Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,804 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned and canceled product. I have refund email and I'm now getting collection calls?”

Helpful Report

Posted 1 year ago

“I never recieved them”

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Posted 1 year ago

“I do not have product purchased on 05.31”

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Posted 1 year ago

“terrible customer service”

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Posted 1 year ago

“First, I must admit I am technically not so handy. For me this device is really not user friendly. The User 's Manual is confusing. Difficult set up of the device, especially the lancet device. Finally, I managed to set up. But, I did not succeed to do any test until now. No results are shown on the screen. It' s all confusing. I also bought Accu Check Guide, which to me is a lot more user friendly.”

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Posted 1 year ago

“I wanted glucose test strips and ended up with ketone strips. It seems all wrong that ketone strips are baby blue. Just not happy.”

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Posted 1 year ago

“Unfortunately the blood glucose accuracy of my unit is dismal. It consistently measures about 15 points, not percentage, points high. I’ve tested multiple batches of strips with the same result. So, I have to use a separate glucose meter and strips. I have no idea if the ketone measurements are accurate. Disappointed.”

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Posted 1 year ago

“I'm a homebound severely disabled veteran. All I asked for was a simple app update/fix. They referred me to a convoluted website help area that doesn't answer my original request. I'm visually impaired, how insulting it is to be sent to a reference that doesn't answer my question, it only hurts my eyes to read it.”

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Posted 1 year ago

“Not accurate, verified with Sonorquest lab in Flagstaff”

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Posted 1 year ago

“I never received my item”

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Posted 1 year ago

“I'm having trouble with it not reading my glucose at all. I've tried calling but no return call.It does read my key tones. At this point I'm disappointed.please help. I've wasted several of my test strips trying for reading”

Helpful Report

Posted 1 year ago

“The last time I messaged in about my last broken meter I had a similar experience. The individual answering doesn’t seem to understand the product very well, and answers back to you as if you’re trying to pull one over. I then last year asked for another human to talk to and Michelle fixed and took care of everything. This time a year later my meter won’t register my strips, I show by video this by placing the strip into the meter and it won’t beep. And yes the sound was on, as it beeped when I turned the meter on. I displayed a comparison on my husbands meter as I placed the strips on his meter it beeped. Like it has for the last 2 years I have used this product every single day. I then also asked for the replacement, if it could be shipped the fastest possible, and was told the standard shipping would be just as good. Since I am in Canada then I have to wait additionally for my brokerage and transport to me in Canada so now I’ll be with out a meter for 3-4 weeks… I like this product however your customer support needs some great improvement.”

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Posted 1 year ago

“I plan on returning this product, customer support just left me out to dry”

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Posted 1 year ago

“I don't like getting boxes of left overs! Received a box with a bunch of pieces instead of full strips. If your going to send me your left overs I expect to get a discount on the cost.”

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Posted 1 year ago

“Truly horrific, one of the most frustrating experiences setting up an app, especially the multiple (from different places) instructions for syncing for the first time. Too much for a "short" review. I wrote a feedback email with details to customer support and their response was basically a written yawn. I eventually figured things out on my own. I have zero confidence in this company's ability to make a good product. Only using them because my Dr wants me to.”

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Posted 1 year ago

“Not accurate. Always 30-50pts higher than my CGM, and 20-30 higher than 2 othe testers I own. If the Mojo is higher than my GKI is inaccurate. I will say I think the Ketones are on point. They match with my pee strips.”

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Posted 2 years ago

“I do not need to loose weight so I do not want the meals program. The app seemed to require that I join the food program. I deleted. I tried to use the meter a few times but it wouldn't test my keton test strips. Problem code E 2 directly out of the sealed pouch? So as of right now I wasted my money. But tomorrow is another day, I will try again.”

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Posted 2 years ago

“Just awful! I should have believed the other reviewers. The inaccuracies with this meter are terrible. You can take four consecutive readings and they are all significantly different. What a waste of money. Poor customer service. Once you try to meter it can’t be returned if you are not satisfied. It is also so tedious to use and the replacement sticks are more than the meter itself. SAVE YOUR MONEY!!”

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Posted 2 years ago

“I didnt recived my purchase”

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Posted 2 years ago

“I have yet to receive the product. I ask you for a refund of what you have not given me. Please refund the money. I have waited way too long to get this product. Thank you.”

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Posted 2 years ago

Keto-Mojo is rated 4.7 based on 15,804 reviews