Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.32

4.3 Rating 2,156 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality service end to end. Very competitive pricing to boot.”

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Posted 5 months ago

“All good thank you, customer service and overall experience very good”

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Posted 5 months ago

“Great service Fast delivery”

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Posted 5 months ago

“Fast efficient competative”

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Posted 5 months ago

“Very easy ordering and great delivery service”

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Posted 5 months ago

“WHERE DO I START? Arrived quicker than I had expected, which brought a big smile to my face. It was delivered by DPD and came in perfect conditions (no dinks or bonks on the box/packaging). My monitor works, looks great and was excellently priced. I have purchased from from Laptops Direct before but had to leave a review because I was that impressed!!!”

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Posted 5 months ago

“Ordered S24+ - phone delivered promptly next day.”

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Posted 6 months ago

“Fast and cheap what else you want”

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Posted 6 months ago

“Great price for mobile phone, easy to order, excellent communication re delivery and item delivered on time”

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Posted 6 months ago

“On time and as described”

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Posted 6 months ago

“Website was very easy to navigate and find what I wanted. Ordering and payment was very straightforward. My laptop arrived a day early which was an added bonus. I would highly recommend Laptops Direct. Thank you so much.”

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Posted 6 months ago

“Prompt delivery and laptop in good condition.”

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Posted 7 months ago

“Quick delivery, top value and no problems Cannot say anything else”

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Posted 8 months ago

“All good once we sorted the carrier issue.”

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Posted 8 months ago

“Great price and experience. I paid for standard delivery and it came the next day! As for the service and product, I can’t fault it. Very quick simple ordering process I’ve got what I ordered and I’m very happy with it. A follow up call to assure I’m happy with the sale, in addition an option for health care. I had reassurance too if any problems may occur that they are happy to help Would recommend to anyone in the market to buy from them”

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Posted 8 months ago

“Ordered a mobile phone but it was wrong, returned item which was collected from my home and I had a refund, great communication I will most certainly buy again.”

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Posted 8 months ago

“Superb service. I would highly recommend!”

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Posted 8 months ago

“The s24+ I ordered was a good competitive price. It was easy to order and arrived very quickly, on the day I requested. Customer service very friendly and helpful. Would recommend this company.”

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Posted 8 months ago

“Perfect customer service. I had a problem and it was dealt with and completed in a very short space of time. A refund was arranged and completed within 3 days.”

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Posted 9 months ago

“My item was received, in perfect condition, perfectly and safely wrapped, the day after ordering despite me choosing the standard postage and not "next day" postage. Very pleased with this purchase.”

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Posted 9 months ago

Laptops Direct is rated 4.3 based on 2,156 reviews