Lakeside Collection Reviews

Name: Lakeside Collection
Rating: 1.44

1.4 Rating 402 Reviews

9 %

of reviewers recommend Lakeside Collection

Company Reviews

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Metrics

1.4

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Lakeside Collection 1 star review on 14th December 2022

Anonymous

Lakeside Collection 5 star review on 18th September 2022

Anonymous

Lakeside Collection 2 star review on 6th September 2022

Anonymous

Lakeside Collection 2 star review on 31st July 2022

Tanya Dufresne Fierro

Lakeside Collection 1 star review on 8th February 2022

Zack

Anonymous

Anonymous // 01/01/2019

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“This company is the most unethical company I have ever had anything to do with. They advertise full refunds but refuse to do so once they get their product back. Don’t bother calling customer service because no one speaks English. Don’t waste your time or money on this fraudulent enterprise!!”

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Posted 4 years ago

“I've only had one issue with a product years ago....never had a problem since. And never had an issue with customer service. What I DO have an issue with is that there is ZERO diversity in the color of dolls that are offered. I've asked for two years in a row about considering offering additional dolls. I've gotten canned, lame, unconcerned responses. I like the products they offer otherwise, but I cannot support a company that is so out of touch with so much of the population of the world. I'm Caucasian and find this lack of diversity an issue....not sure why a company that size doesn't find it an issue as well.”

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Posted 4 years ago

“I made an order for 2 red white and blue stars and 2 weeks goes by and it says it was delivered when i called they said it was returned back and they would send me a new ones out... so two weeks goes by and i never recieved them so i called again and now they are out of stock... i asked to talk to there boss because no one can call me never a phone call but they decide to just send me a partial refund so i have to call again to get my money... nothing but problems i wish i didnt waist my time”

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Posted 4 years ago

“Reading all the reviews on getting charged 14.95 for membership without asking for it. When I placed order in December the asked me if I was interested and explained what it was . I love it! You registered your claim number and send pictures of receipts of stores you shop at and get 5% back. Minimal I get back was $30 so take away the 1495 monthly membership fee I still make 15 bucks. I have gotten back as much as $100. Just going to Walmart, Aldi’s, Lowe’s, and bed bath and beyond. They have so many stores and grocery store. So worth the time to send .”

Lakeside Collection 5 star review on 17th June 2020

Helpful Report

Posted 4 years ago

“I've done hundreds of dollars of business with this company. My last orders were handled terribly. Told 4 different delivery dates and still hasn't been delivered. When I called customer service I was told by supervisor a 5th delivery date! Unfortunately since I mistakenly made two orders, when if ever I receive them I will return them immediately for a refund. If I don't get the refunds, I will stop payment with the bank and will NEVER do any business with this fraudulent company.”

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Posted 4 years ago

“The lakeside collections company is absolute horrible! The product I received was terrible. Charged my bank account numerous different times.”

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Posted 4 years ago

“Absolutely horrible to order from they are such a scam. Product I received was terrible.”

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Posted 4 years ago

“Don’t order from them. If you have to return it’s very difficult, they charge you a fee and the credit takes weeks. Really no need to order from them when up-to-date businesses carry the same thing. And their stuff is cheap looking”

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Posted 4 years ago

“They helped me order a second bed spread. I loved the Safari bed spread so much since it was so large and fit my king bed so nicely. The item was sold out but This company found one and emailed me. I highly recommend them.”

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Posted 4 years ago

“Horrible !!!! This is a scam They charged me for 14.95 a month for 9 mths I had no idea THIS is criminal!!!! They should be ashamed of themselves ....I'm calling the bbb and reporting them”

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Posted 4 years ago

“They bought some bad quality underwear for my daughter. And they keep charging $14.95 monthly. Not recommended! You will pay more for something cheap.”

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Posted 4 years ago

“I have never had any problems with Lakeside Collection. I ordered for years from ABC Distributing at work now it allows me to order the same items from home.”

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Posted 4 years ago

“I've had an account for years, with no problems. NOW they won't let me check on my order, even though I've signed in and have the order number. I have gotten downright lies regarding delivery times and dates. There phone number no longer works. Are they going out of business??? At least let us know.”

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Posted 4 years ago

“If I could I would give negative stars! They mailed a console table with missing pieces(hardware), 21/2 weeks later still missing my 11 items only to find out they took 2 items away due to their lack of inventory ins/outs. Had to call to find out the second time. Guess I’ll wait for the rest of my order due to you can’t cancel even though they haven’t shipped. Just irritated first time buyer, won’t use or recommend again.”

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Posted 4 years ago

“Watch out for reoccurring purchases on your account after a purchase. They automatically sign you up for "perks" and say you did. I never signed up for anything but $14.95 was charged to my account. I was met with rude customer service as well. Never buying from them again.”

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Posted 4 years ago

“You cannot get a hold of anyone via phone or email. I have been on hold for 30 minutes now. They blame the virus. Total b.s. Bad company. Will never do business with them again”

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Posted 4 years ago

“SCAM!!! DO NOT BUY ANYTHING. THEY CHARGED ME $14.95 for 6 months before I figured it out. It was charged as LSC Perks? I have no idea what that is! They said they would refund .....we will see! They have my card information. 😳😳😳”

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Posted 4 years ago

“they charged me and i never made any purchases.”

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Posted 4 years ago

“Buyer beware! I too made the mistake of making a purchase with this company and now I got a charge for $14.95 for their annual fee. That is ridiculous, I did NOT sign up for that. I called them and instructed them to not make the charge and take me off their mailing list. It’s disgusting to think Lakeside believes they can screw their customers to make a little extra profit.”

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Posted 4 years ago

“Disgusting company. They do not deserve 1 star. I made a purchase once around Christmas time. They then started to charge me $14.95 each month for nothing. I called to get the charges reversed. They reversed them and then refilled me the next month. I don’t know how they get away with this.”

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Posted 4 years ago

Lakeside Collection is rated 1.4 based on 402 reviews