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Lakeside Collection Reviews

1.4 Rating 402 Reviews
9 %
of reviewers recommend Lakeside Collection
1.4
Based on 402 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 32%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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How quickly does Lakeside Collection resolve customer queries?
(6 days ago)
Greater than 49% of reviewers feedback is Lakeside Collection resolves customer queries within an hour.
(6 days ago)
48.15%
Industry Average
I was able to find the same thing on Amazon which I ordered; 3 emails to Lakeside advising them to cancel the order (no acknowledgement other than auto response); 4 phone calls to them advising them to cancel ("customer service" advised that couldn't be done).
- Kathleen Burden
Today I tried their general Customer Service number which entertained me with recordings but no answer.
- Anonymous
Their customer service sucks so bad that there is no sale or no item cute enough to do business with a company that has exhibited this amount of failure and refuses to answer their phones let alone answer for their mistakes.
- Anonymous