Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 15,812 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 15,812 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor experience. First shipment lost in transit. Second returned to sender before even crossing the border. No response to emails. Managed to connect via Facebook Messenger, but no explanations given. Despite having waited almost 3 weeks for my order to arrive, they refused to offer any discount for a 3rd attempt so I gave up on them. Easily the worst experience I've had with a company in quite some time.”

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Posted 2 years ago

“It was the wrong one, cant return cause we opened to see if it worked.”

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Posted 2 years ago

“The glucose test strips are inaccurate. They are off by at least 20 points. Not sure about the ketone strips because I don't have anything to compare to. If you are testing blood sugar you should not count on these strips.”

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Posted 3 years ago

“The lancer doesn’t pierce my skin, even at level 5. Can’t understand the readings. No explanation on what a GKI is, and if a 20.28 GKI is good or bad. Tried the test drops for ketones and glucose, but no guide anywhere on the box showing what is in range or out of range. When calling customer service, you get voice mail and no actual person to answer the phone. Directions in the book are so small I had to use a magnifying glass with my glasses. I want to return this keto mojo, too much hassle and problems with the device and the lancelet. Oh, when I did get a person on the phone (finally), his suggestions was to go online for questions. I had more questions after going online. How do I return this back?!”

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Posted 3 years ago

“Since I placed an order I am receiving multiple spam texts from different numbers every day trying to selling me diet and Leto related supplements and potions. Stop selling peoples info. I am not amused by this in the least. WTH.”

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Posted 3 years ago

“I can’t seem to get the package I paid for. I’ve checked the address with you. It was mailed twice and it never seems to get here. I’ve put in lost package reports with the post office and everything. At this point I just want what I laid for or a refund Amazon has no problem getting things to me”

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Posted 3 years ago

“A box came damaged. I’ve contacted the company and their response was that their warehouse manager says they never ship damaged items. I sent pics. I told them some of items in box were damaged. No one responded until I told them I had an opportunity to write a review and I wanted to give them a chance to respond. My last response I let them know I finally threw the box out because no one was responding. The response to that had nothing to do with what they asked me. This has been continuous and they are pushing back as if I did something wrong and after at least 10 emails there is still no resolution. This is very frustrating and upsetting as a new customer. Let them know that I was satisfied with the machinery/Keto-Mojo and that I just needed help with the one damaged box. I can’t get help with the one damaged box, which I have no discarded because I did not get timely responses either. My last response let them know that I threw away the damaged box, which I did send the photos of. Here is the response I was given after all I said was I threw away the damaged box: Hi Eileen, Thank you for the information. The strips are individually wrapped and protected. The exterior box itself has no impact on the strips. Keto-On! This makes no sense and did not correspond to the info asked. I am asking again for resolution, not push back as if I did something wrong. I am fully satisfied with w the Keto-Mojo itself. Oh and I see in the review that it asks about the return process. I would have been extremely happy to return the damaged box, as a matter of fact that would have been a great resolution. But no one offered ANY resolution. Hope you can help please. I tried outside of the review for help, support. Thank you.”

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Posted 3 years ago

“Horrible quality.”

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Posted 3 years ago

“I Hate the new strips packaging! Very frustrating trying to get into them. I finally just use scissors to cut it open”

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Posted 3 years ago

“Let’s see I’m a disabled veteran and a government disability check machine from you a year and a half ago And then you discontinue the strips so I have to buy another machine which is a great machine both of them work but I don’t like the bait and switch Great product very disappointed in the way you run your business”

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Posted 3 years ago

“I sent emails asking for a reply or a phone call and I got nothing!”

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Posted 3 years ago

“Called customer service 2 x for help with new keto unit. It reads my ketosis level far from it's true level. I know this because of 4 years of ketosis living and readings. NOBODY has ever returned my call. Absolutely terrible custmer service. However, your marketing propoganda is among the best. One could almost believe you really do care.”

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Posted 3 years ago

“Glucose strips are inaccurate 25 points on average against my doctor prescribed model. Can't buy just ketone strips from Amazon, all requests for support remains unanswered this is unacceptable behavior”

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Posted 3 years ago

“The first unit I received was defective. I was told a new one was being shipped a few weeks ago. I still have not received it.”

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Posted 3 years ago

“On my order #366275, I did receive my Kickstart Guide: Keto for Beginners digital (e-book). Please send it to me asap or send me my money back.”

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Posted 3 years ago

“Website didn’t display order status correctly. Paid for expedited shipping and the order was still not shipped on time. Poor customer service.”

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Posted 3 years ago

“I was having a hard time getting strips for my old meter so I got the new "improved" meter. However, the new meter no longer measures HCT and Hb. Very disappointing. I am having to go back and try to find strips for my old meter.”

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Posted 3 years ago

“Overall experience is good, but I was surprised that no receipt receipt accompanied my order. I requested a receipt (including items ordered with prices) a week ago, but still have not received one. I need a receipt to claim this medical expense for my FSS, as I’m sure is the case for many other people. Why not just include the receipt, or just send it promptly when requested?”

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Posted 3 years ago

“The product is good, but the strips are too expensive. And having them individually wrapped is annoying and produces too much waste. If you want to check 1 a day or even 2 this product is just not an affordable option. I may have to return to urine dip sticks.”

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Posted 3 years ago

“I tried to find out how to get Keto-Mojo onto my cronometer and sync on both to my computer YOU NEED LIVE PEOPLE TO HELP PEOPLE WHO ARE NOT TEKKE”

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Posted 3 years ago

Keto-Mojo is rated 4.7 based on 15,812 reviews