“Accidentally bought an xs size when adding things to my cart. I wish the site did not default to xs every time. Other sites ask what your size is and then only show you that until you change it. Can I return underwear? Probably not. It was not an option in any packing slip or email confirmation I received. Now I wasted 12 dollars on something too small for me.”
“I won’t be coming back. Which is too bad, I was excited and love the product. “Shop” over-rode my address with a default, when it forced me to order through that site… I didn’t notice it was a friends’ old address. I asked to have the address changed. Was told, although I sent it within 10 mins of the order time, that it had shipped and they would try to get it returned by the courier. I got this shipping notification 2 days later, so it hadn’t been picked up yet. I also called the courier and the courier never received a request to return the package. So I’m out money for extremely poor customer service. I understand it was my error but I also understand no one cared to assist the customer.”
“I love the new modal boxers! They are so much more comfortable than the plain cotton ones. They stay in place, don't ride up, they keep me cool. And the designs are great too!”
“I love the designs, the quality, how long they last without fraying, getting holey. I love the fabric and how breathable they are. I love the pricing, it's way more affordable than in store. I just all around love Knotty Knickers”
“They reactivated a subscription that was inactive almost a year after it was canceled so I wasn’t able to afford the ones I actually had an active subscription for. Got my package and tossed 2/3 I got because I DIDN’T WANT THONGS. I have been dealing with them since 2020 and I am so disappointed that no one in this bs company wants to take any responsibility for what they did…”
“I have been with you guys for 3 years this months one pair has to be my favourite the boy shorts were cute too
Just a tiny disappointment that I did not get my normal Halloween pairs like I have in the past”
“I ADORE Knotty! They make really great quality panties that fit folks like me. The cotton gusset in every pair is big enough to keep everything in (I'm a trans girl), and the quality is honestly unmatched. I don't understand how they're able to make them so affordable with all that in mind.”
“I absolutely love this company the quality of the panties are amazing the sizing is on point and I look forward it them coming every month it's a mystery and who doesn't love mystery”
