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Ladbrokes Reviews

4.3 Rating 2,110 Reviews
85 %
of reviewers recommend Ladbrokes
4.3
Based on 2,110 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
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0800 731 6191

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Ladbrokes 1 star review on 29th March 2024
Suleyman Yilmaz
Ladbrokes 1 star review on 7th August 2023
Ramona
Ladbrokes 1 star review on 6th November 2022
Christopher
Ladbrokes 1 star review on 6th November 2022
Christopher
Ladbrokes 1 star review on 14th October 2022
Baz
Ladbrokes 1 star review on 14th October 2022
Baz
Anonymous
Anonymous  // 01/01/2019
I was served by Joe from VIP today. I wanted a little goodwill gesture bonus as there haven't been any promotions available on the games I like so i feel that i'm missing out a bit. joe was restricted in what he could offer me, which was only a disappointing 10 spins at minimum stake. However, I was impressed with his patience and helpfulness. He dealt politely with me and did his best to meet my request. The bonus is generally just a little extra thing I was trying to achieve, and still feel under-rewarded in regards to my slots wagering, but it in no way reflects the prompt and helpful service I receive from Ladbrokes. Joe has been a good example of this consist willingness to help. big thumbs up Joe ;-)
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Posted 8 years ago
by giving me a free bet and showing that my custom is valued
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Posted 8 years ago
Arien was nice
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Posted 8 years ago
There are good and bad things and it's good when ya win and bad when ya lose a bit like life and Ladbrokes is a great experience
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Posted 8 years ago
The VIP advisor understood what I was saying and I was happy with outcome tks x
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Posted 8 years ago
polite and helpful
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Posted 8 years ago
because while i was waiting i was shown a promotion that was going on with slots and i was not long waiting
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Posted 8 years ago
Delighted
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Posted 8 years ago
Alles bestens. Sehr guter und schneller Support.
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Posted 8 years ago
German schon martin
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Posted 8 years ago
Quick answers and help, also friendly reception
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Posted 8 years ago
Helped me out Deeply
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Posted 8 years ago
i messed up with conditions of a bonus, and live chat kindly sorted it out for me
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Posted 8 years ago
Very good service
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Posted 8 years ago
i got free golden chips for depositing by a nice vip agent allana
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Posted 8 years ago
enjoy ladbrokes every day :)
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Posted 8 years ago
AllanA from VIP , Top operative, helpful, funny, considerate and informative, deserves a pay rise or promotion. Best service I've had online ever.
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Posted 8 years ago
Lately it ,well has made me feel as if I am getting treated like a person and not just another number ,,Alana who I was on v.i.p live chat to before was fast,friendly and efficient at what I asked ,and even though I couldn't weave my magic and get a few free spins out of her,,she was very friendly (b@@@@d lol....overall magnificent,,what more can I say,,,,,oh just post it haha.
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Posted 8 years ago
Jason from VIP was polite, efficient and demonstrated a great knowledge of the site and what my issue maybe. He kept me updated throughout the process and made it a pleasant experience using the Live Chat service. When he had exhausted every avenue within he remit he advised on the next action (emailing my correspondence for evidence) with clarity and waited until I had sent it to ensure i was happy and swiftly asked if there was anything else he could help me with. Because of this i feel happy to use the Live Chat service again and confident that the staff will go above and beyond to help me with any query. He is a fantastic customer service representative and an asset to the Ladbrokes site. A* customer service! Please thank him again for me!
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Posted 8 years ago
I had great fun in casino and max from VIP chat was very helpful
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Posted 8 years ago
Ladbrokes is rated 4.3 based on 2,110 reviews