“your warehouse in wetherill park is not managing well
1. i went to pickup order, warehouse could find order no. which we confirmed over phone before we go
2. i placed order on counter, with 2 off hinges on back order saying it will be dispatch to my factory. never dispatch. and i sent my boy to pickup, could not find my order record”
Good morning, Ting Wu
Thank you for taking the time to place this review.
We are sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and apologize for any inconvenience.
I have also contacted the relevant concerned departments to bring this to their attention.
Please email me at cs@keelerhardware.com.au if you have any further questions or inquiries.
Kind Regards
Helga Hilton
Customer Service Manager
“We have used Keeler Hardware for the supply of all our hardware when we renovated our house. They have a huge selection!
To complete the renovation we updated our door locks and needed a new striker plate for one door, which had some weird dimensions, Keeler team was able to source the perfect solution and ship it to us. Great knowledge and service!”
“Ordered some wadrobe door knobs from Keeler. Online ordering was quick and easy and also spoke to person on phone to clarify the item details prior to ordering. The order arrived within a few days in Perth. Very impressed with the service.”
“Excellent service and products. I needed a rather obscure lock, they had it in stock and it arrived very quickly. If you need anything to do with locks, they probably have it and will send it quickly.”
