bucks! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
The ARIA grown wasn't just any gown, it was my 1st & only choice. I have never felt more beautiful then I did on my wedding day in my Karen Willis Holmes gown. I added the ALICE train for a dramatic entry into the church & I felt like a princess. Sabrina & the ladies at KWH Melbourne were the sweetest, most understanding & helpful ladies I could ever have wished for when choosing the most important gown i'd ever wear. I felt privledged to wear a KWH gown & to tell people where my got my gown from felt like an honour. I honestly felt like my gown chose me. If i could give more than 5 stars I totally would.
KAREN WILLIS HOLMES 5 star review on 1st February 2021
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Posted 3 years ago
Hi Sarah-Jayne, Thank you for taking the time to leave such a kind review on our page, your words give us the motivation to do what we do, every day. We are so pleased you loved your gown and chose us to dress you for your special day. We are so glad to hear you enjoyed your experience with the ladies in the Melbourne boutique and felt a million bucks! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
Absolutely loved every moment of my KWH experience. From choosing my gown, attending fittings and making alterations to then walking down the aisle in my dream dress!
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Posted 3 years ago
Hi Jessica, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your gown and chose us to dress you for your special day. We are so glad to hear you enjoyed your experience with the ladies in the boutique. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
I had the most amazing experience with Karen Willis Holmes. My dress was perfection and I received so many beautiful compliments about it. I also loved the process of choosing my dress and having it altered with the lovely ladies in store, everyone was so helpful and made the experience one to remember forever. Thank you so much :)
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Posted 3 years ago
Hi Tess, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your gown and chose us to dress you for your special day. We are so glad to hear you enjoyed your experience with the ladies in the boutique. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
The entire experience with Karen Willis Holmes NYC was a dream. I was anxious about shopping so first came alone: the staff were so patient, they listened so carefully, they made me feel so comfortable and I left feeling so excited with multiple options on my shortlist! Through the final selection and fitting process, Stephanie was extraordinary. She was so knowledgeable and really took time to make sure she understood my vision which meant she could bring her own ideas (in the kindest and most useful way). She was honest (so important!), but in a way that I felt empowered and confident. She also had a lovely sense of humour and personality, which was wonderful given how stressful the wedding process can be. On top of all of this, the boutique is also beautiful. I couldn't recommend KWH more highly - the experience was perfect.
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Posted 4 years ago
Hi Lauren, Thank you for taking the time to leave such a kind review on our page. We are so pleased you enjoyed your entire experience in the NYC boutique and chose us to dress you for your special day. Stephanie is one of our best assets and we are so happy you got to experience that! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 3 years ago
The team at KWH were lovely! I was able to try on a good range of the dresses, and the girls were super-helpful and professional. They've also been lovely during a time where weddings have been postponed, bodies have changed and brides to be have been grappling with some hard decisions.
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Posted 4 years ago
Hi lovely, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your experience with us and chose us to dress you for your special day. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
My dress was perfection. From the beginning the staff at KWH were patient and understanding. The dress fit perfectly and was so unbelievably comfortable to wear! Gorgeous fabrics used I couldn’t recommend KWH higher.
KAREN WILLIS HOLMES 5 star review on 25th November 2020
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Posted 4 years ago
Hi Hannah, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your Jemma gown and chose us to dress you for your special day. PS. you looked amazing on your wedding day! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
The staff were so friendly and helpful. When the pandemic hit, they immdiately shipped my dress to me so I wouldn't have to worry about getting it in time for my wedding. 10/10 recommend!
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Posted 4 years ago
Hi Claire, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your experience with us and chose us to dress you for your special day. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
Gorgeous gowns, wonderful in person and phone/email customer service!
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Posted 4 years ago
Hi Amanda, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your experience with us and loved our dresses! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
Personalised experience, honest staff that made me feel comfortable every step of the way!
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Posted 4 years ago
Hi Hannah, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your experience with us and chose us to dress you for your special day. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
Supportive team and impeccable service throughout my entire dress-finding journey! I loved that I was able to go with an Aussie designer.
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Posted 4 years ago
Hi Jess, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your experience with us and chose us to dress you for your special day. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
The service I received from the first phone call to schedule an appointment through to picking up my gown was nothing short of amazing! Celeste gave me the most wonderful experience and made the trying on process fun and seamless. I absolutely loved my dress 'Roxanne' - I felt fabulous on the day and I wish I could wear it again!
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Posted 4 years ago
Hi Rhiannon, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your Roxanna gown and chose us to dress you for your special day. We are so happy that you enjoyed your experience with us from start to finish... Celeste is such a gem! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
I had the most amazing experience at KWH. The consultant helped me to find dresses to suit my body and left the store with my dream dress ordered!! When I picked up my dress I got to meet Karen! It was such a wonderful experience. I got so many compliments on my wedding dress. Its so beautiful and unique. I can't recommend KWH enough! It's the best bridal store with the best customer service around. Thanks so much for making my special day even more perfect!
KAREN WILLIS HOLMES 5 star review on 23rd November 2020
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Posted 4 years ago
Hi Maxine, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your gown and chose us to dress you for your special day, and also that you enjoyed your full experience with us. How special that you got to meet Karen?! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
I loved my experience from start to finish. Amazing and friendly staff and of course I loved my dress.
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Posted 4 years ago
Hi Helen, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your gown and chose us to dress you for your special day. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
Love love loved my Addison gown. It wasn't the gown I went into buy but let the lovely Celeste pick her "wild card" dress and once I put it on, I knew it was the one for me. The beading is exceptional and whilst everyone thinks their gown will be timeless when they purchase it, I really do think the art deco vibe of this dress will be stylish for years and years to come. Despite all the beading the gown feels quite light when on which is perfect for dancing the night away!
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Posted 4 years ago
Hi Bianca, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your Addison gown and chose us to dress you for your special day. We are so happy to hear you had such a lovely experience with Celeste in the Melbourne boutique! Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
I would highly recommend KWH to any future bride. I absolutely loved my dress and felt amazing wearing it on my wedding day. It’s safe to say my husband was blown away when he saw me walking down the aisle. I couldn’t find fault with the level of service I received from every person I dealt with in the Melbourne store. From the time I arrived for my initial appointment to the day I took home my dress the whole journey was made so easy, stress free and enjoyable. I just wish I could wear the dress again!!
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Posted 4 years ago
Hi Carol, Thank you for taking the time to leave such a kind review on our page. We are so pleased you loved your gown and chose us to dress you for your special day. Wishing you all the best with married life! Best Wishes, The KWH Team x
Posted 4 years ago
KAREN WILLIS HOLMES is rated 4.9 based on 226 reviews