Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.11

4.1 Rating 1,647 Reviews

75 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

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Kings Road Merch 5 star review on 5th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy check out, great quality products, and fast shipping! 10/10!”

Helpful Report

Posted 2 years ago

“This is the worst merch company ever! I ordered two things from dropkick murphys. Got one but not the other. Was told I will resend you the missing item. Never got the missing item but got some bogus items. Then messaged them back. Then come to find out the item is out of stock a month and a half after I ordered it. Will never use again to order dkm merch which is sad because my husband really loves the murphys”

Helpful Report

Posted 2 years ago

Hello, unfortunately, we did not have the patch you ordered or any other patches in stock that we could send you so we sent you the sticker you ordered and refunded you for the patch. Since we did not catch the out of stock patch right away and it took a little longer than usual to issue the refund for that item we also sent you some other items in a second shipment completely free. We're sorry we didn't have the patch in stock, if we had any we'd have been more than happy to send you one. Thank you.

Posted 2 years ago

“Merchandise was great, never had any issues there. For the most part, shipping has been prompt. Shipping costs, however are very unreasonable. For one order i have placed i just ordered a few patches. shipping the patches cost more than the price of the patches themselves. Outrageous. There is nothing special about the shipping specifications. I feel like this is some graft going on. It would also be good to know how much, if any, of the price gets back to the bands.”

Helpful Report

Posted 2 years ago

“Cool company with great merch! Ordered the sickAF FIATVF tie-dye halloween shirt and got sent the wrong color, but it's all good because this is now my favorite shirt lmao the person packing the order probably was psychic and knew I'd wear this color more hahaha 10/10 will buy from Kings Road again”

Helpful Report

Posted 2 years ago

“I ordered a vinyl and while it arrived seemingly unscathed and placed in a typical record mailer but not best kind of thicker record mailer... it arrived with split edges on the sleeve and inner sleeve on multiple sides... suggesting it wasn't handled very well but as I stated the package seemed fine on the outside so it makes you wonder if it were shipped that way from the beginning or mishandled by underpaid worker... yet I have to wonder if a better record mailer would have prevented this and rather than say anything or complain and be petty i took a chance and bought a second one hoping it would come in immaculate condition.. which surprisingly it did.... but because of their no refunds or exchanges on cosmetically damaged vinyl albums I just looked at it as an opportunity to have one mint and one to abuse... but yeah I'm not really happy having to deal with kings road to buy albums from one of my favorite record labels... I think they could upgrade their vinyl packaging... but as an avid online shopper I understand why they have that policy... and I wouldn't have said anything at all including this review... except I was sent an email to give feed back so here it is...”

Helpful Report

Posted 2 years ago

“The Rancid shirts color ran when washed… the color damaged my other clothes”

Helpful Report

Posted 2 years ago

“No fue muy buena la experiencia en la compra en su tienda, puesto que de dos productos que compré solo llegó uno”

Helpful Report

Posted 2 years ago

Hello, we're sorry you were missing an item from your order. We reshipped that item to you a while back but it looks like that package was lost in transit. We're going to ship the item out again and include another item for free. Apologies for the delay with this but your order will be shipped out to you today. Thank you.

Posted 2 years ago

“Tshirt was awesome, shipping took a long time though. When I emailed to ask over it after some time, I didn’t receive a direct response. Instead, I got a shipping notice. Wouldn’t want to order again, just because of that. Nothing wrong with the tshirt I ordered.”

Helpful Report

Posted 2 years ago

Hello, your order took a little longer than usual to ship as it was in the middle of the holiday period but we shipped it out as quickly as possible. It looks like you emailed and were responded to quickly and given a tracking link for your order as your order had already shipped by then. If there's anything else we can help you with please let us know. Thank you for your order, we appreciate your business.

Posted 2 years ago

“Don't bother pre-ordering from KRM. I only received half my order, emailed them, was told it was an oversight on their part and that I'd receive the hoodie shortly. Then was told it sold out after they failed to ship it. They refunded me automatically, but money isn't the issue. Basically, because an error was made by KRM in failing to send me what I ordered in the initial shipment, I'm out of luck.”

Helpful Report

Posted 2 years ago

Hello, apologies for the hoodie issue. We had a small inventory issue with that item. At the time you ordered the hoodie it showed we had a couple left in our system but they did not actually exist. Since there are no current plans to restock this hoodie we issued a refund for that item right away. Thank you.

Posted 2 years ago

“My only expectation is to receive what I have purchased....and I have every time so thank you.”

Helpful Report

Posted 2 years ago

“My order came in swiftly and in good care! Everything is in great conditions.”

Helpful Report

Posted 2 years ago

“My T-shirt was exactly as advertised. Excellent quality! It came when I was told it would be here. I will order again from you. I am very happy with my purchase!”

Helpful Report

Posted 2 years ago

“No it arrived way before I thought it would thank you! My husband loves it”

Helpful Report

Posted 2 years ago

“Ordered cds from this site Always came in perfect condition Often fast too.. all and all good service Always answered emails A+ stuff”

Helpful Report

Posted 2 years ago

“Looks great and fits great. Love it!”

Helpful Report

Posted 2 years ago

“Curtis Harding LP was slightly delayed because of production issues (which are the norm these days) but thankfully it finally arrived expertly packaged and in pristine condition.”

Helpful Report

Posted 2 years ago

“Good service and quick shipping, but one wrong patch. Soooo, maybe a B-??”

Helpful Report

Posted 2 years ago

Hello, apologies for sending out the wrong patch. Go ahead and keep that one you received, we've sent you an email to confirm which patch you're missing from your order so we can make sure we get that to you right away. Thank you!

Posted 2 years ago

“I periodically order Watain merchandise from Kings Road and I’m always surprised at how quickly my order arrives! I’ve never had an issue or had to wonder what’s happening with my order.”

Helpful Report

Posted 2 years ago

“I've ordered numerous times from this store. Shipping is always quick and communication about my shipment is always up to date. Always arrives with no damage”

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Posted 2 years ago

“Thank you for your quick response to the lost order.”

Helpful Report

Posted 2 years ago

Kings Road Merch is rated 4.1 based on 1,647 reviews