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KES Lighting Reviews

4.8 Rating 2,014 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Interested staff, well packed product, follow up enquiry to check all was well.
Helpful Report
Posted 9 years ago
Although the item was not in stock it came very quickly direct from the manufacturer - excellent service
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Posted 9 years ago
Incredibly helpful and even went above and beyond what was expected. Would definitely use again. 700 stars!!!!! (Out of 699) :p
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Posted 9 years ago
Lovely friendly, but professional advice
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Posted 9 years ago
Service from shop floor staff were amazingly good. KES is a very reliable on line company, very efficient service, goods were very well wrapped for delivery. A big thank you to Cameron Wise and Stephen Gott. Will buy from Kes again
Helpful Report
Posted 9 years ago
Service from shop floor staff were amazingly good. KES is a very reliable on line company, very efficient service, goods were very well wrapped for delivery. A big thank you to Cameron Wise and Stephen Gott. Will buy from Kes again
Helpful Report
Posted 9 years ago
Experience was perfect
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Posted 9 years ago
KES were very helpful in identifying the light unit I was after based on a very brief description. When they received the item they noticed that there was a small chip on one of the glass panel so they they telephoned me to tell me that I could wait for a replacement or take the slightly damaged one to see how bad the chip was. When I received the item the next day I inspected it and the chip was un-noticeable when the unit was assembled.
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Posted 9 years ago
I placed an order with kes lighting, as they were the best price I could find on the internet. delivery was very quick and I was very pleased with my order. I would strongly recommend them, and will use them when required in the future.
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Posted 9 years ago
Kes were brilliant and found me just what I needed! Service amazing and prices absolutely great value for money. I would recommend to everyone that's looking for quality and something a little different. I will never buy lighting from anywhere else.... Marie -Nottingham ????
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Posted 9 years ago
I am extremely happy with the service and will definately be coming back!
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Posted 9 years ago
Great customer service, product was delivered on time as promised.
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Posted 9 years ago
KES are an excellent company to deal with. We were delighted with the overall quality of the chandeliers that we ordered and they responded very quickly to resolve a slight issue that we had with a broken crystal. Would certainly recommend KES to anyone looking to purchase quality chandeliers at a competitive price.
Helpful Report
Posted 9 years ago
We were looking for some glass ball wall light to match our ceiling light but we couldn't find any, so we opted for different wall lights and placed order in the mean time the lady in the shop had a new range come in with glass ball wall lights, when I went back into the shop the lady saw me and said I have found the lights you wanted so we changed the order and we picked the lights up the following week. They are a perfect match to our ceiling light excellent service and we will be going back to the shop again.
Helpful Report
Posted 9 years ago
An excellent online retailer with a great selection, competitive pricing, and excellent customer service. Highly recommended.
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Posted 9 years ago
Kes Lighting have a massive selection of fittings to choose from. I knew which one I wanted and got a keen price. Although the item was not in stock for immediate delivery, I only had a short time to wait. They told me the week it would be delivered and kept in touch and it was delivered on time. The fitting works fine and we are in the process of having it fitted, All in all a good service.
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Posted 9 years ago
Chandelier arrived very speedily and is beautiful. The packaging was excellent ensuring its safe receipt.
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Posted 9 years ago
I was initally disappointed when I was informed that the floor lamp I paid for online was actually out of stock. However, KES Lighting kept me informed as to the expected delivery date. I was also notified when it was on its way and received a follow up email to check all was well. I appreciated this and was very happy overall with the customer service.
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Posted 10 years ago
Fantastic company with excellent customer service. I would definitely recommend them and will be using them again in future.
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Posted 10 years ago
I purchased the 'Eglo Tukon 6 Light Spots' for our cooking zone in the kitchen and I was kept informed from the order being received to dispatch and again after sales. Two bulbs were cracked and KES dispatched replacements very quickly. I am so please with the lights themselves and the service, I am looking to buy lights for our living zone of the kitchen.
Helpful Report
Posted 10 years ago
KES Lighting is rated 4.8 based on 2,014 reviews