Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.85

4.9 Rating 1,602 Reviews

96 %

of reviewers recommend Knots.ph

4.9

Based on 1,602 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 5th February 2025

Knots.ph 5 star review on 30th November 2024

Anonymous

328

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive and great customer service”

Helpful Report

Posted 2 years ago

“Rating Knots 5 stars. Thanks for the quality provided -the tulips and it's as is with what's in your product photos. Also the personalized touch on the message. thanks again!:)”

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Posted 2 years ago

“Delivery schedule - on time Delivery service - quick and smooth - they outsource it from Lalamove so I was informed before it was delivered and when it arrived Product a) The flowers I bought itself was really great. How it looked in the photos was exactly how it arrived. Loved the arrangement and the quality of the flowers! b) The packaging was unsatisfactory though. The flowers and chocolate I bought were put in a brown paper bag with special papers inside (I assume for wrapping/filling). Because it was delivered through Lalamove/motorcycle), the flower (which was in a mason jar filled with water)- the one i chose to buy, moved around a lot in the paper bag and the water spilled over the brown paper bag. Hence, the brown paper bag and everything inside was drenched in water and destroyed the paper bag. - I already gave this as feedback to the one from their team who coordinated with me via Viber. - Told them that it was not a big deal because the flowers were intact - which is really what's important - Sayang lang! I had to find something to put it in because I wasn't gonna give the flowers and chocolate as is. Haha!”

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Posted 2 years ago

Hi Marco, Thank you for the honest and detailed feedback. We again apologize for the mishap with your order. We should've secured the arrangement properly as we are using temporary packaging at the moment. Rest assured, this won't happen again as we are waiting for our packaging to arrive. Thank you for your kind understanding, our CS team will contact you with an e-voucher. Thank you and have a great day.

Posted 2 years ago

“After I submitted my review for my order yesterday, the owner and staff immediately took action to make up for what happened. I am sincerely pleased and truly appreciated the effort of everyone from Knots. Thank you so much to the great customer service team and for the quick resolution and turnaround of events. You guys are amazing! Keep it up! More power to you!”

Helpful Report

Posted 2 years ago

Hi Marlee, Thank you for raising this feedback to us, our team will contact you with regards to this. Again, apologies for this, we hope you can give us a chance to make things right. Thank you and have a great day ahead. - Kathrina

Posted 2 years ago

“Entire transaction was smooth and hassle-free. I really like the email updates of my booking and the sales team even sent an image of the bouquet before it was delivered (though I would have appreciated it more if the updates were sent via SMS, especially once the flowers were being delivered). According to the recipient, the flowers looked and smelled lovely. It was also such an affordable price for great service.”

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Posted 2 years ago

“5 stars - Expectations met! The flower arrangement, speedy transaction, timeliness of delivery. SUPERB!”

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Posted 2 years ago

“Definitely 5 stars! Knots was able to impressively deliver on our request given the short notice on our order. The flowers are beautiful and we felt pleased to give them to our friend as a birthday present. She loved the bouquet as well. :)”

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Posted 2 years ago

“Good service and quality of flowers”

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Posted 2 years ago

“We ordered a day before and we were accommodated. Free delivery and I was called to confirm delivery. Such a pretty bouquet.”

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Posted 2 years ago

“This is my second time to order and my experience was always good. They always deliver on time and flowers are always beautiful. Thank you for your services.”

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Posted 2 years ago

“Flowers are great...but next time dont forget to send the note card as well. Missing some details of surprise and experience.”

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Posted 2 years ago

Hello Sir Leo, We will check with the courier who delivered the item as we checked before dispatch, there was a card attached because the gold stick was placed with the gift card. Will get back to you asap once we have coordinated with the courier. Thank you and have a good day. - Kathrina

Posted 2 years ago

“arrived late :(”

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Posted 2 years ago

Hello Sir, Thank you for your feedback, upon checking your order and with our Logistics team, it was scheduled to be delivered between 9am - 2pm. We saw also that you requested it to be delivered by 1130, but as per your conversation with our CS team, we cannot guarantee the delivery at the specified time as we also have other deliveries in the morning, but tried our best and got it delivered by 1145am. Again apologies if we didn't manage to deliver it on time requested. Thank you and have a good day ahead. - Kathrina

Posted 2 years ago

“It was easy to order and the flowers were delivered on time. Thank you.”

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Posted 2 years ago

“Convenient way of shopping for gifts. I appreciate the updates every step of the way.”

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Posted 2 years ago

“This has been my 3rd purchase from Knots. Their flower arrangement are beautiful, and the delivery is timely.”

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Posted 2 years ago

“Ordering from overseas can be overwhelming! Knots website and flowering ordering process made it so much easier. They even reached out to me before to ensure the correct flowers were sent. And quick delivery too! Thank you for the wonderful service!”

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Posted 2 years ago

“This was great service! So happy with what I got!”

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Posted 2 years ago

“Happy with my purchase. Delivered right on the allocated time specified. Fresh flowers and arranged beautifully.”

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Posted 2 years ago

“It was a seamless transaction.”

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Posted 2 years ago

“Everything was as advertised, better even, and delivery was on time. Great products and service”

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Posted 2 years ago

Knots.ph is rated 4.9 based on 1,602 reviews