“I used Kent Street Cellars to purchase a very particular bottle of whisky and have it shipped to the UK. They were the only supplier I could find who stocked this limited bottle and would ship it internationally. They were extremely friendly and helpful, and replied quickly to all emails. I received my bottle remarkably quickly and the 80 yr old birthday boy recipient, a life-long whisky connoisseur, is mind blown that I managed to get him this bottle! Thanks Kent Street Cellars!”
“the order was processed and dispatched promptly. The courier claimed they could not deliver on their first attempt "because you were out" which was strange given that the delivery address was a large office building in the Brisbane CBD and it was a week day. They delivered the following day.
The whisky was quite poorly packed - the bottle was free to slide within the metal container and had heavily dented the top and bottom of the can - this clearly indicated some pretty heavy blows of the bottle against the lid and base of the can. The can was just loosely wrapped with some bubble wrap and was free to roll around inside the cardboard box. I would anticipate breakages if this is the standard quality of packing.”
“Not happy, all but x1 lonsome bottle arrived and survived intact. I'm disappointed as I have left a voice message and return contact number and have not received any correspondence. I was advised 4-6 days delivery, it didn't arrive after 12 days. Bottles appeared to be backed very poorly with a hole I the box from bottle identified upon delivery. Courier service would not respond. Currently I'm trying for refund.”
“Such an epic business! Excellent range, we ordered a 3L Louis Roederer for our wedding and had it delivered to our door within two days.
Highly recommend!”
