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KAREN WILLIS HOLMES Reviews

4.9 Rating 226 Reviews
96 %
of reviewers recommend KAREN WILLIS HOLMES
4.9
Based on 226 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read KAREN WILLIS HOLMES Reviews
I visited the KWH Melbourne boutique and was looked after by the lovely Tonia. She brought heaps of energy and fun to the appointment and went above and beyond to help me find the right look and accessories! I had pretty specific requirements and she did a great job of meeting them. Overall, it was a really positive experience at KWH.
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Posted 1 year ago
Dear Hannah, Thank you for taking the time to leave such a beautiful review on our page, we really appreciate the time taken to write such helpful feedback! The wonderful ladies in the Melbourne boutique are absolutely thrilled to hear you enjoyed your experience in the boutique with them, especially Tonia. Best Wishes, The KWH Team xx
Posted 1 year ago
Staff was soo friendly, helpful and informative! Great to have good staff when it comes to finding a dress. Really takes the stress off the whole situation when it’s made easy for you.
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Posted 1 year ago
Dear Chanel, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Melbourne Boutique and we will certainly pass on your beautiful feedback to our KWH Team. Love, The KWH Team xx
Posted 1 year ago
I visited Karen Willis Holmes in Armadale have had the most amazing experience. From the moment I walked in the building, I was greeted by such warm and kind staff who had incredible knowledge of the gowns. The amazing staff listened to what I was looking for in a gown and helped me choose the beautiful Celine to be the dress for my big day. I couldn’t fault the experience I had and would recommend Karen Willis Holmes not only for the beautiful dresses that has something for everyone but the amazingly kind and caring staff who made the process so easy and positive.
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Posted 1 year ago
Dear Maddelyn, Thank you so much for taking the time to share your beautiful experience in our Melbourne Boutique! We are thrilled to hear that you had such a great time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honored to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal for your wedding dress needs. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 1 year ago
My mum and I had a lovely time with our assistant. Although the dresses didn't suit me I would recommend to a friend.
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Posted 1 year ago
Dear Gabby, Thank you so much for taking the time to share your wonderful experience in our Melbourne Boutique! We wish you all the happiness and love in your new chapter as a married couple, and we hope to see you soon with some engaged friends!! Love, The KWH Team xx
Posted 1 year ago
Had the most amazing experience trying on and finding my dream gown at KWH. The team was so beautiful and caring, made sure I felt comfortable and happy. Can’t wait to go back for my fitting soon!
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Posted 1 year ago
Hello, Thank you so much for taking the time to share your beautiful experience in our Melbourne Boutique! We are thrilled to hear that you had such a great time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honored to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal for your wedding dress needs. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 1 year ago
We had the most wonderful experience with Jess as our stylist. She was so kind, honest and a true professional. She was able to hear the vision for our wedding day and was able to find exactly what I was looking for when I didn't know what that was myself. I am absolutely in love with my KWH dress and I'm so thankful that I got to work with Jess to find it.
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Posted 1 year ago
Dear Maddi, Thank you so much for taking the time to share your wonderful experience in our Melbourne Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and ultimately found the perfect one for your special day. We know that choosing a wedding dress is a big decision, and we are honored to have been a part of your journey, and we're so glad that you were able to find a dress that not only fit your style but also made you feel beautiful and confident. Thank you again for your kind words and for choosing KWH Bridal for your wedding dress needs. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 1 year ago
Amazing! The girls were so beautiful and welcoming. They were so clever at their job and really helped me explore different options and dress styles/ combinations that I hadn't necessarily considered on my wedding dress journey. I had such a great experience and was supported the whole time!
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Posted 1 year ago
Dear Morgan, Thank you so much for taking the time to share your wonderful experience in our Melbourne Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and exploring many options to further understand your style. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 1 year ago
The girls were amazing and so helpful, I love the fact that the dresses were completely customisable. Not once did I feel rushed and they understood not only my budget but my style and my body shape.
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Posted 1 year ago
Dear Erin Thank you so much for taking the time to share your wonderful experience in our Melbourne Boutique! We are so pleased to hear that you had such a wonderful time trying on our gowns and exploring many options to further understand your style. We wish you all the happiness and love in your new chapter as a married couple. Love, The KWH Team xx
Posted 1 year ago
Disappointed! Arrived to my appointment to be turned away. Appointment should not be made if there is not enough time to make the dress. You ask for the wedding date so your appointment schedule app should not allow appointments if they don’t allow the time you require. Huge waste of time and money as I live over an hour from the store
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Posted 1 year ago
Dear Danielle, Thank you for taking the time to leave a review of your experience with KWH Bridal. We're sorry to hear that your experience with us did not meet your expectations, and we'd like to address your concerns. It is not within our policy to turn brides away for quick timeframes. Please rest assured that we have brought this to the relevant management, and they are addressing this with their respective teams. We value our brides and want to ensure that they are always satisfied with our services. Should you wish to discuss your experience further, we would love to hear from you. Feel free to email info@karenwillisholmes.com and we will ensure that all of your feedback is taken on board. Love, The KWH Team xx
Posted 1 year ago
I visited KWH Melbourne back in January after many positive reviews. I was left feeling fairly disappointed. It was incredibly crowded/busy, often having to share mirrors with other brides trying on dresses. The girl who helped me was lovely, however she didn’t offer to help me get in/out of dresses - which for some dresses, was quite a struggle. I also found the space itself fairly dirty - bits of material and leaves on the carpet, lounges with stains, etc. Just really not what I imagined. I also got a random email after leaving my appointment with a receipt and card details from my “dress purchase” which turns out was some other bride - and it was accidentally emailed to me.
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Posted 1 year ago
Dear Rach, Thank you for taking the time to leave a review of your experience with KWH Bridal. We're sorry to hear that your experience with us did not meet your expectations. Please rest assured that we have brought this to the relevant management, and they are addressing this with their respective teams. We value our brides and want to ensure that they are always satisfied with our services. Should you wish to discuss your experience further, we would love to hear from you. Feel free to email info@karenwillisholmes.com and we will ensure that all of your feedback is taken on board. Love, The KWH Team xx
Posted 1 year ago
Fantastic experience! Given lots of options and suggestions as to what would work best for me. The consultant was very thorough.
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Posted 1 year ago
Dear Bridget, Thank you for taking the time to leave such a beautiful review. I will certainly pass on your kind feedback to our KWH Melbourne Team, as our team strives for the incredible services which you have experienced. We wish you the absolute best for the rest of your wedding planning! Love, The KWH team xx
Posted 1 year ago
Jazz & Siobhan made my experience so enjoyable! The team at the front desk were incredibly welcoming, offering us a water or prosecco straight away and allowing us to walk around and look at the dresses while we waited for our appointment. Jazz's enthusiasm and go-with-the-flow energy was exactly what I needed. I found the dress of my dreams and could not be happier or more excited to see the final product fitted to me!
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Posted 1 year ago
Dear Charlotte, Thank you for taking the time to leave such a kind review on our page, we really appreciate the time taken to write such beautiful feedback! We are so pleased you found your dream gown and chose us to dress you for your special day. The ladies in the Sydney boutique are absolutely thrilled to hear you enjoyed your experience in the boutique with them! Best Wishes, The KWH Team x
Posted 1 year ago
Absolutely loved my dress. I felt amazing on the day. The ladies (Especially Jazz) were awesome from the time we stepped into the showroom. Thank you so much for going above and beyond to make my day so special.
KAREN WILLIS HOLMES 5 star review on 20th November 2022 KAREN WILLIS HOLMES 5 star review on 20th November 2022 KAREN WILLIS HOLMES 5 star review on 20th November 2022
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Posted 2 years ago
Hi Michelle, Thank you for sharing your experience with us, it is absolutely our pleasure. We are honored you have chosen to wear one of our gowns! Wishing you all the best for the journey ahead. Love, The KWH Team xx
Posted 2 years ago
First class service and absolutely exquisite gowns. Best in the business!
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Posted 2 years ago
Dear Nikki, Thank you for your kind words! We are so pleased you loved our gowns, along with the service we provide to our brides. Wishing you all the best with your married life!! Love The KWH Team xx
Posted 2 years ago
The girls at the Brisbane store were so wonderful and helpful. Living rural I had to fly and choose my wedding dress just a few short months before my wedding. They put me in contact with a fantastic seamstress who could see me the same day and get alterations done in time for the wedding. The perry gown I chose was absolutely stunning and timeless and I felt like a literal princess on my wedding day. Cannot thank you guys enough!
KAREN WILLIS HOLMES 5 star review on 1st November 2022 KAREN WILLIS HOLMES 5 star review on 1st November 2022 KAREN WILLIS HOLMES 5 star review on 1st November 2022 KAREN WILLIS HOLMES 5 star review on 1st November 2022 KAREN WILLIS HOLMES 5 star review on 1st November 2022
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Posted 2 years ago
Dear Jacinta, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had with Karen Willis Holmes. Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love, The KWH team xx
Posted 2 years ago
I absolutely loved my experience at KWH Perth! Victoria was incredibly helpful and ensured everything went smoothly right from the beginning. My gown was complete perfection!
KAREN WILLIS HOLMES 5 star review on 11th October 2022 KAREN WILLIS HOLMES 5 star review on 11th October 2022 KAREN WILLIS HOLMES 5 star review on 11th October 2022
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Posted 2 years ago
Dear Rahnee, Thank you for your kind words, as well as sending through your beautiful wedding photos, you look absolutely gorgeous! We are so pleased you loved your gown and chose us to dress you for your special day. Victoria is absolutely thrilled to hear you enjoyed your experience with her. Wishing you all the best with married life! Love the KWH Team xx
Posted 2 years ago
I absolutely loved Karen willis Holmes!!! I went to a few bridal salons and their service, attention and kindness was unmatched. From the storefront where they let me try what felt like endless dresses and being incredibly patient to the beautiful seamstress services I couldn’t have asked for anything more! Thank you!
KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022 KAREN WILLIS HOLMES 5 star review on 7th October 2022
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Posted 2 years ago
Dear Ciara, Thank you so much for your kind words! We are so happy to hear that you loved not only your gorgeous gown but the experience you had with our team! Your photos look absolutely stunning and we can't wait to see you in-store in the future with some engaged girlfriends! Love the KWH team xx
Posted 2 years ago
I cannot recommend Karen Willis Holmes enough! From start to finish the process was far easier than I possibly could have imagined. The lovely ladies I dealt with at the Armadale Store - Ebony and Kim - were a dream team. Incredibly warm, friendly, knowledgeable and helpful. Exactly what you need! Nothing was ever too much trouble and every step of the way was so easy. They made me feel comfortable and beautiful the whole way through. I can't thank you enough!
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Posted 2 years ago
Hi Sarah, Thank you for taking the time to leave such a kind review on our page, we really appreciate the time taken to write such beautiful feedback! We are so pleased you found your dream gown and chose us to dress you for your special day. Love The KWH Team xx
Posted 2 years ago
Beautiful gowns and exceptional help from Lauren!
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Posted 2 years ago
Hi Briannan, Thank you for sharing your experience with us, it is absolutely our pleasure. Wishing you all the best for the journey ahead. Love, KWH Team xx
Posted 2 years ago
KAREN WILLIS HOLMES is rated 4.9 based on 226 reviews