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Kings Road Merch Reviews

4.1 Rating 1,647 Reviews
75 %
of reviewers recommend Kings Road Merch
4.1
Based on 1,647 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews
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Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

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Shipping was a lot faster than listed and everything was perfect!
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Posted 3 years ago
Fantastic! Thanks for ordering from us! We appreciate the business.
Posted 3 years ago
3rd or 4th time I’ve ordered, always no problems, regular updates and arrives when they say. Great job, thx
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Posted 3 years ago
After multiple orders of vinyl, I am consistently pleased with Kings Road service and shipping. Always a happy customer here! Thank you!
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Posted 3 years ago
The record was a pre-order through the artist's website. The record arrived late and the download code doesn't work, the link provided is to an empty folder. King's Road Merch is unable or unwilling to resolve the issue. Their customer service did communicate back, slowly, to me via email but the issue is still unresolved one month later. This is NOT a complicated problem!
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Posted 3 years ago
My sweatshirt is super soft and great quality! It came even before the date it was supposed to ship by. I couldn’t be happier with the service and quality!
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Posted 3 years ago
While I am miffed that in the undoubtable surge of orders my one shirt was missed and is now out if stock I am very pleased with the super fast response and subsequent refund.
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Posted 3 years ago
Overall good experience. Product arrived safely with nothing broken or damaged and works as intended. I wasn’t given a tracking number/service which was annoying, as the package arrived on a rainy day, and I could have arranged someone to pick it up so it would not have sat in the rain all day.
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Posted 3 years ago
Always awesome, never disappoints!
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Posted 3 years ago
I don't understand why you guy's don't sell all the collered vinyl in all the shops
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Posted 3 years ago
Very nice!
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Posted 3 years ago
Had to change size of shirt ordered. A simple e mail got that done with no hassle.
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Posted 3 years ago
Quality of products have been perfect but I have pre-ordered wo albums and both were received about a week after the release date. It makes no sense to do a pre-order if I could have bought the albums in the store quicker.
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Posted 3 years ago
Great merch and fast shipping.
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Posted 3 years ago
So many great things to buy here.....I wish I had all of it. Some of the tees I get here I cant find anywhere else. These guys always have what I am looking for, usually more.
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Posted 3 years ago
Awesome! We're glad you're happy with our selection. Thanks for ordering!
Posted 3 years ago
It took a while longer than expected, but other than that, everything went great! My order was a birthday gift for my friend and he loved it.
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Posted 3 years ago
I ordered Dropkick Murphys Turn Up That Dial Deluxe LP (Pink/Green). I had no intention of opening the collectable album since I bought a second album to listen to. When I messaged Kings Road I was informed that the items I thought were missing were in the sleeve of the collectors album. So I did receive my full order but unfortunately I had to open it to confirm.
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Posted 3 years ago
This is the 2nd order I received in such a short delivery time. I know during major Covid restrictions things were wonky with deliveries...I fortunately never had to deal with that. All of my merch is incredible quality and I get awesome comments on my shirts. I send them to your website!!
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Posted 3 years ago
Glad to hear it! Thanks so much for ordering from us. We really appreciate the kind words and feedback!
Posted 3 years ago
Kings Road Merch made right what USPS refused to. My order was "delivered" to my community mailbox, but not to me. USPS refused to do anything about it. Contacted Kings Road Merch, and they offered to refund or replace the item. Thank you guys/gals so much for the help. I appreciate being abe to get my LPs.
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Posted 3 years ago
Glad it all worked out! Thanks so much for ordering from us.
Posted 3 years ago
kings road merch are extremely efficient and reliable.
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Posted 3 years ago
I’ve been happy with the few purchases I’ve made through Kings Road. The UPS tracking number issue has come up a few times but I believe they’re aware and working on the problem. Overall, a good experience.
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Posted 3 years ago
Kings Road Merch is rated 4.1 based on 1,647 reviews