“Wish I had read these reviews before purchasing. The colors and prints are wonderful and the idea of leakproof undies for light bladder leaks is brilliant. But the fit is terrible, the material stretches out after a few washes and the panties don’t stay where they should, becoming a major wedgie. I complained about the seams coming apart and the customer service rep claimed they’d never heard of this before.”
“Placed a Black Friday order because an item I wanted was on sale. Ordered some other full priced items to get free shipping. On sale item was oversold and didn’t end up getting it.”
“I could have had a wonderful experience if ANYONE had answered the telephone. I don't understand having a customer service phone number if there isn't enough manpower to monitor the phones. I made 22 phone calls, and left multiple messages to no avail. I had an issue with monies entered into my final checkout page that was not credited to the final purchase amount. I needed to speak to someone to remedy the situation but the only "person" I was able to listen to was the robotic voice that kept saying how "knix would love to help...and how a "knixpert" would be with me shortly. UGH!!”
“The bra clasp hooks are so compressed that they could not be engaged on the loop side of the clasp. It took a trial and error attempt at bending the hooks out so they could fully clip into the loops and then several attempts to compress them so that the not only fit into the loops but they snapped in place so theybwould not just slip out.. any effort to tey the clasp before shipment would have made this defect obvious but no o e bothered to check. Leaving me to be the service engineer on your product. Very very disappointing to have to modify the engineering just to try it on.”
“So, I fell for the hype, and bought a bunch of panties, loved them, then fell for the sales, and bought more $$$$! I only wear them for minor sweat protection, not period leaks, and they do their job for that. HOWEVER, after several months of washing and wearing these, they have stretched out SO MUCH, I can barely wear them. They fall down and roll up inside my pants, and ride up my crack whenever I move around. They flap in the breeze on my coolie. Not a good look for a middle aged woman constantly picking undies out of her butt. I had been wearing cotton and Lycra underwear before this fiasco, and they always held their shape extremely well. I guess I’m out $300 in expensive useless underwear. The idea is great, but they should have done long term studies on these and realized their fabric blend sucks for a very high priced panty.”
“While they are decent from a leakproof standpoint, they stretch out very easily and mine fell apart too. When I contacted customer service they basically blamed the way I washed and dried them but come on, make a better product…my other underwear aren’t unraveling. For the price point I expect better…from a customer service standpoint and product reliability. They thought they were being nice offering me 15% off but replacing them would have been better.”
“ordered 2 pair of the thong lined panties: not for period but for light bladder leakage - they are ok - they do not protect as I thought they would.
I ordered a bra in 34 D (I am 4'11" and weigh 105 - not a bigger sized woman by any sense of the word) I usually wear a 34 D or DD (if bra runs small) - I could not get this bra hooked - it is so small and my boobs muffined over like crazy. I returned it and ordered a 34DD - still small around chest but the cups of the bra are gigantic and under my arms the bra came up to the middle of my arm pit - HORRIBLE DESIGN, HORRIBLE FIT. So I went to return this bra and ordered a pullover sports bra. I was advised to not return the 2nd bra (it will go to the homeless shelter though they will probably throw it away). The pullover sports bra? - SO TIGHT TO PULL ON BUT YET GAPES AROUND THE RIB CAGE AREA: HORRIBLE FIT AGAIN. EVEN THOUGH I PAID THE DIFFERENCE - THIS WHOLE ORDEAL SHOULD HAVE BEEN AT A $0.00 CHARGE!!! Sports bra is also trash: Yes, I kept trying - (slapping my forehead). I WOULD LIKE A REFUND but am sure knix is laughing about that!!
A WASTE OF TIME, A WAST OF MONEY. Will not buy from this company again - NEVER AGAIN.”
“Have not bought anything from this company, but……after this many horribly negative reviews never will. These items are very expensive and the reviews - especially the ones involving a) quality and b) customer service tell me everything I need to know about buying any of their products, i.e., don’t.”
“I got a blood bluster after using the underwear. Stop wearing them for awhile and then a month later tried wearing them again and got another blood blister”
“Please see the response of the CEO. Is this a company you would support? They’ve made a mistake when creating a coupon which led to a price error, but the way the management has handled this situation is beyond poor.
Dear KNIXPR100 Code user,
I’m the President and Founder of Knix. As you may have expected, the KNIXPR100 code that you used was fraudulently posted on various channels for use by the general public without our company’s consent. Shortly, you will be receiving a notification that your order using the KNIXPR100 Code has been canceled and the shipping amount you paid will be fully refunded. While you certainly can’t blame someone for trying (who doesn’t love free stuff!), if you see something like this again (for any business), before using a code that you know or suspect is fraudulent, please consider letting the business know. If it’s fraudulent they will likely send you a thank you and you can feel good about doing the right thing.
I am grateful to our caring customers who brought this to our attention. If you do happen to receive your order, please consider paying it forward and do something nice for someone in need.
Joanna”
“I’ve always wanted to try these and purchased them on a sleepless night spending whim. BIGGEST MISTAKE EVER! I bought 4 pairs and wore it in my first night (I’m super light on day 1). It leaked by 4am. To give a better understanding, I normally wear an Always pad level 1-2 on day one and only change to be sanitary not because its soaked. I had to get up in the middle of the night to shower and change my underwear AND put on a pad. I wanted almost $150 on this purchase. DO NOT BUY!”
“I’ve bought 4 pairs of leakproof underwear and they do roll down and sag. I found myself reaching into my waistband to pull up my underwear! They are pretty expensive too.”
“I bought 5 underwears to help me save on pantiliners. I am 53 and experience a few leaks every now and then. Once i leaked more than normal and it didn’t help. The leak just went thru and was kinda moist on the outside. This is not helpful at all. I don’t feel comfortable having that leak and smelling that all day. I felt unclean and i definitely went back to using pantiliners. What a waste of money!”
“I ordered 3 pair of different styles. Two pair were a total failure. Small leak went straight thru. Third pair was somewhat better but as effective as advertised. I would not recommend these panties.”
“I ordered a bra for my mother, which was too small, so I got online to exchange it. I was pleasantly surprised when I learned that I did not have to return the item. How wonderful to be able to give a new bra to someone else. what a great marketing idea and a great company.”
