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Kings Road Merch Reviews

4.1 Rating 1,632 Reviews
74 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,632 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

I ordered Dropkick Murphys Turn Up That Dial Deluxe LP (Pink/Green). I had no intention of opening the collectable album since I bought a second album to listen to. When I messaged Kings Road I was informed that the items I thought were missing were in the sleeve of the collectors album. So I did receive my full order but unfortunately I had to open it to confirm.
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Posted 3 years ago
This is the 2nd order I received in such a short delivery time. I know during major Covid restrictions things were wonky with deliveries...I fortunately never had to deal with that. All of my merch is incredible quality and I get awesome comments on my shirts. I send them to your website!!
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Posted 3 years ago
Glad to hear it! Thanks so much for ordering from us. We really appreciate the kind words and feedback!
Posted 3 years ago
Kings Road Merch made right what USPS refused to. My order was "delivered" to my community mailbox, but not to me. USPS refused to do anything about it. Contacted Kings Road Merch, and they offered to refund or replace the item. Thank you guys/gals so much for the help. I appreciate being abe to get my LPs.
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Posted 3 years ago
Glad it all worked out! Thanks so much for ordering from us.
Posted 3 years ago
kings road merch are extremely efficient and reliable.
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Posted 3 years ago
I’ve been happy with the few purchases I’ve made through Kings Road. The UPS tracking number issue has come up a few times but I believe they’re aware and working on the problem. Overall, a good experience.
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Posted 3 years ago
i did not receive the correct coin, i got a murphys coin but not the murphys/rancid tour one i thought i ordered
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Posted 3 years ago
Fast, efficient service. Thank you!
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Posted 3 years ago
Great! Thanks for ordering from us.
Posted 3 years ago
It took over a month to fulfill my order and ship out. Then, the order I got was wrong.
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Posted 3 years ago
I got my first pre order on time I appreciate that thank you
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Posted 3 years ago
Glad to hear it! Thanks for ordering.
Posted 3 years ago
Shipping is generally late, and the shipping fee is ten times higher than every other company out there. Further, tracking can rarely be pulled, which is not what I expect when I pay $17 to ship a record and a shirt. The only thing going for KRM is that they exclusively stock my favorite band. Sizing is off in women’s merch, half the unisex shirts fit oddly in the sleeves.
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Posted 3 years ago
The products were high quality shipping was responsible fast
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Posted 3 years ago
Awesome! We're glad you're pleased. Thanks for ordering!
Posted 3 years ago
Great stuff
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Posted 3 years ago
Thanks for ordering!
Posted 3 years ago
You don't adequately and accurately describe shirt/sweatshirt sizes. I order shirts and sweatshirts at my REAL size, yours are FUCKED! Also, your shirts and sweatshirts are SUPER-FUCKING-THIN! They won't last more than 4 washes! You're a JOKE, I will NEVER do business with anyone associated with you again, you worthless losers!!!!
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Posted 3 years ago
I'm absolutely sick of paying so much for shipping. Not only that but i never get a tracking number and never see an estimated time or arrival. Small companies charge 4 bucks for shipping of a shirt while y'all charge like 7 to 10 and othe companies will charge 6 for a sweatshirt while yall charge 15 for one??? It makes no since.
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Posted 3 years ago
Everything in my bundle arrived earlier then expected and in great condition. I have had not issues. Looking forward to see what they might be offering in the future.
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Posted 3 years ago
Terrible. Never received my order. Never received a confirmation of my order. Never again. Claim out to my credit card comapny. You suck. FU
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Posted 3 years ago
Good quality Dark Funeral merch! Would recommend.
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Posted 3 years ago
Fast shipping. Great product
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Posted 3 years ago
Awesome service. Got order on time. The mail service chipped the side of cd case
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Posted 3 years ago
Materials arrived on the exact day they said they would. Everything very smooth with the entire purchase.
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Posted 3 years ago
Kings Road Merch is rated 4.1 based on 1,632 reviews