Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 2.98

3.0 Rating 644 Reviews

49 %

of reviewers recommend Kwik-Fit

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3.0

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

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“I’ve been using Kwik Fit Surbiton for many years for my MOT (10-year-old car) Reception is a welcoming area and always, in my experience, attended by someone very pleasant and efficient. The inspection bays are always busy and the same staff seem to have been working there for years, so something must be working well. Generally, they are very good at timekeeping and if they say come back in an hour then the work will have been done. Very happy with the service I receive and I shall continue to use them as is necessary to have my car service and MOT. Easy to book MOT online and they offer a discounted price”

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Posted 1 year ago

“Extremely unprofessional and verbally abusive. Kwikfit Leamington Spa. Have to report them.”

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Posted 1 year ago

“The guys at Lexington Spa depot, Gordon,Adam,Dan and Aaron were extremely helpful to myself and my wife putting themselves out to get us back on the road after a traumatic day of getting a puncture on the road especially as we had to get to Southampton the day after for a flight to Jersey. We can’t thank them all enough for doing a great job and helping us out in the situation. Thanks Guys”

Helpful Report

Posted 1 year ago

“took car in for a tyre puncture, cost £27.00 on inspection of said tyre, the nail i could see was in the tread , no where near the rim,, kwik fit mechanic said needs a new tyre , cost £130 took it to another tyre garage £10, fixed puncture. happy man. what is kwik fit policy don’t fix puncture when we can flog a new tyre instead”

Helpful Report

Posted 1 year ago

“Recently took a punctured tyre into Kwikfit Deal, the repaired it and charged me £30...After a day the tyre lost pressure, i took it back to be repaired properly! It was a small nail in the tread. They rang me and said the repair had been badly done and i would need a new tyre saying they would discount it as it was their fault. offered £30 off £211 tyre..Obviously this wasn't a discount as they were only refunding the poor repair..The tyre was then 179 I checked on two local garages and the price was £164....Never again!”

Helpful Report

Posted 1 year ago

“Darren the manager and his team went above and beyond to fit a new tyre on my car whilst I was visiting the area to attend a funeral. Thank you so much for your help.”

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Posted 1 year ago

“Went into Kwik-Fit today(Wednesday) and the earliest they could check my tyres and exhaust was the following Monday.....what amazing service....!!!!!!!! Will not go there again”

Helpful Report

Posted 1 year ago

“Sydenham kwik-fit I had an awful experience here today, I’ll just add I am a woman! I went in and explained that I needed 2 front tires fitted to my car as that’s what my mot requirements were. I dropped the car off and explained everything to the man behind the desk! They phoned me 30 minutes after leaving my car and they insisted I needed 3 tires done! Went back to show them my mot certificate saying I need 2 tires as soon a I walked in they were very persistent and arrogant by insisting I needed 3 done! (them being men don’t bother me it’s the attitude and intimidation) 2 other men then approached me and insisted yet again I needed 3 tires and they are changing me for it! My experience was very intimating by 3 men telling me I needed 3 tires not 2! I think of your a woman avoid this place at all cost because they think we don’t know what we’re talking about! They just want the sales and the commission”

Helpful Report

Posted 1 year ago

“Today's visit to KWIK-FIT at Roseburn Edinburgh was first class. Super-efficient, polite and very helpful. I needed 2 new Pirelli tyres for my Jag ----and was pushed for time. A speedy service from JORDAN and FRASER--a big thanks. I always get my tyres there and that wont change. B.Reeves.”

Helpful Report

Posted 1 year ago

“I left my car (2011) to do MOT but received a call that didnt pass (usually dont pass) :) and cost of repairing will be £720 (changing all break pads and disks). I replied I do it myself. When collecting Ive asked if I only change the pads will it pass , they said no I need to change pads and disks. My mechanic charged me £180 for pads and front disks all BOSCH (back disks are in good condition) + 120 labour. I had 10 days to repair for free retest. Unfortunately I had to pay extra because of blah, blah. Cost of blah, blah is unpredictable. After all Ive saved £440 This is Bushey Kwikfit”

Helpful Report

Posted 1 year ago

“During the last seven days, while driving a brand new Fiesta car collected 6 weeks ago, there have been two occasions when I have needed to turn to KwikFit in Malmesbury to replace, firstly, the near side front tyre followed 6 days later by its offside partner because both had suffered “pothole blowouts”. I cannot praise Sean and the KwikFit team enough, they pulled out all the stops, diagnosed the problems, swiftly acquired replacement tyres and had me back on the road in next to know time. Sean is courteous, friendly and efficient and manages a team that follow his lead. I would not hesitate to recommend KwikFit Malmesbury to all motorists in trouble!”

Helpful Report

Posted 1 year ago

“***AVOID AT ALL COSTS *** Wembly branch Had rear brakes and discs changed , unusual noises since then while driving , went back after a week and told me the new brakes were rusty and they cleaned it ! Another week noises got louder so went back and they said it’s a 50% change they can fix that and refused to check the car again. Manager was on a holiday so couldn’t speak to anyone else. Very unprofessional team , lack basics of human communication, lack basic knowledge and common sense . They drove my car for 30 mins on the second visit without my consent and changed my car settings. I thought it’s a respectful business but it’s far from that. My advice to avoid and either go to a specialist garage or just your main dealership.”

Helpful Report

Posted 1 year ago

“Just want to say what a fantastic level of service we received from the 2 guys at blackpool dickson Road on sun we had a puncture on the sea front . Went there service and manners were impressive many thanks lads”

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Posted 1 year ago

“Barnes Hill service was first class”

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Posted 1 year ago

“Kwikfit Salford were amazing especially Shakil. Helpful, friendly, efficient, quick and the work came with a guarantee. My brakes needed repairs and I booked in on Sunday night for the next day which was Bank Holiday Monday and was all done and dusted by 11 am. Well done .”

Helpful Report

Posted 1 year ago

“Booked for a service that is offered on website. Booked appointment, was told that they did not do this work- no attempt to check, no interest in even having a look at car. Absolute rubbish waste of time”

Helpful Report

Posted 1 year ago

“Please do not go for repair your car here. They will take your car for some hour and make damage your tools. Or they will take your new iteam of car and old one replace. I just told them make handbreak tight. But ashford kent kwikfit took my car for one hour. And then they call me your car car cost is 750£. I said no. And then i took my car they make damage my car more.”

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Posted 1 year ago

“Fantastic service from Joe at Scarborough Kwickfit.”

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Posted 1 year ago

“My 83 year old mum had a flat she went in at 11 o'clock they said they was to buzzy to help her”

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Posted 1 year ago

“Needed new exhaust. Called KF Tonbridge about 8.45 and it was sorted by lunchtime. Efficient and pleasant to deal with. They did offer other things but I can say 'no'. Would use them again.”

Helpful Report

Posted 1 year ago

Kwik-Fit is rated 3.0 based on 644 reviews