Lakeside Collection Reviews

1.4 Rating 402 Reviews

9 %

of reviewers recommend Lakeside Collection

Company Reviews

Questions

Metrics

1.4

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Got a Question?

Ask a question regarding Lakeside Collection

What's your name?

What's your email adress?

Where is my Gnome Doormat that was ordered on April 24???? Order number .o24144632

Helpful Report

Asked by Anita Inglis (5 months ago)

I order items 3wks ago, haven't heard anything about the package, calls always drop! Where is my items?

Helpful Report

Asked by Sandra Daniels (1 year ago)

Why does this site keep crashing. I can only get so far and then it crashes !

Helpful Report

Asked by Sherry (2 years ago)

Hi, It says the delivery method is Postal Service, which I thought would be my delivery. However this information is inaccurate. FEDEX is delivering my products, if I would have known this I would not have ordered. FEDEX is unreliable and have delivered to me with an empty box and you could tell the box had been opened and resealed. The timing of FEDEX delivery has been 3 weeks to a month as well. They do not take responsibility for any of their deliveries. One more thing how can it be rated as on time delivery of 55%? My order is still sitting in FEDEX without a delivery time. Still pending. Where is this information coming from? Unlike the US Post office and UPS, FEDEX does not give times.

Helpful Report

Asked by TSB (2 years ago)

I placed a order and have not recieved all of it

Helpful Report

Asked by Elizabeth Thompson (2 years ago)

Hi, where's my order, I thinking is take too long and I'm wondering when or I will get it???? Is it possible to know when? I will appreciate very much. Thanks!!!

1 Helpful Report

Asked by CleidI Ullom (2 years ago)

how do I know if I recieved all my Items , I am missing my door sign

Helpful Report

Asked by Margaret L Hammond (2 years ago)

Will u stop taking money out of my account put it back now!! No one will reply to me about this issue.

Helpful Report

Asked by Faye Whaley (2 years ago)

Diane Sano l am trying so hard to order Paisley organizer for 999 and l just want one not two

Helpful Report

Asked by Diane Sano (2 years ago)

Where is my order

Helpful Report

Asked by Rebecca Salveggio (2 years ago)

I want to know why l can not order the Paisley organizer???

Helpful Report

Answered by Diane Sano (2 years ago)

Why is this company not helping the shoppers. No customer service.

Helpful Report

Asked by Lisa Smith (2 years ago)

I also ordered Christmas Bulbs that light up that you trim your Tree with, can you tell me when it will be shipped

Helpful Report

Asked by Rose Wagner (2 years ago)

I placed an order and 1 item came and the other didn’t could you tell me when I will receive it and how it will be delivered.

Helpful Report

Asked by Rosewagner (2 years ago)

I haven’t gotten my order and its been three wks. Very discouraged. Ive spend hundreds of dollars in the past on orders. Im done ordering from you

Helpful Report

Asked by Linda (3 years ago)

Requested catalog 4times still waiting. Not very reliable.

1 Helpful Report

Asked by None (3 years ago)

What is your refund policy?

Helpful Report

Asked by Connie (3 years ago)

ARE YOU SHOWING THAT I PAID ON MY ACCT OCT 2ND 2020???

Helpful Report

Asked by LINDA WALTERS (4 years ago)

its been over a month since you guys cashed my check i got the nine little lady bugs. now if you can send part of the order and a month later i havent gotten the rest. man up and let someone know and stop using covid we get deliverys all the time. at least send a refund and explain it,i called they said to see more online so now the question what is going on?

1 Helpful Report

Asked by Mae Roark (4 years ago)

Dear customer- Please contact us at (847) 444-3150. Our customer service representatives are ready to assist you Mon - Fri, 7:00 a.m. - 11:00 p.m. and Sat - Sun, 8:00 a.m. - 6:00 p.m. Central Time to handle any customer care issue you have.

Helpful Report

Answered by Customer Service (4 years ago)

The yellow account #box on my catalog is blank, but I see I am required to put my account # on the order form. What do I do?

Helpful Report

Asked by Madelaine Rambo (4 years ago)

Where are products made

Helpful Report

Asked by Jim (5 years ago)

Hi Jim- Our team travels at home and abroad to collect and bring you the world's best products.

Helpful Report

Answered by Customer Service (5 years ago)