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Kingdom Appliances Reviews

4.8 Rating 1,315 Reviews
96 %
of reviewers recommend Kingdom Appliances
Company Reviews Metrics Info
4.8
Based on 1,315 reviews
Shipping & Delivery
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kingdom Appliances Reviews

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

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A Elsworth
Verified Buyer
“The staff at Kingdom Appliances are great & did their best to make my experience with them perfect. Sadly, circumstances let them down with one of their vehicles being out of action, which delayed my delivery. it all ended well & the appliance is working exactly how it should altho it was Graded 1”
Helpful Report
Posted 3 months ago
E Simone
Verified Buyer
“Initially I ordered the wrong item so Kingdom quickly arranged to deliver the correct product and take the wrong one back for a full refund - and the delivery driver was possibly the best I have ever come across! Can't fault the service 👍”
Helpful Report
Posted 3 months ago
J Roberts
Verified Buyer
“Very impressed with communication with seller.The cooker has very slight damage that is hard to see.Delivered on time by a very helpful driver.Extreemly pleased with appliance and service from Kingdom.Would highly recommend and would definitely use again.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Great service and delivery guy was very helpful”
Helpful Report
Posted 3 months ago
S Furlong
Verified Buyer
“Good value and quality; good communication; very pleasant and helpful delivery person”
Helpful Report
Posted 3 months ago
J Woollett
Verified Buyer
“AEG appliance delivered 5 minutes earlier than forecast- thanks remarkable initself. G Have not installed appliance as of yet, but it looks in excellent condition and will certainly add to our new utility room at our down-sized bungalow. Delivery man very helpfull and an usefull addition to your team- all of whom have been very helpfull and communicative in my deakings with them. Well done.”
Helpful Report
Posted 3 months ago
I Holden
Verified Buyer
“Accurate description and good value,our new oven was delivered promptly,”
Helpful Report
Posted 3 months ago
H MacKinnon
Verified Buyer
“Really quick delivery. Item exactly as described”
Helpful Report
Posted 3 months ago
G Eadson
Verified Buyer
“Really helpful staff answering my questions etc on the phone. Microwave arrived quickly. Helpful delivery driver. Really good deal on the appliance. Will definately use these again.”
Helpful Report
Posted 3 months ago
J Knight
Verified Buyer
“Waited a month for an ordeee that they could only deliver in the week, then re ordered and could only deliver on weekends even though the address were 5 miles apart, had my order canceled and then had to re order at a higher price the second time around as they made a mistake, honestly awful company and would not recommend”
Helpful Report
Posted 3 months ago
Dear James, Thank you for taking the time to leave your feedback. As a small business, we aim to provide the best service possible while managing our own delivery schedule. Regarding your order, we had multiple delivery attempts planned, but unfortunately, you were unable to accept them. You later requested delivery to an alternative address, which, due to eBay's Seller Protection Policy, required us to advise you to re-purchase with the correct address, as we must deliver to the address stated on the order to ensure compliance with their policies. At your request, we cancelled the original order for you to re-purchase. However, the eBay promotional discount code you used initially had expired by the time you placed your new order, which is why the price was higher. Unfortunately, the expiration of the discount code was outside of our control. We have tried our best to accommodate your requests throughout this process, though we understand you may feel otherwise. We value your feedback and will continue striving to improve our services. Best regards, After-Sales
Posted 3 months ago
L Wood
Verified Buyer
“Very happy with cooker as described would definitely recommend this company”
Helpful Report
Posted 3 months ago
J Smith
Verified Buyer
“Oven was like new, but minus packaging. Delivery driver was helpfull.Would use this company again.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Poor communication and delivery was much later than expected”
Helpful Report
Posted 4 months ago
J Dutch
Verified Buyer
“V pleased with oven, delivered on time as arranged and able to speak to someone on phone! Will certainly use again.”
Helpful Report
Posted 4 months ago
P Smith
Verified Buyer
“Very helpful and efficient to deal with, I would definitely buy from their store again.”
Helpful Report
Posted 4 months ago
A Knighton
Verified Buyer
“Brilliant service thanks all”
Helpful Report
Posted 4 months ago
S Buckley
Verified Buyer
“Great service; great value”
Helpful Report
Posted 4 months ago
T Hoyle
Verified Buyer
“Received the wrong product and we are still nine the wiser about when we are going to receive the correct one and each time my partner rings as I am in Greece on holiday he gets fobbed off with ‘we’ll call you back’ this is not good enough as I have handed over almost £400 and still have no item”
Helpful Report
Posted 4 months ago
H Pole
Verified Buyer
“Great communication and customer service Delivered on time and the delivery gentleman was very kind and helpful. The oven is super fabulous despite being refurbished, couldn't tell.”
Helpful Report
Posted 4 months ago
A Bell
Verified Buyer
“Excellent service and prompt response with any enquiry I have.”
Helpful Report
Posted 4 months ago
Kingdom Appliances is rated 4.8 based on 1,315 reviews
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