KES Lighting Reviews

Name: KES Lighting
Address: 191, Newtown Road, Bedworth
Rating: 4.81

4.8 Rating 2,014 Reviews

96 %

of reviewers recommend KES Lighting

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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KES Lighting 5 star review on 16th November 2024

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and customer service. The light fitting arrived quickly and was exactly as described.”

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Posted 10 years ago

“I purchased 8 Amalfi wall lights as Kes offered the most competitive price. Delivery was quick and all lights were received undamaged. The lights look great. Very pleased with the service from Kes and will happily recommend to others and use again myself.”

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Posted 10 years ago

“Sorry about my late response. Your shop and staff was brilliant, well worth the trip. Your staff were very polite, helpful and obliging. Your product choice was very good, we came for one light fitting and left with two!! We will/have recommended you to friends and family. Keep up the excellent service. Mike and Joyce Nethersole”

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Posted 10 years ago

“Quick & efficient service, I would recommend this company.”

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Posted 10 years ago

“Excellent service. EXACTLY what I wanted and at the very best price. The order arrived when they said it would, what more can I say?”

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Posted 10 years ago

“Excellent service, very knowledgeable and informative staff. Highly reco”

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Posted 10 years ago

“Very quick service, followed up by after care ensuring everything went as expected. Good quality product and looks excellent when installed.”

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Posted 10 years ago

“Excellent”

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Posted 10 years ago

“Beautiful lamps and an excellent and efficient service from KES. I would have no hesitation in recommending them and I will certainly use them again in the future.”

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Posted 10 years ago

“Fantastic customer service will definitely use again. Many thanks.”

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Posted 10 years ago

“Second time we have made major purchase. No problems on either occassion. Items arrived on time. No fuss No bother which is what I want. Wife likes the variety available”

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Posted 10 years ago

“Very good service!! I do apreciate a lot that Lynette Miller answered to my e-mail even when she was out of work!!!! This means a lot to me!!! and she helped me with my order as well ( I did something wrong but she contact me and helped me through!!!) Well done!!! yours, Cristache Irina”

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Posted 10 years ago

“Just wanted to say how impressed I was with your service. It is rare these days to find a company with such excellent communication - right from when I placed the order for my light to its receipt. I was informed of the exact time when delivery would be made and the person who delivered the item couldn’t have been friendlier and helpfully carried the light into my sitting room. Packaging was excellent and there were four light bulbs included, which I was not expecting. I am absolutely delighted with the floor lamp. It is beautiful and complements my other JH Miller ceiling and table lamps perfectly. Thank you.”

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Posted 10 years ago

“I ordered a light fitting from Kes very simply online and the order was processed without a hitch. However, when the confirmation came through the delivery date was not the next day delivery as it understood from the web page but would take 3-5 working days. Unfortunately this was not soon enough for my needs. After calling Kes and explaining this they kindly and swiftly processed a refund. I would recommend them again for their customer service alone.”

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Posted 10 years ago

“I originally went to KES being a local supplier, with only a vague idea of what i wanted for our house refurbishment. I came away with a number of different ideas and suggestions from the Staff at KES who genuinely helped me achieve a great finish to our house refurbishment. Best of all they are very competitive on their pricing and in most cases I could not find a better deal on the internet. If this was ebay they'd be a 5 star seller!”

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Posted 10 years ago

“order process very straight forward. contact person were always very helpful and friendly. compelling pricing. good after sales service. what more can you expect? I'm very happy with the KES service.”

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Posted 10 years ago

“Anne and her team at Kes Lighting are absolutely fantastic, it has been a real pleasure , everyone is so helpful and has made our fortnightly Saturday journey of 240 miles round trip an absolute breeze. So, my recommendation to any perspective customers is. If you are looking for a lighting company where they are prepared to listen to understand your requirements, work with you to come up with solutions then this is the company for you. Thanks you Anne and the team. Hans & Paula”

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Posted 10 years ago

“Ordered a new light from KES. Was a bit apprehensive as a local supplier said there was no way that they could match the on line price for the same item. Even the manufacturer's rep (who happened to be in the shop when i called) was surprised at the price being offered. However, the item we expected and wanted was delivered direct from the manufacturer (not as quickly as I am used to with most internet shopping but I think that was down to the manufacturer not KES). Approx one week later I had a follow up email to ensure that everything was as we expected and to let them know if there were any issues. All in all very good service.”

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Posted 10 years ago

“Although there was a delay in receiving our lights, communication was excellent and we were kept up to date with progress. The lights were worth the wait - we are delighted with them.”

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Posted 10 years ago

“An excellent range of quality products, with customer service to match. There was a supply problem with my order, but I was kept informed in clear and polite e-mails and delivery was made on the promised day. KES will definitely on my list next time I'm in the market for lighting.”

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Posted 10 years ago

KES Lighting is rated 4.8 based on 2,014 reviews