“Hard for me to write a review. I have loved my purchases; however this last purchase I ordered a size 8 ring but received a size 3. I expected better from Kylar. Theirs is not info for a return or an exchange. I would love it if I could wear it!”
“Contacted customer service about exchanging the bracelets and was never answered. There should be a chat button so someone can help you immediately. I ended up returning the item and reordering. It should have been able to be exchanged. But with no one to help that was impossible. LIVE CHAT not available.”
“Customer Service is AMAZING ❤️❤️❤️
I have bought several products and love them all ! Recently had an issue and when I contacted customer service they were wonderful only asked me to send pictures and then notified me they would replace .
I definitely will be a return customer. Thanks so much”
“I truly love my bracelets and wear them EVERY DAY! I purchased a set of three in gold and another set in silver. Then I purchased a single bracelet with larger beads to jazz up my arm! THEN, my granddaughter had a 19th birthday so, of course I had to get her a set as well. She loves hers as much as I love mine. Thank you, Kyler, for a sweet product at a very reasonable price, that's durable, easy to wear and fashionable❣️”
“I Originally bought the three Stack, and the following week I Purchased 2 / 4mm. Bracelets. All are 6.5 in and fit my wrist perfectly, not tight and able to move them. I do take them off at night. The next morning, I was putting them back on and one bracelet exploded, beads all
over!!! I did not stretch them at all. Needless to say, I am very disappointed.”
“My sister gifted me with 3 of your gold ball bracelets last year. I love them so much…I just purchased the bracelets for her for Christmas!
She’ll be thrilled!”
“I had the best customer service experience with your business. To receive a personal thank you and a quick response when I had a concern was above and beyond for me. I really appreciate it. I receive a lot of compliments on my beaded bracelets and I let them know where to find them.
Thanks again so much, Dawn”
“I initially purchased a total of six items, but soon after, I requested that one item be removed from my order. Although the order was adjusted to five items as requested, I have yet to receive a refund for the item that was removed.
I have sent multiple follow-up emails requesting the refund, but responses have been slow and have not resolved the issue. Now, even after receiving the remaining five items, I still have not been refunded for the item that was canceled.
Due to the lack of timely responses, I decided to return all received items and have disputed the entire charge with my credit card company to ensure the issue is addressed.”
