“After waiting for 4 weeks I received the order and one of the Shirt top lengths is 38 inches(which is for small size) but as per the style and product description, it was supposed to be a long shirt and supposed to be at least 42 inches for large size. Due to shorter length pants and shirt style doesn't match at all. I ordered for Eid and now I don't have the extra budget to buy another one as I already spent around $160 Canadian on this dress plus around $55 on Duty/service charges/taxes. I emailed customer service at LAAM as well as dropped a WhatApps message and in return they offer me 5% for the shorter length. This company thinks that they can send any product and offer a charity amount to keep the unwearable product.
I purchased from this site multiple times and in the past, I didn't have any issues but this time they disappointed me, and I don't think I will use them for future purchases if they don't take accountability for their mistakes.
MislNaina - Luxury Pret
I am hoping that they will come up with a better solution.”
“They did a really good job with everything they sent. They are always busy so customer service is although not immediate, they do take their time and make sure that they respond to you ASAP. The entire team is lovely and I live in the USA so finding desi clothes is hard enough and the LAAM team makes everything so much easier.”
“Really bad customer service with assurances given that my order will be shipped within the month yet at the one month mark they tell me it wont be shipped for another week or more !!! My event at this point is only 1 week away. Really disappointed in Laam and its team”
“I’m very satisfied with my purchases. The only thing I want to discuss about the sleeves lining. How can I mention about the sleeves lining at the time of order. Otherwise last purchases exceed my expectations. Thanks for reaching me out.”
“My experience with laam has been extremely valuable, it was worth it and value for money and swift delivery, recieved in 2 days, i ordered from brand name “ Safari club “ they have very reasonable prices.”
“Very good service. I ordered first time amd was worried about it like will it arrive or no but all went well my delivery came on time. Very good customer service.”
“This is my fourth purchase from LAAM. I’m always satisfied with the product quality and the articles are according to the seller’s description. My little girl is flaunting the dresses happily ❤️”
