Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a poster. Shipped in sturdy tube but poster was just rolled and placed in tube. Poster should atleast be wrapped in some sort of craft paper to avoid dings and dents. For me as a collector this is unacceptable, especially considering how much money is being spent.”

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Posted 3 years ago

“Absolutely terrible customer service. Almost nonexistent.”

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Posted 3 years ago

Hello, I've checked our system and it looks like your order was placed on 6/24, shipped on 6/25 and delivered on 6/30. We had one message from you asking to add an item to your order that was responded to the next day. If there's something we missed, please let us know and we'll be happy to help you out. Thank you!

Posted 3 years ago

“Looks nice and is made of quality material!”

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Posted 3 years ago

“No complaints here! Kings Road Merch ROCKS!”

Kings Road Merch 5 star review on 30th July 2021

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Posted 3 years ago

“Item arrived very fast. Exactly as described. Very satisfied with purchase.”

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Posted 3 years ago

“The mug and the coffee turned out great! They even gave a heads-up when there was a delay from Yeti and made sure to provide the promised product.”

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Posted 3 years ago

“Everything arrived as ordered and packaged perfectly. no issues with any of the vinyls I ordered.”

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Posted 3 years ago

“Ordered Bad Religion hat with blacked out wordmark on front and blacked out crossbuster on back of hat. Hat arrived and crossbuster logo on back was the regular one, not blacked out. This isn't a huge deal, but I don't think it's too much to ask to make sure that the product in the photos is the same one that gets packaged before you send it out.”

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Posted 3 years ago

Hello Hunter, thank you for catching that. We've updated the image of the item in our store. We're happy to hear you still like the hat you purchased. If there's anything else we can help you with, please let us know! Thank you for taking the time to leave a review!

Posted 3 years ago

“Essy ordering, on time delivery of exactly what I ordered. What else do you want?”

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Posted 3 years ago

Thanks, William!

Posted 3 years ago

“The shirt was/is awesome but the letters on the trunks started to peel off after one wear/wash(cold water air dry)”

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Posted 3 years ago

Hey Chris, we're very sorry to hear that. We'll get this taken care of for you right away. We'll contact you privately about this to get it sorted out for you. Thank you!

Posted 3 years ago

“the best store + the best band (the casualties)= quality”

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Posted 3 years ago

Thanks Gustavo, we appreciate your order!

Posted 3 years ago

“I got my CD in a timely manner but I never got the download link for the album.”

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Posted 3 years ago

Hello Steven, thank you for taking the time to leave a review. We've sent you an email with a link to download the album. Thank you!

Posted 3 years ago

“My package was late and there was no download for the album itself.”

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Posted 3 years ago

Hello Dalton, The CD you purchased released on 6/11 and we shipped your CD on 6/8 - unfortunately with the media mail shipping that was chosen it just takes the USPS a bit longer to deliver those packages so it arrived after the 6/11 street date. We shipped out the orders for this CD as soon as the CDs arrived to our warehouse. We're sorry you didn't received your download for the CD - we'll go ahead and email that to you now. Thank you!

Posted 3 years ago

“Killer bands; killer service”

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Posted 3 years ago

Thanks James, we appreciate the order and the review!

Posted 3 years ago

“I am obsessed with the shirt it is EXACTLY as it was displayed COULDNT have asked for better.”

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Posted 3 years ago

We're glad you love it so much, we appreciate your order!

Posted 3 years ago

“Ordered my shirt on July 6th and still have not received it. Reached out to customer service and never got a response.”

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Posted 3 years ago

Hello Jeff, I've looked up your order and it seems as if everything has been taken care of and your replacement order will be shipping out very soon. If there's anything else we can help you with just let us know. Thank you, we appreciate your order!

Posted 3 years ago

“Exactly what I expect from Kings Road Merch. Fast delivery and perfect quality”

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Posted 3 years ago

Thanks for the order and review, Nathan!

Posted 3 years ago

“Second time ordering from your site. Will, likely order again... Quality merch”

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Posted 3 years ago

Thanks, Richard. We appreciate it!

Posted 3 years ago

“The exact thing I ordered”

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Posted 3 years ago

Thanks for the order and review!

Posted 3 years ago

“Package received on time and it was obviously shipped with extreme care.”

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Posted 3 years ago

Thank you for ordering and reviewing!

Posted 3 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews