Knotty Tie Co. Reviews

Name: Knotty Tie Co.
Address: 926 W 10th Avenue, ,, 926 W 10th Avenue, ,, Denver
Rating: 4.69

4.7 Rating 2,273 Reviews

93 %

of reviewers recommend Knotty Tie Co.

4.7

Based on 2,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Knotty Tie Co.:

As a social enterprise since our start, we're passionate about creating meaningful employment opportunities for skilled resettled refugees. Their professional skills, combined with our advanced printing and production technology, results in the highest quality products possible in an environmentally responsible way.

Visit Website

Phone:

(303) 954-9470

Email:

team@knottytie.com

Location:

926 W 10th Avenue, ,,
926 W 10th Avenue, ,
Denver
80204

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Knotty Tie Co. 5 star review on 8th November 2024

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They turned out exactly I had imagined! I’m so excited to use them in my wedding. The quality is great! It was the perfect way in join the wedding colors with my fiancé’s hobby!”

Knotty Tie Co. 5 star review on 7th December 2022

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Posted 2 years ago

“Great quality product.”

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Posted 2 years ago

“The quality is good, the pictures don’t do justice. We ordered ties for the fathers and they’re WAY lighter then the pictures show.”

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Posted 2 years ago

Hi Joshua, Thanks for your feedback. We are sorry to hear the colors did not meet your expectations. Colors can actually look very different from the screen to how colors actually print. This is why we encourage the purchase of our complimentary ColorMatch chart prior to ordering so you can verify the colors in person. If you have any other questions or feedback about your order you can email us team@knottytie.com. We would be happy to help you further. Thanks, The Knotty Tie Team

Posted 2 years ago

“Paying $10 for shipping a tie is ridiculous. Also the tie was shipped in 3 boxes.... its a tie, you need one box or an envelope. Only reason I got the tie was because of a friends wedding.”

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Posted 2 years ago

Hi Nathan, Thanks for your feedback. We appreciate your opinion and are always looking to improve. We do charge shipping at cost and offer ties in kraft gift boxes for easy gifting. We will continue to iterate on packaging options as we grow. Thanks again for your order and hope your friend's wedding was amazing! Best, The Knotty Tie Team

Posted 2 years ago

“The ties for our wedding party where a hit!”

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Posted 2 years ago

“I am very satisfied with The Knotty Tie Co.'s customer service. The pocket square that I purchased was very nice. Thank you so much:)”

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Posted 2 years ago

“My fiancé and I had so much fun customizing ties for him and his groomsmen! So many patterns and shades to choose from, that the possibilities are endless. The shipping & duty (I ordered from Canada) was more than I would have liked to have paid, but what I received was definitely of quality.”

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Posted 2 years ago

“We didn't receive our package.”

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Posted 2 years ago

Hi Lorena, Sorry if there was any confusion here. It looks like your order was out for delivery when you posted this feedback a few hours ago and has since been delivered according to your tracking information. Please let us know if you have any additional feedback or questions by emailing us directly at team@knottytie.com. Thanks and hope you enjoy your purchase! Best, The Knotty Tie Team

Posted 2 years ago

“I love the quality of these pocket squares so much! The patterns are amazing too!”

Knotty Tie Co. 5 star review on 13th November 2022

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Posted 2 years ago

“Beautiful tie and quality material!”

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Posted 2 years ago

“We got the color match chart and was able to pick the perfect color to match our bridesmaid dresses.”

Knotty Tie Co. 5 star review on 10th November 2022

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Posted 2 years ago

“I was so excited when I found out about this company and their products. However, buyer beware they have horrendously slow shipping from their online store. They charged my credit card and held my items for 15 days before it was even shipped (I paid the shipping cost). What a coincidence that after I contacted them asking about the latency of the order, it was then shipped the next day. I will add that my purchase was a stock item from their online catalog, nothing was special ordered. Needless to say I won’t be doing business with them in the future.”

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Posted 2 years ago

Hi Robert, Thanks for your feedback. We are sorry if there was any misunderstanding here. We are a made-to-order tie business in Denver, Colorado and print, cut and sew all items to order as part of our social mission. This is noted on each product page, but we are sorry if there was any confusion that these products are in-stock and ready to ship. The 15 day production time is standard in order to create your order from scratch, but we do offer expedites at checkout if you needed the order faster. We hope this helps clear things up and hope you enjoy your sustainably made bow ties for years to come. Best, The Knotty Tie Team

Posted 2 years ago

“The pocket square was excellent, but the tie was not quite the color it was made out to be online. It was still a nice tie, I just can’t use it for the occasion I bought it for.”

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Posted 2 years ago

Hi Brent, Thanks for your review. We appreciate your honest feedback and are sorry the color of the tie will not work for this occasion. Colors can look different from screen to screen, which is why we offer our ColorMatch Chart for in-person color confirmation prior to ordering. We hope you can enjoy the tie in the future for other occasions and we are available via email for questions or additional feedback at team@knottytie.com. Best, The Knotty Tie Team

Posted 2 years ago

“I called prior order placed and then after receiving order. I was told one thing and then another. VERY DISSAPOINTED!”

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Posted 2 years ago

Hi Brenda, Thanks for your feedback. We are sorry to hear your experience was disappointing. If you would like to provide more information on the issue you experienced, please respond to the email we have sent you on October 21st. Best, The Knotty Tie Team

Posted 2 years ago

“Excellent, beautiful Ties.”

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Posted 2 years ago

“We’ve done several rounds of seasonally-inspired face masks with Knotty Tie. They’ve all been a great hit with our staff and customers. Their design and production teams are always helpful and timely. Highest recommendation!!”

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Posted 2 years ago

“My order has not arrived so I can’t review the product.”

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Posted 2 years ago

“I had to get a tie to match my dress for our daughters wedding. I found the perfect one here.”

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Posted 2 years ago

“Great experience and special thank you to Daniela. Without her and Knotty Tie I would not have had a tie to match my wife’s dress for my son’s wedding”

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Posted 2 years ago

“What a wonderful product by an even better company. My wedding party way BLOWN AWAY by the colors, customizations, design options, and everything in between that Knotty Tie does to make sure they look good and feel good on the big day. Everyone was able to find a tie that fit their personality and they all had GREAT feedback on being able to pick it out themselves.”

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Posted 2 years ago

Knotty Tie Co. is rated 4.7 based on 2,273 reviews