“I ordered 3 gold color bracelets a few months ago, noticed some of the balls on two bracelets were turning a dark color. I contacted Kyler Mack they asked for pictures, I sent them and all three bracelets were replaced. Very good customer service!! I’ll be buying more as gifts soon!!”
“I have sent you two emails into. I am not happy with this purchase.. However, I have been extremely happy with previous purchases on gold. The silver is not what I was hoping for. I would really like to be able to return them and get a credit with you so I can purchase more of the gold bracelets if someone could please reach out to me.
Kmay6980@gmail.com
Mary Kris May”
“I love my gold bracelet & necklace! I wash dishes all the time & the bracelets get wet and no tarnishing. I love them so much I got a necklace! I bought a pearl bracelet for my son’s girlfriend for her birthday!”
“Ordered a Size 7 and its huge on every finger :(
Last time i ordered a 9 for my fat fingers and it was tight. Sizing is off unfortunately won’t be buying again.”
“I want to thank Kyler Mack for their superior customer satisfaction. I have ordered several gold bracelets and love wearing and layering them. When one broke, I emailed and by the next morning I had received an apology and they very promptly replaced the bracelet. I will order more from them in the future.”
“Thank you kylar Mac I am in love with these, I had to exchange 6.5 for 7.5 bracelets and they are beyond beautiful !! I have showered, worked with them on and still look new !! If you all are just thinking about it JUST DO IT 😊 At 69 years old they look excellent on me, this is a great company they are earning their name, I got excellent service, when I had to exchange sizes Will be buying more !!! Love these 🥰”
“Had a sizing issue with my order…
Want to exchange for different size and have to go through returning and re- ordering. A bit inconvenient, but ok, I’ll do that. And paying additional shipping is annoying, but ok, I’ll play nice.
I start return process for my original purchase and pricing is not correct vs. what I paid. Emailed company to help with this issue- no response.
So I am still waiting for assistance with this issue.
If I don’t receive it, I will dispute the charge with my credit card company. Would rather resolve it and just get my amount paid returned to me. Hope this gets someone’s attention at this company that can resolve this simple problem. Order # 77099”
“So far so good, beautiful bracelet and the easiest way to put them on as to just slip them on nothing could be better. That’s my favorite part probably.”
“So far so good! The jewelry is pretty and durable. I wear some of my items all the time and haven’t had issues with turning; however it’s only been 1 month. I think the purchase was well made.”
“The bracelets are beautiful. They are very comfortable to wear. I have 5 that I wear together and I’ve received many compliments on how pretty they are. Delivery look only a few days. I also needed to make a return when I ordered the wrong size and that was also quick and easy.”
“I've been eyeballing these bracelets for a while now. Seeing them on my aunt, and even asked a stranger about hers! That is how I found them on Shopify! I love all the different options they carry, and I was pleased with the service I was provided. Looking forward to purchasing more for myself and friends!”
