“After reading reviews elsewhere, I thought I'd give them a try. I spent a lot of money on just 3 pair of underwear. I purchased medium size, I am a size 12. At first , they fit nicely. I spent all day ( I work in a busy hospital on my feet) pulling up these underwear that could not spent 5 minutes in place. It was humiliating to walk around tending to patients knowing my underwear were halfway down my legs 90% of the day. What a waste of my hard earned money. I'm burning the rest.”
“Stretched out about two sizes within 2-3 months. Hung so low feels like baby Huey. Called for an exchange. Basically said sorry re order and here’s your 15 perfect off discount on your $140 underwear. So baggy now can not wear them. Would not re order.”
“Ordered 2 sizes. Tried on the 1 I thought would fit; it fit; I loved it and kept it. Tried to return 1 that didn't fit (NOT tried on, tags NOT removed). RETURNS at Knix sent me on an endless LOOP disallowing return (return --> exchange --> return --> exchange --> return --> exchange, etc.) Experienced shopper who returns < 2% of items: THIS IS A SCAM COMPANY. GOOD PRODUCTS, BAD SERVICE. DO NOT BUY FROM HERE.”
“Individual items were packaged individually even when they were sold as a set. Will never buy again just for that reason-over packaging!
Panties are flimsy for the price. Bra doesn’t have much side support. I am only a C cup. Can’t imagine if you are larger how little support there would be.”
“Did anyone else find that these are simply the most uncomfortable underwear ever? Even in the right size they dig in and are a constant presence that I don’t want to be aware of all day.”
“I bought three pair the first time they did not fit so they sent me three more of a different size to loose in the legs I still wore them but they’re not any good I had them on for like three hours I had a few leaks but I had the super leak proof it started to smell Bad even the Jeans smell terrible not gonna wear them anymore if I have a problem I’ll put a pad on”
“Bad bra. The cup size was ok. The strap around my mid section was tight. I then ordered a longer size strap keeping cup size the same & received a bra even smaller. Knix didn’t want both bras back. I wonder why??? I did get my refund back. Threw both bra’s away.”
“It would be a zero if I could. Leak proof underwear terrible. My crotch smells like pot ! It’s so bad , even after a shower, 2 hours later, pot fest. Holds all heat and doesn’t breathe. Disgusting! I threw them all out !”
“No matter what size I tried on in store nothing fit . Much too tight and uncomfortable. Great customer service in store. Very knowledgable staff and helpful.”
“Panties are Not sized properly, purchased regular size and they were way too small. Material does not breathe and crotch is not aligned for a human . The individual pads do not stay in place”
“I also had my bra literally fall apart in the wash. It does appear to be glued together. When I contacted customer service and they offered me 15% off my next purchase with no other effort to remediate. It seems clear that this is a regular problem they encounter with their product. I wish I had read reviews sooner. I will not be purchasing another bra from knix.”
“I purchases two bralettes. One was lace and very itchy. It'd manageable though, so I'll deal with it. The other bra was a ribbed bralette. It was very difficult to snap in the back. I suffer from arthritis, is it possible to have more frony closer bras? I prefer wearing v neck tee shirts, but need the right bra to wear under the shirts. Otherwise, the bras are very comfortable and I would recommend to others.”
“I ordered 2 different sized bras. 1st one was way to small. A new one was sent and neither one of them fit at all. They seemed very odd to me! Fought for my refund but got it. Customer service is good but product is poor”
“Really expensive, poor quality products. Every item I bought came apart within a year. It's essentially sheets of cloth glued together. Bras are poorly shaped and my boobs always fall out of them from the bottom. My boyfriend says they look like grandma bras.”
“i’ve fallen again for your misleading description of 2 bras I bought which I am returning. I DON’T NEED padded bras and your description of these 2 bras lead me to believe these were not padded. NOW I have to go through the whole return process.
KNIX, you need to emphasize that you only offer padded bras!!!!”
“Do not fall for this!! Sizing based on the website is misleading. I am 38DD. Based on the website I was instructed to order size 7. This did not come close to fitting. Then I was advised I ordered from "the vault", so no exchange or refund was applicable. I spent $80 on something I can never wear.”
“Read the return policy carefully. If it's on any sale you can't return and it may be difficult to get size right on 1st order as charts are off. I'm stuck with a large order I've never worn or only store credit.”
“The newest underwear I bought from Knix has a tan coloured liner, previous orders have had black liners. The new underwear DOES NOT prevent leaks, it immediately soaks through liner and outer layer, no matter how small the leak. What a waste of my hard earned money.”
“Avoid, avoid, avoid!
There is nothing there that you can't find for less money and better quality!
I ordered about $250 worth of items from Knix before Thanksgiving. I had not ordered from them in years because their old stuff was great and lasted a long time for me.
The new stuff has sizing ALL OVER THE PLACE. I normally accept this as part of doing business but Knix would not allow a return. What? What company on this planet doesn't accept a return when their own sizing doesn't match up to their website? Apparently Knix. I didn't even try on more than two items, and I definitely did not wash or alter anything in any way.
For reference, I am a size 12/14.
These jerks were so incredibly rude to me when I went through the process of trying to return their stuff. Fat shaming, even. It was the worst experience I have ever had with a company.
Absolutely avoid.”
