Name: KAREN WILLIS HOLMES
Address: Unit 501 / 3 Gladstone Street, Newtown, ,, Unit 501 / 3 Gladstone Street, Newtown, ,, New South Wales
Rating: 4.85

“Stephanie was super lovely to work with! She made me feel completely comfortable and helped me figure out what I liked and didnt like in a dress. Even more than that, when I didn’t find exactly what I was looking for she was able to tell me about other shops that might have my dream dress! I was blown away by the fact that she cared more about making sure I found MY dress than just making a sale. It made feel so taken care of! I would definitely recommend them to anyone looking for a wedding dress”

KAREN WILLIS HOLMES 5 star review on 17th July 2021

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Posted 3 years ago

“Lara was incredible. So helpful and lovely. My only criticism is that I couldn't really gauge the Wild Hearts collection because they were only available in a size 10 to try on.”

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Posted 3 years ago

“Thank you to Ebony and the girls for helping me choose a beautiful dress. It was such an easy and relaxed process. I couldn’t have asked for a better team to help me prepare for my wedding with this gorgeous dress. Thank you KWH Team x”

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Posted 3 years ago

Dear Kylie, Thank you so much for your kind words! We are so happy to hear that you loved your experience with Ebony in our Melbourne boutique! All the best for your wedding next year - we cannot wait to see you for fittings and in the future with your engaged friends in-store! - Love the KWH team xx

Posted 3 years ago

“I couldn't recommend the team at KWH Brisbane highly enough! Everyone was so helpful and supportive and made the shopping experience so much fun. Special thanks to Nina - you are awesome! Thank you again KWH!!”

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(Paddington, 4064) - Posted 3 years ago

Dear Ellen, Thank you so much for your kind words! We are so happy to hear that you loved your experience with Nina in our Brisbane boutique! All the best for your wedding - we cannot wait to see you in the future with your engaged friends in-store! - Love the KWH team xx

Posted 3 years ago

“What a wonderful experience. I found my amazing gown at KWH. But the girls really do take the experience to the next level. Everyone I came in contact with at my visit where professional, genuine and just beyond lovely. I couldn’t of dreamt of a more beautiful dress and experience. Thank You!”

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Posted 3 years ago

Dear Felice, Thank you so much for your kind words! We are so happy to hear that you loved your experience with Emma and the Melbourne team! All the best for what we're sure will be a gorgeous wedding - we cannot wait to see you in the future with your engaged friends in Melbourne - Love the KWH team xx

Posted 3 years ago

“I loved Victoria's positive energy and her listening ear. I walked away not buying my gown straight away but came back because I knew I had to get the Anya gown! Her buttery feel and sexy silhouette couldn't be missed! Can't wait to wear it on my wedding day and feel both beautiful and totally comfortable.”

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Posted 3 years ago

Dear Elaine, Thank you so much for your kind words! We are so happy to hear that you loved your experience with Victoria in our Perth Boutique! All the best for your wedding - we cannot wait to see your beautiful pictures! - Love the KWH team xx

Posted 3 years ago

“The dresses, quality of frantic and the staff were all amazing. They made great suggestions and I ended up with 2 dresses that were not what I expected or intended but they are fabulous and I am excited. Thank you for looking after an older bride.”

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Posted 3 years ago

Thank you for leaving such kind words, we can't wait to see photos of you in your gowns! We're so glad you had a great experience with us.

Posted 3 years ago

“The Karen Willis Holmes team does a phenomenal job at helping you find your dream gown. The staff went above and beyond to ensure I was happy with the gowns I was trying on and made great styling suggestions. I would definitely recommend booking an appointment at Karen Willis Holmes to all brides!”

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Posted 3 years ago

Dear Georgia, Thank you so much for your kind words! We are so happy to hear that you loved your experience with us! All the best for your wedding - we cannot wait to see your beautiful pictures! - Love the KWH team xx

Posted 3 years ago

“I had the best experience in the Melbourne store trying on wedding dresses. The staff and customer service were amazing and were so accommodating throughout my appointment”

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Posted 3 years ago

Dear Britney, Thank you so much for your kind words! We are so happy to hear that you loved your experience in our Melbourne boutique! The service you experienced is exactly what we hope each and every beautiful bride experiences when shopping for their dream gown! All the best for your wedding! - Love the KWH team xx

Posted 3 years ago

“Lauren was an absolute Gem, she made my first experience wedding dress shopping a breeze. Down to earth, warm and friendly, she guided me throughout the appointment and made the whole experience really great.”

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Posted 3 years ago

Hi Lia, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience with us! The service you experienced is exactly what we want for all our brides. Best Wishes, The KWH Team x

Posted 3 years ago

“To be quite honest, my experience at KWH was inconsistent and I would say frustrating at some points. At the showroom I was greeted with lovely, helpful people - however they lacked the ability to observe their customers and adapt their approach / temperament. Moving onto the fittings - I was allocated to someone quite passive aggressive and at times would not even let me finish my question or sentence before answering. As a paying customer, and a bride, the tailoring experience should have been exciting and calming. Instead I dreaded this experience. I was forced to have 3 fittings, and upon the 3rd fitting the dress was still not as I had asked and I had to leave yet again and return a 4th time - days before my wedding - to pick up the dress. I was told to keep my shoulders and back straight - and the dress would fit appropriately, however I wanted to be a comfortable and relaxed bride. One cannot keep their back perfectly straight (nor should they have to) in order for the dress to sit nicely. The bodice of the dress was tailored well however the boning area was not ironed and looked quite creased in the photos which I had pointed out at my fittings and was told the dress would warm up to my body and flatten itself out.”

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Posted 3 years ago

Hello Marina, Thank you for taking the time to send through your review, we a disappointed to hear you didn’t enjoy the experience with us at KWH. Whilst we do take every measure possible to achieve an stress-free and efficient fitting and alteration process, unfortunately tailoring to one’s body isn’t an exact science and some of our gowns such as the gorgeous Taryn & Camille is structured in its nature and can be difficult to achieve the relaxed look you were after. We have taken on board your feedback about your experience and will certainly pass it on to our team to improve upon for our future brides. We do wish you all the very best in your newly married life.

Posted 3 years ago

“A pretty store with pretty dresses and nice staff. Excited to see my dress soon! Thanks for making it such a pleasant visit in-store Lizzie!”

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(Alexandria, 2015) - Posted 3 years ago

Dear Karen, Thank you so much for your kind words! We are so happy to hear that you loved your experience in our Sydney boutique with Lizzie! What a perfect brand for you too - Karen is wearing Karen Willis Holmes! All the best for your wedding, we can't wait to see your pictures! Lots of love, The KWH team x

Posted 3 years ago

“The girls at KWH Melbourne were all totally awesome from start to finish. So so helpful and just lovely. Made me feel really special. My dress was absolutely perfect I felt so comfortable all day and everyone loved it. It was exactly what I dreamed of, I couldn’t have asked for more. Didn’t want to take it off at the end of the night! I highly recommend you pay them a visit when looking for your dream dress! Thankyou girls!! Xx”

KAREN WILLIS HOLMES 5 star review on 27th March 2021

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Posted 3 years ago

Hi Emily, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Melbourne store! You truly are glowing in your Taryn Camille gown - your smile is infectious! We love the addition of the modesty panels on the neck line! Absolutely stunning! Best Wishes, The KWH Team x

Posted 3 years ago

“Had the perfect experience at KWH and found the perfect dress with the help of the beautiful girls in the Melbourne store. Everyone at every step was so warm and helpful and I couldn't recommend them enough”

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Posted 3 years ago

Hi Stephanie, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Melbourne store! The service you experienced is exactly what we want for all our brides. It means the world to us to hear that you found your dream gown with us! Best Wishes, The KWH Team x

Posted 3 years ago

“I can not explain how wonderful KWH team have been! From being understanding with the move of my wedding, to designing the most glove fitting dress! With the help of Lina and co., my wedding day and dress will never be forgotten xx”

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Posted 3 years ago

Hi Marianne, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Sydney store and with the amazing Lina! She truly is exceptional at what she does! We adore all your beautiful pictures - you looked amazing! Best Wishes, The KWH Team x

Posted 3 years ago

“I know of brides who go to a few bridal houses to try different styles. However, I knew that KWH would be the right place for me, I have always loved their distinct style. It was the only place I went to, I found Justine on the website and I just loved the lace and the subtle beauty of the dress. I was very lucky that it was a dress that suited me too.I was incredibly happy with how I looked in the dress, the pictures were beautiful, the intricate details of the lace! It really was a piece that fitted with everything. It was also comfortable, not what I would expect from a wedding dress! I was told that I am only the second person, to date, that have purchased Justine. She is a special piece, and I will always treasure this dress. A special shout out to Erin and Katelin(my seamstress) from the Armadale branch. You were both amazing and made the whole experience so relaxed. I couldn't have asked for a better experience.”

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Posted 3 years ago

Hi Celine, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience in our Melbourne store! We love the Justine gown just as much as you do! I know Erin and Katelin will be over the moon to hear how happy you were with your gown. Best Wishes, The KWH Team x

Posted 3 years ago

“My experience at KWH was such a positive and memorable one. All the staff were so incredibly helpful and attentive, particularly Emma, the main staff member who helped me during my dress appointment. She was so lovely, genuine, kind and really made me feel quite special. Can’t thank everyone enough for helping me find my dress, and I would highly recommend KWH to any bride who is looking for their dress.”

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Posted 3 years ago

Hi Pippa, Thank you for taking the time to leave such a kind review on our page! We are so happy to hear that you loved your experience with Emma! We feel very blessed to be a part of this special time in your life. Best Wishes, The KWH Team x

Posted 3 years ago

“Plus not recommend Karen Willis Holmes anymore, they are without a doubt the best bridal shop I went to for a fitting. Down to earth, warming, friendly and super accomodating.”

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Posted 3 years ago

Hi Alana, Thank you for taking the time to leave such a kind review on our page, it truly makes our day! We are so happy to hear that you had such a lovely experience in store! Best Wishes, The KWH Team x

Posted 3 years ago

“From the moment I stepped into the boutique to the moment I picked up my perfect wedding dress, my entire experience at Karen Willis Holmes was fantastic. Emily at the Brisbane shop was so helpful and so lovely, and I was lucky enough to meet the best seamstress through KWH as well. My wedding dress dreams came true thanks to the KWH team! I will always recommend you to everyone I know who is looking for a wedding dress!”

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Posted 3 years ago

Hi Paige, Thank you for taking the time to leave such a kind review on our page, your kind words give us the motivation to do what we do, every day. We are so pleased you loved your gown and chose us to dress you for your special day. We are so glad to hear you enjoyed your experience with the ladies in the Brisbane boutique. Wishing you all the best with married life! Best Wishes, The KWH Team x

Posted 3 years ago

“The whole KWH experience was beautiful, stress free and simply amazing. I cannot thank the whole KWH team enough. From your website, to booking an appointment online, you rang me ahead of the appointment, as I was travelling interstate, you welcomed my 5 friends, let me try on beautiful gowns, gave us tips on the best places to eat in Melbourne, guided me on the purchase process, arranged fittings in another state and made the whole thing happen in time for my special day. The dress was way over my expectations in terms of fabric and fit. I have never had so many compliments. My only regret was that I didn’t thank you soon enough but then we all know what happened in 2020!”

KAREN WILLIS HOLMES 5 star review on 1st February 2021

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Posted 3 years ago

Hi Susan, Thank you for taking the time to leave such a kind review on our page, your kind words give us so much motivation to do what we do. We are so pleased you loved your gown and chose us to dress you for your special day, and that you felt a million bucks. We are so glad to hear you enjoyed your experience with the ladies from the KWH team. PS. you looked amazing on your wedding day! Wishing you all the best with married life! Best Wishes, The KWH Team x

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

KAREN WILLIS HOLMES Reviews