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LaserShip Reviews

1.1 Rating 615 Reviews
3 %
of reviewers recommend LaserShip

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LaserShip 5 star review on 23rd March 2025
Terry
LaserShip 5 star review on 23rd March 2025
Terry
LaserShip 1 star review on 22nd March 2025
Scam
LaserShip 1 star review on 22nd March 2025
Scam
LaserShip 1 star review on 22nd March 2025
Scam
LaserShip 1 star review on 22nd March 2025
Scam
LaserShip 1 star review on 15th January 2025
Lasership SUCKS
81
Anonymous
Anonymous  // 01/01/2019
Your shipment is delayed Shipped Complete,Placed Complete,Preparing Current,Delayed Not complete,Delivered 1 item $100 Vanilla® Visa® Gift Box Gift Card (plus $5.44 Purchase Fee), quantity 1 Shipping Status 05-01-2024 2:06 pm Just shipped Pedricktown NJ 05-01-2024 Just shipped - 2:06 pm Pedricktown, NJ It is now June 6th. Was Shipped May 1st. I will never see it again because they stole it as usual.
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Posted 10 months ago
I've been waiting for my package to be delivered since June 2nd. Each day it's always the same thing. You have up until 8pm for it to be delivered. So then it's not delivered. It's been like this all week with the same response and answer. I can't even track to see where it's at or what time it will be delivered. This is ridiculous. If they can't do their job right, then quit. I don't believe I'll get the package. The driver will probably take it home with them. It's food and stuff in the box. Thank goodness there's no produce or dairy product in it. It wouldn't of been no more good. I don't know what possessed the company to use leadership when they can't do their job right. I'll make sure to tell the company never to use them again. At least with FedEx I never have an issue at all. Just a waiting game at the moment. I never know when I'm going to receive it.
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Posted 10 months ago
My package from Nike was in the town I live in at the facility in East Hartford, and somehow it was lost before delivery or during delivery. I went to the warehouse was given barely information only “packages get lost all the time.” When they’re not even busy just sitting there doing nothing. I think they’re stealing them and marking them as stolen
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Posted 10 months ago
After merging they lied to the workers,forced ICs to go under agents, then reduced our pay and then forced the workers to get paid for only one package per address opposed to every piece we scanned out. Company isn't the same an I suggest no one to ever work at the Romulus one again, watch the warehouse management as well. Main Supervisor is rude, very dismissive and there's shady practices or routes being giving to other ethnicity of the Main Supervisor which in turn they're having routes removed from Drivers that has been there for years.
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Posted 10 months ago
They drop packages on the stairs outside in my Brooklyn apartment and things get stolen. Worst service ever! Beware they’ve changed their name to OnTrac to escape their BAD REVIEWS no doubt! They suck!!! Meanwhile I received an email that says pending, not yet received, and in the same email they have the expected delivery date as yesterday. Which is it OnTrac…or Lasership? Whatever their called they’ll never escape their 1 star ratings out of thousands of angry customers!
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Posted 10 months ago
What bunch of idiots work for this company probably management is the same sign in front of their noises don’t put packages on the Bench And they put it right on it
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Posted 10 months ago
I ordered from Walmart online...they used Lasership. Never heard of this company so I looked them up. Reviews were terrible. So my pkg was due for delivery today, but now who knows when. Pkg started out in OH, then Orlando FL (which was very close to me), then went to Miami and now in Ashburn VA? Says package delayed - sent to incorrect facility. Is this company a joke???
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Posted 10 months ago
0 stars . The worst company ever, its was not even one time when they deliver on time or not lost the package
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Posted 10 months ago
I've had 3 deliveries via LASERSHIP and 2 never made it. I won't buy from any company that uses them solely for delivery service.
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Posted 10 months ago
First package was not delivered, says they delivered it at 11:30pm. Second package was reshipped and they sent it to the wrong facility so instead of it being overnight like it was supposed to be it is going to take another 3 business days if it ever gets here.
LaserShip 1 star review on 14th May 2024
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Posted 10 months ago
This is the 2nd time delivery from walmart was delivered to wrong address. Never again, and it says they couldnt find my address. Last time they delivered to another town miles away. losers
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Posted 10 months ago
I live in a side by side condo/ duplex ( I’m the B side, my neighbors are the A side) laser ship insists upon delivering my packages on the A side- this is beyond aggravating. YOURE DELIVERING TO THE ADDRESS! the drivers response “ I only look at the numbers”
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Posted 10 months ago
Package opened and resealed. Item missing and trash contents placed in box. Lasership doesn’t care and says that package was delivered with their photo of a box on the porch as proof. Worthless company with trash employees.
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Posted 11 months ago
I wish I could give no stars. They are the only delivery service that always says attempt delivery but never actually deliver the order. I waited outside 3-4 hours today bcuz they said delivery by 8p and at 9:40p I received a notice that they attempted delivery at 9:15p. Straight BS IF YOU ASK ME
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Posted 11 months ago
There is no way to speak to a person, they "attempt" delivery at odd hours, and then disappear. Totally useless. They can't even communicate with themselves. Utter garbage. DO not use this company, or it's partner company OnTrac.
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Posted 11 months ago
Do not work for this company!!! They are scamers!! They dont pay you what say!!!
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Posted 11 months ago
As usual Lasershit delays or loses package!
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Posted 11 months ago
Only company that repeatedly could not ship my package. Unhelpful automated phone service. Wanted to talk to representative but all I could reach was a computer.
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Posted 11 months ago
On-line purchase with Zara, the courier is OnTrac, and they use LaserShip. Well, 2 unsuccessful delivery attempts, prompted me to change the delivery address to my office address. Now my package is supposedly sitting at their facility pending seller's approval of the address change - which Zara told me, was sent to OnTrac. OnTrac tells me they don't see the approval yet and I get different stories each time I contact OnTrac - and Zara has been ZERO help in this situation - only that address changes are not guaranteed. Extremely frustrated because I get packages all the time without having any issues, but with Lasership, it's always a problem.
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Posted 1 year ago
This is the worst company. I have had several orders with delivery through them. All have been either delayed or lost. The last 2 orders were inexplicably sent back to seller. They claim it was at the sellers request. Anthropologie assured me they do not have the ability to do this. This occured after the items were on a vehicle for 2 days on out for delivery. The previous delivery reeked of weed so badly it need returned. I will pay any amount in shipping fees to avoid this company in the future. Their agents are rude, hang up on you and you will never receive your items.
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Posted 1 year ago
LaserShip is rated 1.1 based on 615 reviews