“When the centre support for the wardrobe hanging rail broke I was in a panic... after Googling what I needed I found the exact thing at Keeler Hardware and ordered it and a "spare" online. It arrived very well packaged and very quickly and was exactly what I needed. Excellent to deal with.”
“The team at Keelers are always friendly and helpful. If by chance the person assisting cannot come up with a solution for you they comfortably call on the expertise of another staff member. I can’t fault them”
“Easy navigating around the website. Quick and easy purchase and quick to send.
However, it would be nice to know how many items are in a pack when advertising goods that have more than one item in one bag.”
“Not happy.
To begin, the website seemed dated as it still contained old covid warnings on delays etc.. That time has passed, move on. Update site.
Next, the items I required were showing as ‘in stock’ but this was later found to be untrue. False advertising.
Upon phoning to search for my order, was told item was out of stock, and that delivery would be fast tracked as it bounced from one Keeler physical address to another.
After waiting for more days, had to phone again, only to be told item was referred to parcel pickup point and had been there for days. No notification left for me, no advice, no customer service.
Should have shopped at Bunnings instead. Would not recommend.”
