Lakeside Collection Reviews

Name: Lakeside Collection
Rating: 1.44

1.4 Rating 407 Reviews

10 %

of reviewers recommend Lakeside Collection

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Metrics

1.4

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Lakeside Collection 1 star review on 14th December 2022

Anonymous

Lakeside Collection 5 star review on 18th September 2022

Anonymous

Lakeside Collection 2 star review on 6th September 2022

Anonymous

Lakeside Collection 2 star review on 31st July 2022

Tanya Dufresne Fierro

Lakeside Collection 1 star review on 8th February 2022

Zack

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my order. I called Lakeside and waited 50 minutes on hold. When the clerk answered it took another 25 minutes to resolve the issue. They were going to resend the order. They emailed me a form which I signed, then immediately faxed back. It's been 2 weeks and I still haven't received the order. I have since waited on hold again for an hour but was unable to continue to hold. Essentially, I have no way to get in touch with them. Lakeside could greatly improve if they had a customer service email as a way to contact them. I love their products and have been a customer for many years but after losing $105, I will not ever order from them again.”

Helpful Report

Posted 6 years ago

“I ordered 2 items at the same time from Lakeside. One item, THE WORLD'S SMAEST VACUUM IS ONE OF THE BEST PURCHASES AT A VERY FAIR PRICE. HOWEVER, THE OTHER ITEM WAS LOW PRICED BUT ONE OF THE WORST ITEMS I HAVE. EVER PURCHASED ON LINE. It was called THE COLOR CHANGING ALARM CLOCK. It was very small ( which I wanted) but I never was able to make it work correctly....it didn't help that THE WRITING THAT SHOWS WHERE TO PUsH FOR IT TO DO IT'S FUNCTIONS WERE ALL WRTITTEN IN THE SAME WHITE COLOR AS THE FACE OF THE ITEM THEY WERE ON! It was nearly impossible to read the functions you were supposed to perform and when they did perform you really couldn't control the functions. My biggest disappointment is the Lakeside that I loved now has very pricy shipping. I waited for weeks hoping for free shipping at least on BLACK FRIDAY BUT I COULDN'T GET FREE SHIPPING UNTIL I SPENT $75 DOLLARS. I HAVE WAITED, BUT THE SHIPPING COST FOR THE RADIO FLASHLIGHT I REALLY WANT IS ALMOST HALF THE $19.98 THE SMALL ITEM COSTS............TOO MUCH!”

Helpful Report

Posted 6 years ago

“Although I placed an order back in October and I received and paid for this order in October, I noticed an exact charge on my November credit card statement under the Charge "RECURRING". I understand this company as a habit of doing this. I strongly suggest this is a foreign (possibly Chinese) owned facility/site pulling all the underhanded tricks they get away with back home. There are so many springing up on the internet. Another is Collection Etc that sells products but ships Junk and avoids all communications . BEWARE-BEWARE-BEWARE”

Helpful Report

Posted 6 years ago

“i am able to get all the items i need for christmas...presents, decorations, bows, gift wrap...etc...”

Helpful Report

Posted 6 years ago

“I’m obsessed with lakeside collection. I’ve ordered plenty of Christmas decor from them and absolutely love all of it. Their prices are very fair and items are nice quality. Yes some things seem a little pricey but I’m shocked at how low prices most items are.”

Helpful Report

Posted 6 years ago

“"I call them to cancel an order placed on 02-07-18 " as it still was not shipped They are liars, the customer service is rude, and just to shut me up they gave me a shipping tracking number also it is still not shipped. I was offered two different option to return the item and one was for me to eat the shipping cost of $7.99. So I asked to just cancel it cause I could not used it anymore as the date had passed for which i needed it. What a nonsense. To only hear they cannot do that. I mean just stop with the nonsense. I will not order from this company again worst company to deal with ever any other company will handling anything before the shipment goes out. Best buy is to go with another company and leave Lakeside Collection alone cause you will have a headache in the end. I mean just stop with the nonsense. I will not order from this company again worst company to deal with ever any other company will handling anything before the shipment goes out. Best buy is to go with another company and leave Lakeside Collection alone cause you will have a headache in the end." By the way it still has not shipped, was just given a tracking number to shut me up”

Helpful Report

Posted 6 years ago

“They sent three small objects that could fit in an envelope in a giant 3' by 2' by 2' box (so that they could make money off the shipping) and charged shipping separately for all 3 items (even though they were mailed together), shipping that ended up costing more than the items themselves. Then when we tried to return an item (that fits in an envelope and was shipped in a box), that cost 9 dollars and had a ridiculous 5 dollar shipping charge added on to it, they told us they cant refund it, and they'd have to charge us the fee for return shipping - 8 dollars. Why is their return shipping more expensive than their sent shipping? Again, another way to make money off of you. May I recommend Amazon instead? They're much more reliable.”

Helpful Report

Posted 7 years ago

“They have a great selection of a wide variety of things. Although I'd guess at least a third of their products fall under the "Sports Team" and "Religious" categories, neither of which I have any interest in, there is still enough classy and fun products to make going through their catalog and browsing their site to be enjoyable. Their prices are surprising low for decent quality items (I've been happy with everything from small furniture to curtains). You absolutely must wait for free or at least $5 shipping though, otherwise it's not worth it.”

Helpful Report

Posted 7 years ago

“The ease of ordering, the quality of the products and the response time of shipping”

Helpful Report

Posted 7 years ago

Lakeside Collection is rated 1.4 based on 407 reviews