Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 2.98

3.0 Rating 644 Reviews

49 %

of reviewers recommend Kwik-Fit

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3.0

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, friendly guys Kenny and Matthew in Kirkintilloch. Fixed a slow puncture just before closing time, gave me good piece of mind as pressure kept going low.”

Helpful Report

Posted 4 months ago

“A funny thing happened to me at Kwik Fit recently. I took my car in for an MOT on June 12, 2025, and it failed due to a worn tyre and a rod end ball joint dust cover. They quoted me around £500 for the necessary repairs, which I paid. They changed three tyres, including the nearside rear tyre, and then retested the MOT. Here's where it gets interesting: despite supposedly changing the nearside rear tyre, they added an advisory note about a nail in that very same tyre! Now I'm left scratching my head, wondering if they actually did the work or if I'm just out £500 for nothing. I have all the evidence and the invoice to back this up. It looks like they didn’t do my first MOT properly and failed it just to make money on repairs. On the retest, they seem to have just copied and pasted without properly checking it. This whole experience has left me questioning their competence and honesty. I would advise others to be cautious and maybe think twice before using Kwik Fit for their MOT and repair needs.”

Helpful Report

Posted 4 months ago

“I took my car to Kwikfit Newcastle-under-Lyme for a puncture and this was fixed for me free of charge 😊 Thank you!”

Helpful Report

Posted 4 months ago

“Fantastic service beginning to end at the Golders Green branch. Mahsun Unek and his team are excellent. Mahsun is unfailingly professional, honest, courteous and efficient and gets the best out of his staff. This is why we never go anywhere else. Many thanks.”

Helpful Report

Posted 4 months ago

“I was on a training course yesterday, in Reigate leaving, I had a flat tyre, it had a nail in it, Courtney was my first contact, when I got to Kwik-Fit, she was friendly, helpful and reassuring. Thank you so much Courtney for your support, really appreciated”

Helpful Report

Posted 4 months ago

“Alim and Jan were wonderful dealing with my MOT. I have been going to Kwikfit in Holloway, London for years and always get the same considerate and expert service. Everyone working there seems happy. Obviously due to Alim’s excellent direction and attitude. Highly recommended .”

Helpful Report

Posted 4 months ago

“Kwik-Fit Perth road Dundee 🌟 Well done Harry and team.. fabulous 5 star customer care in an emergency visit. 🌟🌟🌟🌟 would give more if possible. Thank you very much.”

Helpful Report

Posted 4 months ago

“I would like to offer a big 5 star thumbs up to kwikfit manager Ian Sexton for taking the time and trouble to replace my headlight bulb despite about to close up shop. The bulb had literally blown on my way home from work and I popped into kwikfit simply hoping to arrange to have it fixed as soon as there was a free appointment space. Ian asked me to pop the car in there and then and replaced the bulb for me! I didn’t have my card on me but he just asked me to offer a review and that would be fine. You don’t get service like this very often these days…..a big shout out to a genuinely nice guy. Thanks Ian! Gary Radley”

Helpful Report

Posted 4 months ago

“Great full services,MOT on my Mitsubishi outlander and a fantastic customer service”

Helpful Report

Posted 5 months ago

“Do not use Kwikfit. Took my car for Mot, it fail on ball joint rubber cover. Was quoted £200 for part & repair. After a week of waiting for them to get the rubber covering. Ordered one myself, it cost £8 including postage. Took my car to another two garages and there is nothing wrong with it, went straight through the Mot. I have used Kwikfit in the past. But never again. They are a rip off garage. Do Not Use...”

Helpful Report

Posted 5 months ago

“Car was in kwik fit bridge st paisley this morning for two tyres, I told the staff member I was heading to Newcastle later today and he said he would give me a complimentary fluids check to make sure everything was OK. I thought this was a really nice touch by the guy and much appreciated, he also got the job done quickly so I could be on my way. Please pass on my thanks to your staff in Paisley.”

Helpful Report

Posted 5 months ago

“The service was efficient and an all round decent experience. I’ve been going to the Leven garage for years and they have never let me down. They, (especially Graham McL) are genuine men who wants to help with advice and Graham McL is one of the reasons I keep going back. We’re all mostly in a credit crunch but the finance package they offer through bumper has helped me out a lot. Happy, friendly and decent staff are a rare commodity nowadays but you get that from KwikFit Leven centre. They always offer to check my tyres for me as I’m disabled and find that difficult to do for myself. Sure… I’ve got an old car and it’s now costing money to repair but that’s not Kwikfits fault. I champion this garage. Well done and thank you KwikFit Leven. See you at MOT time 😊.”

Helpful Report

Posted 5 months ago

“Phil and his helpers from Epsom Kwik Fit sorted out my punctured tyre quickly and with great efficiency. The team are also very polite and helpful. A breath of fresh air. Thank you so much for your trouble.”

Helpful Report

Posted 5 months ago

“Kwikfit Motherwell are simply outstanding. Louise and J helped me out when I had a problem in an unfamiliar town. They were brilliant from the tele call to getting to the service centre for a fast, polite and professional repair. Well done guys and thank you very much. These guys deserve a bit of recognition and perhaps a reward from Kwikfit.”

Helpful Report

Posted 5 months ago

“Saughton Rd branch fitted me in very quickly, took car in & found faulty valve. Polite, thorough & excellent service.”

Helpful Report

Posted 5 months ago

“I had to dispose pf two wheels with tyres that the recycling centre in Forfar refused to take. Kwik-Fit took the wheels and tyres for free.”

Helpful Report

Posted 5 months ago

“Another great review incoming for Craig and his team. After previous excellent service with puncture repairs we brought another vehicle in with two tyres losing air. Left there 1/2 hour, call back, they'd found a metal drill bit in one tyre needing to be replaced and another tyre with puncture. FAST EFFECTIVE. They're replacing/repairing tyres as needed today. Update as I write - They've already fitted new tyre, all done in an hour or so. Came with emailed thorough analysis at all four corners with photo's inc' the offending tool bit stuck in tyre. New Yoko' rubber fitted, good brand. Job -trouble shooting 4x tyres, fitment of new tyre, repair and advisories, done in 'Kwik-Fit fast TIME; all at a good price too. Happy customer again.”

Helpful Report

Posted 5 months ago

“Excellent service, tyre would not go up. Put new valve in and checked tyre for me.”

Helpful Report

Posted 5 months ago

“Aberdeen branch monthooley did an undercarriage inspection on ramp as I had a rattle after driving through mud and water during storm. Rectified and fixed with no charge. Was impossible to do without a ramp. Many many thanks for settling my mind as was worried something horrible had been ripped off. Awsome.”

Helpful Report

Posted 6 months ago

“We bought a new tyre from a Kwik-Fit depot in September 2023. On May Bank Holiday (2024) the tyre went frlat when we were more than 100 miles from home. We visited the nearest Kwik-Fit depot. The staff were extremely helpful and set about removing the space saver wheel and fitting a new tyre to replace the one that was flat. They informed me that the reason it lost pressure was that if had been damaged during fitting. Not only did they replace it (they did charge me for the new tyre), but they wrapped up the old tyre and strapped it into the back seat, telling me to take it back to the depot that originally fitted it. The following morning, I took the tyre to the original depot. The manager immediately agreed that the tyre must have been damaged during fitting and immediately refunded the cost of the replacement tyre in cash, with no quibbles. I cannot praise the staff at both depots too highly. I will certainly continue to use Kwick-Fit, as I have done for many years. In the past I have tried other tyre companies, but always returned to Kwick-Fit because of their quality of service.”

Helpful Report

Posted 6 months ago

Kwik-Fit is rated 3.0 based on 644 reviews