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Kingdom Appliances Reviews

4.8 Rating 1,337 Reviews
96 %
of reviewers recommend Kingdom Appliances
Company Reviews Metrics Info
4.8
Based on 1,337 reviews
Shipping & Delivery
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kingdom Appliances Reviews

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

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L Anthony
Verified Buyer
“Friendly delivery, good product”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“I ordered a Zanusi cooker hood and to be honest wasn't sure sure whether there would be any unforseen issues. I must say the service was really good, with the communiication, delivery and the quality of the product (as new) . I don't normally give a 5 star rating but I was impressed and these guys deserve it.”
Helpful Report
Posted 7 months ago
J Iles
Verified Buyer
“Brilliant service”
Helpful Report
Posted 7 months ago
R Patel
Verified Buyer
“As described with regards to the graded product. All paperwork included”
Helpful Report
Posted 7 months ago
D Snape
Verified Buyer
“I cannot fault kingdom appliances for their efforts to accommodate my delivery due to my awkward work schedule. They went out of there way to make sure it be delivered at a time to suite me. The oven I ordered game only in a plastic covering ( which I expected, due to the listing details) but was in pristine condition, 5*. I will definitely use again”
Helpful Report
Posted 7 months ago
J Mcdonald
Verified Buyer
“Great service! Brilliant delivery man and excellent value for money.”
Helpful Report
Posted 7 months ago
P Lecky
Verified Buyer
“Placing the dishwasher ordered was straight forward. I was given an aproximate delivery then a follow up date. Delivery was on time and early. We installed the dishwasher which is in good working order.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Fantastic service, excellent communication and a great price too. Delivery guys were extremely personable and helpful. So far, so good!”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Haven't had time to use my new appliance yet. Was delivered a few days after placing order, on the day and time arranged by a very pleasant and friendly driver. All good so far. Thank you 😊”
Helpful Report
Posted 7 months ago
K Sharp
Verified Buyer
“This is the second time we’ve purchased from Kingdom Appliances and I cannot fault them! Their communication is excellent and even when the second purchase resulted in a defective appliance, Kingdom arranged a direct replacement straight away, no fuss. The delivery arrangements were great and on both occasions we received a call from the driver giving a time of arrival and when they landed they were cheerful, informative and very polite.”
Helpful Report
Posted 7 months ago
L Phelan
Verified Buyer
“Easy ordering, great service, friendly staff, easy delivery. Product as described. Very happy with my purchase.”
Helpful Report
Posted 7 months ago
S Zahariev
Verified Buyer
“Disappointing Experience - Received a Used Product with No Response from Customer Service I recently purchased an induction hob from Kingdom Appliances, and my experience has been nothing short of disappointing. Upon installing the hob, it was clear that this unit had been previously installed elsewhere – a fact that was never disclosed on the website. The hob still had black double-sided tape that wasn’t fully removed, white silicone residue on the sides that was extremely difficult to clean, and the isolation parts for the corners were missing. I had to use silicone to install the hob properly, which was not in accordance with the installation manual. Despite reaching out to Kingdom Appliances over 10 days ago to address these issues, I have received absolutely no response. This complete lack of communication is unacceptable, especially considering the faulty and previously used product they sent me. I expected much better from this company, both in terms of the product quality and customer service. I would not recommend purchasing from Kingdom Appliances based on this experience.”
Helpful Report
Posted 7 months ago
Hi Stefan, We are sorry to hear you are dissatisfied with the AEG IKB64301FB you purchased from Kingdom Appliances. We have not received any correspondence from you from the start of August. We do however, have an email from you on Friday the 23rd of August outlining your concerns. We apologise for the short delay in getting back to your email - Our offices were closed over the bank holiday weekend. The AEG induction hob you purchased was listed for sale on our website as a New Graded item in excellent condition. New Graded is the term we use for an appliance that has been taken out of its original packaging at some point in its life – it could have been that the packaging was damaged in storage/delivery or that the item could have be an ex-display appliance. New Graded items are otherwise brand new and unused. Our records show that your item was inspected on delivery and signed for to confirm it met the described condition ‘New Graded in excellent condition’. We have no record of the silicone or tape being picked up or mentioned on the inspection when it was delivered to you at the end of July. With that being said, we are prepared to work with you and offer you a resolution to this matter. We currently have the same AEG IKB64301FB model in stock to offer you as a replacement, our After-Sales Team have reached out to you via email with the details. Kind regards After Sales Team
Posted 7 months ago
A Bytyqi
Verified Buyer
“The initial experience has been great. I hope this will remain the same level when the years have passed and the product starts playing up as it gets older. Great communication throughout. Great handling of the swift delivery requirements.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“AEG Hob came promptly on the day it was booked. Though it was a graded item there was not a single mark on it that I could find. Fitted the next day and works perfectly.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“good prompt delivery of order”
Helpful Report
Posted 8 months ago
S White
Verified Buyer
“Great service and value for money. Even though living in Scotland, they delivered our cooker within a week.”
Helpful Report
Posted 8 months ago
P Gimes
Verified Buyer
“I have just used Kingdom Appliances for the first time and am very impressed with the service. I selected the cooker I wanted but needed clarification on one point; the representative on the live chat was prompt and very helpful. Notification of delivery came a few days later, and a phone call confirmed the delivery slot. The driver upadted me and arrived on time. He was pleasant and courteous. I have not used the cooker yet but it is in perfect condition and was an excellent price. Overall, I could not be happier with this company, will use it again in the future and would highly recommend it”
Helpful Report
Posted 8 months ago
R Holland
Verified Buyer
“Was told I would get a call from the drive an hour before delivering but didn’t so couldn’t be there so have now got to dispose of the old fridge myself ☹️☹️”
Helpful Report
Posted 8 months ago
P Tavernor
Verified Buyer
“Great product for a great price. Sadly let yourself down with delivery and short notice on the delivery”
Helpful Report
Posted 8 months ago
S Freeman
Verified Buyer
“Great price, good communication on delivery Would recommend 👌”
Helpful Report
Posted 8 months ago
Kingdom Appliances is rated 4.8 based on 1,337 reviews
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