Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son really loves the hoodie, it fits him well. He is very tall and the arms are normally a problem in small sizes. The hoodie he purchased has great arm length.”

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Posted 4 years ago

“As much as we love The Beastie Boys, the product was ok. The sweatshirt is crazy soft, however the strings were already unraveling upon arrival. I don't anticipate them lasting very long. The mystery pack shirts had the labels cut out of them for some reason. I ordered it on December 13th and it arrived Christmas Eve which I felt was really good turn around time for a December order.”

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Posted 4 years ago

“My purchase should have included a digital download and I never received it as promised. I felt like that was worth the little extra for shipping so I'd have the music in my possession while I waited for the hard copy to arrive. I'll be going elsewhere for my next purchase.”

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Posted 4 years ago

“First time ordering from this site and it wasn't the best online experience. I wont be ordering anything anytime soon.”

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Posted 4 years ago

“Good job delivering”

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Posted 4 years ago

“Packaging left a bit to be desired. One item, (a decal), was creased in multiple areas and will require some corrective measures in order to use. No issues with the other four items in order.”

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Posted 4 years ago

“My $45 4LP set came damaged in the mail. In my opinion, this was caused at least in part by a poor packaging job for a 4LP set. I contacted Kings Road twice to try and remedy the situation. The first response didn’t answer my question at all, but instead told me to look at the FAQ. The FAQ was confusing, so I sent in a second inquiry looking for clarity. Th second response informed me that Kings Road is not responsible for vinyl records being damaged while being shipped. Perhaps you should improve your packaging methods then - especially when shipping 4LP sets. The experience overall made me feel like I wasted my money and wasn’t appreciated as a customer. Even the design of this survey makes me feel that you are blaming mail carriers. If you have to ask who shipped the product and if the product was damaged, you clearly have identified a problem. Look in the mirror before pointing a finger. Invest in better packaging.”

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Posted 4 years ago

“Item took three weeks for fulfillment, but was as ordered.”

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Posted 4 years ago

“I would write a review if I had received the product”

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Posted 4 years ago

“jacket was amazing but size too small I shipped out the jacket already, so hopefully I'll get a size larger or refund.”

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Posted 4 years ago

“Your delivery process is very slow. When a tracking number is requested, the request goes ignored. Your products are good but service leaves much to be desired.”

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Posted 4 years ago

“Where’s my stuff!!!!!!!! I ordered over $200 in merch on December 23. paid!!!!!!! $30 for 2 day shipping. Here it is January 1st and have nothing.”

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Posted 4 years ago

“It took a long time to receive my purchase and I was not kept up to date about shipping progress.”

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Posted 4 years ago

“Prompt and efficient delivery.”

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Posted 4 years ago

“I did not receive anything”

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Posted 4 years ago

“Alvvays Sick!”

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Posted 4 years ago

“Everything was fine but sorta surprised at there being a small dent on my record which was disappointing as I’ve been waiting for this rerelease since the record went out of print.”

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Posted 4 years ago

“I ordered on December 8, the package was $21.60 for first class shipping, yet it shipped 8 days later. Today, after having ordered for 23 days, I have yet to receive my package! After writing a complaint, KingRoadMerch "helped", and said "If your package doesn't arrive, write to us." So, I replied and guess what? UNDELIVERED EMAIL! Wow. Booo! I will be contacting VISA and cancel my payment.”

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Posted 4 years ago

“Finally got my Christmas ornament after a month of waiting. Talk about false advertising, how can you charge so much for shipping when it fit in an envelope? Also I see they didn’t ship it until 9 days after they said they did. Won’t be ordering from kings road again, they’ve gone downhill over the years by a lot.”

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Posted 4 years ago

“I’ve ordered a number of times from Kings Road. Products have always been as expected. The time to ship after placing the order seems to take a little longer than some places. However, we now live in a world with Amazon and our shipping expectations are high. I had an order recently where the wrong items were shipped but they corrected it asap. I’ll continue to order from them as most of my favorite bands sell their official merchandise through Kings Road.”

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Posted 4 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews