Lakeland Reviews

4.3 Rating 117 Reviews

81 %

of reviewers recommend Lakeland

Company Reviews

Questions

Metrics

4.3

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Lakeland deliver? Does Lakeland deliver on time?

Customer Service

How can I contact Lakeland? How quickly does Lakeland resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Lakeland.

Phone:

441539440567

Email:

james.stringer@lakeland.co.uk

How quickly does Lakeland resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 82% of reviewers feedback is Lakeland resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

71.43%

Industry Average

“ This was so easy to do and the service was superb, I was kept informed every step of the way until I received my parcel which was packed really well. ”

- Anonymous

“ I have been a customer for over ten years and have been happy with the quality of my purchases. However, what pushed me to write this review is their amazing customer service. I have only ever had two causes for complaint and each time was dealt with sympathetically and to my satisfaction. If only all retailers had the same level of customer service. ”

- Anonymous

“ Lakeland are a brilliant company with fab products. Everything is great quality and the customer service is brilliant. ”

- Sheela Harper

Lakeland Reviews

Customer Service - Good