“I am particularly happy with Laam as I received my order of Elaan dress well before the expected dispatch time. The pieces were packed and delivered carefully. Bonus point was ppl who ordered the particularly dress from Elan had to wait for dupatta border as Elan forgot to pack it. Since I ordered from Laam I was saved the hassle to wait for the missing piece.”
“What a scam they are running. Always send a wrong item with a cheap quality. The picture and the item don’t match at all. The customer service is pathetic, they will always offer 10% for every mistake they make. Cheaper quality then a dollar store.”
“One dress that I ordered for my niece to give her as eidi is made totally different. It is missing all the embroidery that was on the model kid picture. I'm so disappointed.”
“I orderd a suit for my daughter and amazingly upon checking the status i found that my order is being retuned back for the reason that the delivery team was unable to contact me. Although I have not received any call from them. Any how I again ordered the dress and tha same epidode was repeated in the exact manner. When I contacted laam on their WhatsApp helpline, after answering the first basic question, the team is in deep sleep till now.”
“I have been ordering from Laam since two years or so and have always recieved the parcel in time and good shape. I will, however, particularly like to thank you for arranging a Baroque article lately for me as I couldn't find it anywhere. Customer care is excellent as well as I was always given proper response in time throughout the process. Thank you!”
“The product image shown is not the same as i received... I want to return that one piece. After launching my complaint I didn't get any response from your team.”
“Very bad experience. My daughter ordered an article for Eid. The payment was done even the shipment charges but now there team is misbehaving and not responding properly!!”
“Very bad customer service. Total disappointment. Laam didn't reply to email or via WhatsApp. The date on the item is available to deliver before Eid. After the purchase, the delivery date on the invoice is in May. I am very disappointed, and the charge will be deputed.”
“I have placed an order and it's almost been a month now. No response on call or via customer service email address. Seems this is a new money-making business for Laam.pk”
“I was just suppose to place my 1st order today but as per my habit, before any online purchase one should must go through the reviews.
There's lots of complains in reviews but nobody even try to reply them that's how they have the customer service????????”
“I ordered a dress and they send me totally wrong dress colours are extremely different from each others they are not even matching.. I have waited so long for this dress but when I received it was completely mess…still I am complaining but no one is even care about that ..I want my money back”
