“Quality of items received was poor. Also be 100% sure of sizing, they don’t do exchanges only returns with a restocking fee. Returning my entire order.”
“These bracelets are beautiful. I bought 3 the first time and went back for a second set plus 2 of the ones made with pearls. If they come out with different ones I would most likely buy those as well.
Kathy”
“This was my second order from Kyler Mac. My wife usually handles purchases, but this was a surprise for my wife.
I had expectations that it would take a couple of weeks to receive the item since I had not wanted to pay for any increased shipping rate.
I was immediately notified electronically of my order acceptance, and confirm. I think it was the next day I was notified, the order was placed in the mail.
Under tracking update that they provided an email indicating it was out for delivery. It showed up the same day as I receive that note.
The process was very simple for me to handle and exceeded my expectations with regard to being kept up-to-date on the status of the order. I was totally surprised about how quickly , the process was completed.
I was totally happy from start to finish with this process.”
“Bracelets are just "ok". Now that I have received them - I think they're a bit overpriced. My small gold beaded 2mm beaded bracelets don't sit flat on my wrist - they have a buckled appearance as if there's something wrong with the elastic they're strung on. Beads don't sit in a straight line on the (2) 2mm beaded bracelets.”
“I think I was given the wrong order. My invoice/ receipt is correct but that’s not what was enclosed. Ordered 3/7.5 4mm and 1/6.5 4mm. I received only three bracelets, 2/6.5 2mm and 1/6.5 4mm. Please send me info to correct this. Thanks”
“I purchased the silver bundle for my daughter and she loves the gift. I am going to purchase a bundle for myself. They are really nice to accent my many other bracelets.”
“Terrible customer service! Did not receive my entire order that I paid for and there is no phone number to call customer service and no return email.”
“Received my bracelets and I love them. I haven’t taken them off since I got them! They are so delicate and they look great with my other jewelry! Will be ordering more for myself and as presents!”