KOODING Reviews

Name: KOODING
Address: 14511 Franklin Ave., STE 230, Tustin, California
Rating: 4.27

4.3 Rating 975 Reviews

82 %

of reviewers recommend KOODING

Company Reviews

Metrics

Info

4.3

Based on 975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These adjustable masks are so comfortable. My ears don’t hurt with long periods of wearing them. My order was shipped quickly. I recommend this site to anyone!”

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Posted 4 years ago

“Great products and even greater customer service. Thank you!”

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Posted 4 years ago

“Love the masks! Great patterns and really soft material. Super comfy and breathable. Fit well and nice to have the adjustable straps.”

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Posted 4 years ago

“Great Products and fast shipping.”

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Posted 4 years ago

“I have been purchasing items with Kooding for awhile. I have never had an issue. They are very quick in sending my order and refunded when an item is out of stock. Thank you!”

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Posted 4 years ago

“Masks got here in really good time, considering we’re in a pandemic. Love it.”

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Posted 4 years ago

“All items were shipped very quickly and arrived just a few days after my order was placed. I understand the people with bad experiences when something goes wrong completely in these times. And I personally was very unsecure whether I should take the risk. But I got completely satisfied with my order! No scam, no fraud whatsoever. Thank you, Kooding!”

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Posted 4 years ago

“I have had a wonderful experience with Kooding and I intend to continue to order from Kooding in the future. Everything has arrived on time and in perfect condition. I have zero complaints or concerns.”

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Posted 4 years ago

“Really good selection of clothes. The quality of the website is pretty high. Definitely check them out!”

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Posted 4 years ago

“I read the reviews before purchase from this website and was a bit cautious. But I had a very good experience with this company. Package was delivered 2 days earlier than expect. The customer service was very helpful, responded within 24 hours and I was very pleased with the clothes that I received”

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Posted 4 years ago

“I ordered a number of items from this website, but the most expencive one (a jacket) was out of stock. I contacted them through email and got an answer saying I would get a refund for the jacket. I replied to the email several weeks later explaining that I had not got any money back from them, and have not heard from them since. Now I am really frustrated because it was a lot of money, and it is NOT okay to just ghost me like that. It has been MONTHS! Also, since I am a student I really need to get that refund as soon as possible...”

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Posted 4 years ago

“Kooding carries really stylish clothing that you can't find anywhere else. I 've bought from them several times and they were all as expected. Even though they do not provide phone customer service, they do provide email support which was always pleasant experience and responsive.”

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Posted 4 years ago

“Items were shipped promptly and good quality.”

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Posted 4 years ago

“Products (#CA335205) arrived faster than expected despite the current environment. Very good products, will surely order again from this website”

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Posted 4 years ago

“AVOID THIS SCAM WEBSITE AT ALL COSTS! they take your money and GHOST you. PLEASE LEARN FROM MY EXPERIENCE AND AVOID THIS SCAM WEBSITE AT ALL COSTS. Order items two months ago (I live in Japan so I was expecting fast delivery) but I did not receive any update. I even tried to cancel all my items but I got NO NEWS from them either. I've spend 200$ and i won't give up until I got my refund but do not make the same mistake as me. i will leave bad and honest review on every site and even on social media to warn everyone. Seems like this is the only way to get their attention and get your refund. I suggest everyone that has been scam to do the same thing and leave bad reviews as much as you can.”

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Posted 4 years ago

“Good quality!”

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Posted 4 years ago

“Ordered a double coat in the “charcoal” color. There was also an option for “dark gray” which was advertised on the website to be the darker of the two, resembling actual charcoal. I desired the light gray looking product, therefore selected “charcoal” as advertised. I expected to receive the lighter gray product. However, when the product arrived, it was in the darker gray color that resembled charcoal. Very disappointed about the misleading information. See pictures attached. Other than that issue, coat arrived very quickly and fits well.”

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Posted 4 years ago

“They are selling masks claiming they protect the wearer from coronavirus when they don't allow the wearer to actually breathe through the mask. The air is pulled in from around the sides, leaving the wearer completely vulnerable to whatever is in the air. Kooding's response when asked about it was this, "We are sorry to hear that you did not like the products. However, breathing around the side is normal in cotton masks with minimum air flow through the front and it does in fact protect from the virus. If you are looking for high level of protection we are soon launching KN95 masks which will allow better protection." The mask they're selling doesn't work and when you complain, they won't let you return it and instead try to sell you something else. I regret not doing more research on this company before giving them my money.”

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Posted 4 years ago

“Can't believe how fast the shipping was! Everything was perfectly packaged. I'm so happy I found Kooding and have recommended it to friends and family.”

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Posted 4 years ago

“Love the masks. Fast delivery. Thank you!”

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Posted 4 years ago

KOODING is rated 4.3 based on 975 reviews