Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered december 9th and not received yet on december 31. Extremly very bad service for ordering and shipping and unbelievable bad service from UPS. I don’t recommand to order from your company because of very long time to get ordered items: it was shorter time to send a letter overseas during the WW !!!!!!! Now I will continue to wait my package in hoping that it will arrive in the next few days A very disappointed customer”

Helpful Report

Posted 4 years ago

“The jacket should say ‘deny nothing’”

Helpful Report

Posted 4 years ago

“Amazing. I the records fast. And they sound amazing”

Helpful Report

Posted 4 years ago

Thanks for ordering! We're very glad that you're satisfied. Cheers!

Posted 4 years ago

“Tried contacting support to resolve a problem I had with my items and heard nothing back.”

Helpful Report

Posted 4 years ago

“The ordered shirt was great and as described. It took a very long time between order and shipping and I would like to see that improve. However, when I was upset that it wouldn't arrive in time for Christmas, you guys stepped up and made it happen. I am very grateful for that. Thank you!”

Helpful Report

Posted 4 years ago

Happy to help. We're glad you're satisfied with your order. We appreciate the business and the feedback. Cheers!

Posted 4 years ago

“Always happy with anything I buy from them.”

Helpful Report

Posted 4 years ago

“This jacket is top quality. I’m going to buy another one as a gift for my dad. My dad was born after the holocaust—which did happen.”

Helpful Report

Posted 4 years ago

Thanks for ordering, we appreciate it!

Posted 4 years ago

“No problems with the payment, and package was arrived before expected by about 2 days. The order tracking needs to be fixed though.”

Helpful Report

Posted 4 years ago

“I'm still waiting for my order 1092930 since november 29. Regards Benoit”

Helpful Report

Posted 4 years ago

“Order turn around was disappointing, but the product was good. I ordered on December 10 and paid $40+ for overnight shipping. My order didn't ship until December 17, but it did arrive on the 18th, so that does qualify as overnight. I rushed the shipping because I needed the product quickly, but paying for rushed shipping didn't pay for faster processing, which was a bummer.”

Helpful Report

Posted 4 years ago

“My order arrived as described and intact.”

Helpful Report

Posted 4 years ago

“I’ve got nothing but good shirts from you guys. I’m a little on the husky side and the XL fits me perfect without worrying what I look like. Also, the paint on my shirts have aged really well and still stand out. 10/10 will buy again.”

Helpful Report

Posted 4 years ago

“It was a very smooth transaction, and fast shipping. The products I purchased are high quality and worth every penny I paid. I would surely do business with them again, especially if I need more Social Distortion Merch. Thanks!”

Helpful Report

Posted 4 years ago

Great to hear! Thanks so much for ordering and leaving us the feedback. We appreciate the business! Cheers!

Posted 4 years ago

“I never got a single message about my order after the confirmation email. I contacted King's Road Merch about this, but that didn't change anything. They also completely ignored it when I brought up how I felt ripped off by their over-priced shipping charges. My order took forever to ship, which is unacceptable given the fact that the amount I paid for shipping was almost half as much as the item itself costs. It gets 2 stars only because the product itself, a coffee mug, was very nice.”

Helpful Report

Posted 4 years ago

“Came in a timely matter and came in good shape”

Helpful Report

Posted 4 years ago

Glad to hear it. Thanks for ordering and for the feedback!

Posted 4 years ago

“1st, the tube caps weren't taped. The cap was pushed in against the corner of the print. 2nd, the print wasn't rolled with kraft paper. Print has damaged corners, a distinct bend, and edge wear. Terrible and lazy job of packaging a high value print.”

Helpful Report

Posted 4 years ago

“Awful packaging, the poster arrived completely damaged. They said to expect a replacement, but nothing ever came... Won't be ordering again from here EVER.”

Helpful Report

Posted 4 years ago

“I've said it before, but Kings Road Merch will never see another penny from me. Not through their website, anyway. I hesitantly gave them another chance because I didn't know that I could (pre)order the Tribulation DVD from Century Media, and half-suspected that maybe most of the problems with preorders were exclusive to WolfWear. Big mistake! I ended up waiting weeks AFTER it was released to receive my copy, tried to email them to cancel my order and received no response. It ultimately took me contacting them on Facebook for them to ship my order, and each exchange took place hours apart from the last. Once it finally shipped, the delivery ended up being delayed twice. While that wasn't directly their fault, it probably wouldn't have happened if they just shipped it when it was SUPPOSED to be shipped. Tribulation and Watain are two of my favorite bands, but they really need to get a better distributor. One that doesn't send merch of downsized and piss-poor quality that's totally different from what's advertised. That doesn't send you the wrong shirt purely out of spite for criticizing your previous incompetence (assuming they even read my criticism to begin with). That actually takes the time to respond to emails and phone calls and doesn't take hours to respond to you on Facebook (the fact they actually did respond at all for once is the reason why I gave two stars, but only because 1 1/2 stars isn't an option). Really a shame. They actually did pretty good when I first ordered from them when they first bought out WolfWear, even gave me a discount coupon to make up for a mistake in my order. In short, I've been way more forgiving of KRM than they deserve. Never again.”

Helpful Report

Posted 4 years ago

“Loved the merch options and delivery was quick!”

Helpful Report

Posted 4 years ago

Glad to hear it. Thanks for ordering!

Posted 4 years ago

“Ordered a limited social distortion 40th anniv poster. Tube was damaged when it arrived and the ends had not been secured with tape. Poster was irreparably damaged inside the tube which wasn’t thick enough to survive international shipping. Sent a support ticket when the package arrived but not had any response. Very disappointed with what I had previously regarded as an excellent company to deal with.”

Helpful Report

Posted 4 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews