Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“Merry quickly received the records I ordered and they were in good condition”

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Posted 1 year ago

“Item was canceled. Never received product”

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Posted 1 year ago

Hello, apologies for that. The item you ordered is out of stock. As soon as we noticed that, we issued a full refund on your order. Thank you.

Posted 1 year ago

“Like a month ago i bought some vinyls, and Ribbed from NOFX came without insert. 😥 There's any chance to get one insert for my copy? I buy them so that they reach a cousin who lives in the United States and when he comes to Mexico, he brings them to me.”

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Posted 1 year ago

Hello, apologies about this. This must have been an error at the pressing plant, we don't unseal the records before we ship them out. We'll send you a replacement. Thank you.

Posted 1 year ago

“I clicked the link for the Tom Waits album and it led me to a site that didn’t have it.”

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Posted 1 year ago

Hello, the link we posted on our social media accounts links directly to Tom's store where all the items are available to purchase. If you still need the link to the store you it's https://tomwaits.kingsroadmerch.com/ Thank you.

Posted 1 year ago

“arrives in a timely manner, products not damaged in transit.”

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Posted 1 year ago

“As smooth as a well-greased dance floor! Kings Road has never let me down. They have this magical ability to hook me up with records that are harder to find than a sunbathing Yeti in Minnesota. They're like my personal record-hunting superheroes, swooping in to save the day whenever I'm craving the tunes of my favorite bands. Kings Road, you're my go-to, my music sanctuary!”

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Posted 1 year ago

“Great products, fast shipping,”

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Posted 1 year ago

“Free shipping or a canadian store would be great!”

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Posted 1 year ago

“The Circle Jerks’ goodie bag was better than expected and included more items than I was expecting. 110% happy with this transaction and all of my past transactions. kings Road Merch ROCKS!!!”

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Posted 1 year ago

“Kings Road Merch does a good job, they have a lot of my favorite artists under their store”

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Posted 1 year ago

“I’ve always had good experiences with kings road merch. Everything is shipped quickly with no delays or damages. Would totally recommend 10/10”

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Posted 1 year ago

“Always arrives fast and in great condition”

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Posted 1 year ago

“I always receive my items in well packed materials, and on time as scheduled.”

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Posted 1 year ago

“Products sold by KRM are not the issue, the lack of customer service and repeated incorrect shipping of ordered items are the issue. Unfortunately, KRM is a necessary evil for some artists. Orders I've made including multiple items have almost always needed multiple attempts to contact nonexistent customer service. Mailing is fair. I ordered an autographed poster, but it never arrived, when it did after countless contacts of KRM and the actual artist is shipped, damaged. KRM attempted to "right" this, even though they didn't have to. The tube containing the autographed poster, 2nd mailing, was mailed WITHOUT being taped on either end...yep damaged again, I AM SO DONE. M KUEHNE. ( How did I communicate with the company? LOL, more ways than listed below.) FB messenger WAS the only way anyone would respond other than a generic email response. This picture submitted is of the first damaged item. I'm tired of taking pictures of KRM incompetence, so that's all I'm messing with.”

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Posted 1 year ago

Hello, apologies that you order got damaged in transit. Obviously we did not pack the prints that way and were damaged by USPS once it left our warehouse. Since these printed are rolled and sent in a poster tube, they were sent separately from the rest of your order and arrived at a different time. It looks like all the emails you sent were responded to. If you need further assistance please email us at support@kingsroadmerch.com and we'll get you sorted out. Thank you.

Posted 1 year ago

“Products are great.The RANCID record is amazing. Shipping always seems quick with Kings Road Merch. So far, I have no complaints. I am a returning customer, and will continue to be. See ya next time. Thank you!”

Kings Road Merch 5 star review on 4th July 2023

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Posted 1 year ago

“Everything's great. Order from them all the time.”

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Posted 1 year ago

“Kings Road Merch provides some of the best selections of album variants online. They offer a pretty good variety of merchandise for the collector. One of my favorite places to order records and merch from!”

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Posted 1 year ago

“Kings road merch provides high quality and fast shipping merch! Always gonna recommend them”

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Posted 1 year ago

“Love the T shirts.”

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Posted 1 year ago

“Terrible merch and terrible customer service”

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Posted 1 year ago

Hello, I'm sorry you were unhappy with your order. I'm not seeing any emails to our customer service from you in our system so if you attempted to contact us we either did not receive your message or it was sent as anonymous. If there was anything wrong with the pair of socks or the Milo action figure in this order, please email us at support@kingsroadmerch.com and we'll be happy to take care of any problems you had with your order. Thank you.

Posted 1 year ago

Kings Road Merch is rated 4.1 based on 1,632 reviews