“I was trying to purchase a laptop from Amazon and then found out that I can get it directly with LambdaTek for a cheaper price, at the end of the day Amazon doesn't hold stock, so is Ebay etc.. so i do not see why i should be paying extra.
I received the order and the Laptop is working fine.”
“Corsair MP600 PRO LPX M.2 4000 GB PCI Express 4.0 3D TLC NAND NVMe.
Was as expected. I bought it to use in my ps5, price was a tad expensive but worth it, the delivery was really quick.”
“Wide range of laptops and great prices. A friend of mine adviced me to shop from Lambdatek and I am really pleased that I took his word for it. đź‘Ťđź‘Ť”
“I am very pleased with Lambda-tek as not only did I receive my order in excellent condition, but the service was impeccable and the communication excellent. Thank you very much, I will definitely order again!”
“Awesome company - superb service. Few people offer what Lambdatek offers. Best pricing matched with personable, enthusiastically friendly and approachable customer service. In the age of Amazon, long may these people continue.”
“Very fast delivery, excellent packaging and wonderful costumer service. Will most definitely be shopping at this site again very soon. Keep up the good work. Order number LAMBDA1586848591”
“1, Go to website where it says “read more here” regarding Queen’s Award, click it. It says they can use “the Queen’s Award Emblem in advertising, marketing & on packaging for a period of five years as a symbol of their quality & success” They got it in April 2015, we now Oct 2022, it expired 2.5 years ago, still on every page & on a flag outside the office. Award website also say its expired & they not allowed to use it.
2, Go to about us page they say "outstanding feedback left on various independent review sites” “Don't take our word for it, have a look yourself" I did, they say google is 4.5 out 5, google say 2.5 out 5 & reviews in names of staff e.g Joseph Thomas review, same name as manager & it has a picture which looks like him, not accusing, just saying. They say reviewcenter 95% good, reviewcenter say since 2016 only 8 review, 7 ofg them bad, Amazon they say 95% good, Amazon say 3.2 from 5 & only 57% good in last year. Review io 2.6 from 5. Trustpilot they say 9.1 out 10 Trustpilot say 4.5 from 5 & that don’t match other sites review stats, Trustpilot has warning saying poss compromised & bias reviews, just saying!
3, In “about us” it says they have 50,000 items, here they 80.000 product lines, Queen Award page it says 100,000. About us & award pages say they resellers, therefore have no stock, they sell other company's stock. I have confirmed they are resellers & no stock, Queens award website rues excludes resellers from applying.
4, Go 2 Terms & Conditions via link bottom any page & see “Internet Archive Wayback Machine” (google it) its been archiving T&C’s since 2014, year B4 award!
T&C’s say u ae required 2 save a copy, its been set up so u & google can’t. Consumer Contract Relations Delivery of Key Info & Electronic Commerce Regulations say they must give T&C’s & other info e.g. info about returns & form u can use, In durable format after sale, AKA finalize deal. Email is fine. If they dont contract is illegal/unenforceable. U get a min 1 year + 14 day 2 return, @ LambdaTek cost, for full refund. Up to 6 years to make claim for full/part refund, wayback machine will help. LambdaTek have burden of proof information given, didn't give me any info & reviews here/elsewhere of people having problems with returns, when info & a return form must be provide so I assume they didn't get info either.
5, Can’t list every issue with T&C's, laws u need 2 look at are Consumer Contract Relations & Consumer Rights Act or phone the citizens advice, they will explain everything (I worked for them).
6 Complaint’s Policy found in T&C’s “images” section says “These terms of sale & the supply of the goods will be subject to English law & the English courts will have jurisdiction in respect of any dispute arising from the contract, save that consumers resident in Scotland”
Court Pre-Action Conduct Practice Directions rules controls what happens/when B4 court. E.G. Paragraph 3 “try to settle the issues without proceedings”, “consider a form of Alternative Dispute Resolution (ADR)”, “reduce the costs of resolving”. Complaints procedure violates all three, forces u into expensive, stressful, time consuming court action!
Paragraph 11 says “the parties may be required by the court to provide evidence that ADR has been considered. A party’s silence in response to an invitation to participate or a refusal to participate in ADR might be considered unreasonable by the court & could lead to the court ordering that party to pay additional court costs”. They ruled out ADR in 2014 (see archives), case law u can use for costs is Garritt-Critchley v Ronnan [2014].
Try anyway, courts expect it, only once, court expects no more. Send a letter of complaint via recorded post (not via email or phone). State issues & give evidence. State rules & expected outcome. Give reasonable time to reply, 14 days. Ask them to nominate ADR scheme if u not happy with reply. If they refuse to comply, as per 8 year old complaint policy, don’t waste more time, make a claim, tell courts why u had no choice, ask for costs win or lose.
C.A.B give advice help make claim & report to Trading Standards.
Note, Lambdatek, I can back up everything I say with independent evidence, screenshots etc & u know it. U cant flag reviews coz u don't them, if u don't like review like this, don’t give people reason to post them!”
“I will never forgive the owners of this company for what the did to me and the catalogue of very nasty problems they caused in my life, to try and force me to not only take full responsibility for their failings, failings that indisputable had nothing to do with me as proven in court, but also turn a massive profit at the same time as also proven in court, all at my expense again despite I had nothing to do with any of it.
To date all the problems they caused me remain unacknowledged, unexplained, unaddressed, all complaints to try and get the issues resolved for me have been ignored/blocked and remain ignored/blocked. I’ve been left going through counseling and its had a massive impact on my health which they know as it was proven in court with evidence from my doctor, yet they never even said sorry for what they did to me and are false reporting my reviews to try and take them down to hide what they did.
Mr and Mrs Felici, I will never forgive you two. I remind you the police did record a criminal complaint against both of you and be warned I’ve also talked to a much better solicitor now.”
“Awful experience. I highly do not recommend this place. The staff is not friendly and lying about the delivery times. Check for other stores, keep this as your last resort.”
“I phoned the sales number and asked whether they could get an HP part M17068-001 for a ZBook G8. The service manual says this is the part number for a "Service Cover". I placed the order on-line and the part arrived. I noticed on the box, before opening it, that I had been sent a "Top Cover" but with the same part number. I looked at the manual and guess what, the same part number is used for two different parts of the same computer! Clearly there is an error in the manual, so I requested a return from Lambda-Tek and the service agent told me they would not process the return as it was my fault. I have a ÂŁ100 part that I do not need, in an unopened box. Lambda-Tek said they would do nothing to help resolve a problem despite this being a clear part number duplication in the HP documentation. My businesses had been using Lambda-Tek for years, but their attitude was far from a helpful customer service response. We'll never use them again. There are other companies that do the same as they do, and with much better customer care.”
