Lakeside Collection Reviews

Name: Lakeside Collection
Rating: 1.44

1.4 Rating 402 Reviews

9 %

of reviewers recommend Lakeside Collection

Company Reviews

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Metrics

1.4

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Lakeside Collection 1 star review on 14th December 2022

Anonymous

Lakeside Collection 5 star review on 18th September 2022

Anonymous

Lakeside Collection 2 star review on 6th September 2022

Anonymous

Lakeside Collection 2 star review on 31st July 2022

Tanya Dufresne Fierro

Lakeside Collection 1 star review on 8th February 2022

Zack

Anonymous

Anonymous // 01/01/2019

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“I have been ordering from Lakeside for years and never had an issue. I have had to wait longer than normal on some things but I usually recieve my order in a timely manner. I ordered about a month ago and had free shipping and I'm placing another order in a few days. I've ordered black out panels, curtains, sheets, toys, house decor, outside lights and decor, sports signs and pictures. I've probably ordered from all dept. I was pretty shocked reading all the reviews seeing as I've never had mth charges or unexplained charges.”

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Posted 4 years ago

“Bad experience? The worst of all ever! No money, no shipping, no answer on my 10! E-mails! This is a poor, bad organized and arrogant company! I have ordered a simple decompression ball for 15$ on 27th march, but no shipping, no money and no answer on my questions. Trans.code: 0MA22216U0711000Y 26,99 $”

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Posted 4 years ago

“I haven’t had any experience yet. I was going to place an order but read the reviews and not sure now if I want to take a chance. Daughters birthday and she picked out few things.”

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Posted 4 years ago

“I am a very careful shopper. I did not knowingly sign up for their so-called membership. Very deceptive company. Don't order from them if you don't want to pay a few months for some random membership.”

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Posted 4 years ago

“"Hassle free return " dont get fooled with thinking itll be as easy as amazon or another better company. This company makes you pay for your shipping to return any items. Gave me product I didnt order and wont exchange for the correct item. First and last time I'll be using this company.”

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Posted 4 years ago

“I took over the finances after my husband died. A charge to this company appeared on our charge card and I paid it for three months. I finally phoned and asked what their company was about. The representative on the phone was a flim flam artist and kept giving me vague answers. I continued to question him and he finally agreed to cancel my "membership" in this. I will certainly watch my credit card statement to make sure I don't pay this again. I never did find a catalogue of items to purchase.”

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Posted 4 years ago

“This is awesome people just sign up for memberships and they get charged so dont sign up if you dont want to get charged and read before you type. Were is peoples logic at?”

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Posted 4 years ago

“I too have been billed 14.95 every month after having made one purchase.”

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Posted 4 years ago

“Ordered product and then found out I was being billed 14.95 per month for something I never knew I signed up for or used. I paid 6 months. Very deceptive and I should have read reviews before I ordered. Looks like they have been doing this for along time to numerous people based on reviews. Fighting to get a refund. Never order from them again. BBB ratings do not include these reviews. A rating a joke. I better get a refund.”

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Posted 4 years ago

“I do not have an account nor Sign up for Lakeside Perks!!! I read and I would never sign up and I better get a Full refund.”

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Posted 4 years ago

“Most of the reviews on here from people who don't pay attention when they check out. They're very clear about the $14.95 program after you check out and what you need to do to keep it or cancel it. It's very simple, read people! You can claim $10 back on your purchase by agreeing to the 7 day trial. If you don't want to keep it (which I didn't) you simply log in to your account and click CANCEL. Oh my God, that's was sooooo hard. It's cancels literally immediately without taking to anyone and I still get my $10 rebate. Can't sit there and get all mad and buty hurt over a charge when it's you that aren't paying attention. Be smarter people.”

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Posted 4 years ago

“Great prices, easy website, fast shipping, pretty variety of products!”

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Posted 4 years ago

“I should have read the reviews before purchasing anything on Lakeside. I ordered rugs many weeks ago and they still have not arrived. I could not reach anyone until I gave them a negative review on their website, which they did not post. Now they reached out to say they do not know when the rugs will ship. I think they want to collapse their own business.”

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Posted 4 years ago

“Okay, never really paid much attention to my account REALLY SHOULD 😤 my fault there, but while one day looking at my account I seen I got charge twice of $14.95 once in December & this past week in January and mind you I made my first and LAST purchase in November 25. Sad lakeside Collection have nice things and affordable. Unless you wanna worry about and sneaking $14.95 charge monthly charge after you bought everything, then by all means. But if your like me either stay alert 🚨 on your account or don’t buy nothing from them at all.”

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Posted 4 years ago

“Unauthorized charges!! It's bad business to enroll customers into a "perks" program unknowingly. Besides that, who is really going to join a perks program and pay $15 monthly for lakeside items. Really?”

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Posted 4 years ago

“I was so upset! I kept on seeing this charge for $14.95 from Lakeside and I only purchased from them once but they kept charging my credit card! Very sneaky!!!! PLEEASE PLEASE check your credit card for on going charges! This company is very dishonest and really ripping consumers off, do not give them your business!!! They gave me my credit back for 3 months of charges but I had to catch then first.”

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Posted 4 years ago

“This company is awful. Started charging me the 14.95 like these other people every month without my knowledge or consent. This is a horrible way to do business and I cannot believe this is how they treat their customers.”

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Posted 4 years ago

“I was a nervous wreck after reading these reviews after I placed an order with Lakeside! I ordered several things and am very pleased with my order. Everything is great and the order came very quickly! I will buy from them again!! Thanks Lakeside!”

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Posted 4 years ago

“Just like a lot of the people on here.. I was charged 1495 as well without consenting to anything and only ordering from them once The strange thing was when I called them and asked about it she didn’t take my name number nothing and said she will cancel it. So obviously they had all my information just from my phone number. If I would not have caught this I would’ve been charged 1495 every single month. So my suggestion would be to leave this company alone!!!”

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Posted 4 years ago

“Lakeside messed up an order, which I was initially unhappy about. But when I called them to fix the problem, they went above and beyond my expectations. I realize as a catalog shopper that orders do sometimes get messed up, especially around the holidays, but the fact that a company goes the extra mile to fix their mistake, and make sure I'm happy really means something to me, and is what builds customer loyalty for me. Thank you, Lakeside”

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Posted 4 years ago

Lakeside Collection is rated 1.4 based on 402 reviews