Latex Catfish Reviews

Name: Latex Catfish
Rating: 1.78

1.8 Rating 74 Reviews

19 %

of reviewers recommend Latex Catfish

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1.8

Based on 74 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't be fooled! The "break up" is all a complete lie. They are the same company and used it as an excuse to bail on 1000's of orders including my own. They have always been based in China, you have always paid to China. All the positive reviews are lies. I'm yet to see anyone receive a product ordering from either website. They are trying to sell the same stuff via a different company name now too called Kink Projects. They are doing this to try and avoid negative review places like this. It's all a scam! What ever this company was is no more. They'll keep doing this for as long as they can to squeeze as much money out of all of us. Buy else where. It's not worth the allure of saving a few dollars.”

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Posted 3 years ago

“Be careful. There are two Latex Catfish sites. I ordered from latexcatfish.store, which unbeknownst to me, recently changed to Glanzig based in Texas. This order was quite sizeable but has taken over 4 months, and only after complaining have they started to respond to me. The other site is Latexcatfish.com which is (now) apparently quite unrelated and based in China. Apparently there was a difficult break up between the two. I confused the two and complained to the Chinese site also, but I now realise they are unrelated, and I have no issue with them. My advice to customers is to be very aware who you are buying from. As I have yet to receive any products from Glanzig and have never purchased from latexcatfish.com I cannot review their actual products. What I would say is that latexcatfish.com has been quite sympathetic with my problem even though it is actually nothing to do with them.”

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Posted 3 years ago

“So I was concerned too about ordering from Glanzig / latex catfish. So I wrote to them asking about some of the Negative reviews around the web and they told me that they had a falling out with there US office and there were some issues in the past. They have since taken care of the issues and would like to rebrand as Glanzig. My experience was excellent, the custom size suit that I ordered was perfect and the delivery time was not bad. I have to say I will order again and I'm excited about it I honestly have had more issues with Simon O.”

Helpful Report

Posted 3 years ago

“Just after I ordered (about March 15th 2021), I noticed that the Latex Catfish brand had split up, and accidentally ordered on the US site (ending in '.store'), while being in contact with the Chinese one before my purchase. It is definitively complicated and confusing. The day after my order, I got an email from the US-branch, asking which kind of zippers I wanted. To me, that seemed like a sign the company might still be producing (a scam company would probably not put the effort in communicating about order details). I paid my order with PayPal, and opened a dispute (just in case) about a week after my order, based on the reviews on this site and others. I got into contact with the US-branch again, and they asked me to close the dispute, or cancel my order. I proposed that, if they would send me some pictures of the suit during manufacturing, I would close the dispute. So I closed it, and about a week later, I got a picture (so yes, I took the risk by closing it BEFORE I got any pictures). Concerning the communication, all was done through email. I always got an answer the morning after the day I sent the email. Not surprisingly fast, but definitively acceptable. The guy I was in contact with told me the suit would be in production at the beginning of April 2021, and would be ready for shipping in May 2021. To my surprise, the suit was shipped (with FedEx) last Thursday (April 8th 2021). Today (April 15th 2021), I received the suit (delivery between China-Europe). It was suspiciously fast, and I was a little worried. Normally their process takes more than a few months... Then the order itself: small package, but still firmly wrapped. I ordered a suit with separate gloves and socks. The quality of the latex seems ok, the gluing job is ok (some superficial letters are not completely glued well in the corners, but nothing structural), and the size is perfect (I ordered a standard size). So for this price, I am definitively satisfied. I have ordered one time before with Latex Catfish (in late 2017), before the split, and in comparison with this order, they have clearly improved on production time, communication, kinds of zippers, latex quality and shipping time. I only received that order about half a year later, and it took multiple emails to push them to do their job faster. So in that sense, my previous experience with Latex Catfish is more similar to many of the reviews here. However, it is strange that for my most recent order, many people share a completely different experience than mine: no or poor communication, extremely long waiting times (or just no sign their order is actually being processed), etc. So I would suggest anyone who wants to place an order: read through all reviews and make up your mind. All I can say is that I am pretty satisfied. It might be that they are still trying to clean up the mess, and catching up with the orders, but I cannot affirm that. Also: they have a new website as part of the split: it's called Glanzig.com. You can still access the old website through their new one, but if you want to order with them, it would probably be better to order from their new website... Anyway, sorry for the long review. Hope it helps.”

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Posted 3 years ago

“Don't waste your time with this website. I ordered a catsuit in December, I have still received nothing and they didn't answer (5 mails, phone calls, review on their website) I asked for a reimbursement but I suppose that my money is lost...”

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Posted 3 years ago

“Warning! This SCAM company. Money lost already 650 euro’s!”

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Posted 3 years ago

“I ordered clothes from Catfish. Delivery time is very long - longer than written on the page. Finally after 4 month we received the shipment with all ordered items. For this price the quality is ok. Nothing special but ok. They have beautiful items on there webpage so I think about ordering a second time.”

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Posted 3 years ago

“I am STILL out 92 dollars on an order i placed in october, due to receive in december, and all i got were a couple of emails telling me to talk to my bsnk about a refund. I'll just cut my losses and try a different retailer.”

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Posted 3 years ago

“I ordered several times with latex catfish, but I was scammed twice immediately after using my credit card here. And the products I ordered in August and October 2020 haven't arrived yet.”

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Posted 3 years ago

“I made an order around August and still haven't received the item. recently I sent an email asking about it and their response was we have been shipping the orders out, seems like a scam company and I'm down about $300.”

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Posted 3 years ago

“I have waited for my order for 3 months without any information. I have sent them a lot of unanswered emails. Today they answered "I just checked the status of your order and I found your order has been shipped out.Are you sure you haven't received the order?". NO, I HAVEN'T RECEIVE THE ORDER AND I DON'T HAVE ANY INFORMATION ABOUT THE TRACKING NUMBER. THIS IS A SHAME.”

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Posted 3 years ago

“i did order a Petsuit at this store. and waited 3 months now. Now they reply with a mail they quit with his USA twin company. Now i need to pay again to make same order. and they want to give me a free shipping coupon. i guess no one can read english at catfish now. and all reply mails will not make sense from now. please people believe this bad reviews from fair people that give you a warning about this scam store. better pay more at a better store. the name Catfish is the best name for this scam store”

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Posted 3 years ago

“Poor quality, unreasonable wait times. Used them years ago and they were just O.K. Avoid like the plague.”

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Posted 3 years ago

“Website is down, bye bye scam company.”

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Posted 3 years ago

“This is an absolute SCAM !! Don't order anything !! I got ripped off for $ 300 and still haven't had my order since November. If I had seen the reviews here before, I would not have ordered. And I can't even get my money back. File a complaint? Against who ? Absolutely sad.”

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Posted 3 years ago

“Good quality, nice product and great price. You do have to wait a few months for your order but I've always been happy with what I got. It seems like lately the US side of the company has made a mess of things. They do however try and keep people informed and said all orders will still be manufactured. I really hope they stay in business!”

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Posted 3 years ago

“They're trying to hide behind the excuse of "their American provider is having issues" Which doesn't make any sense. You pay their PayPal direct, not an American. Manged to get in touch with an old contact who used to work for them in China. They got back to me and said the company is done and has no intention of refunding anyone. They had well over a thousand orders to complete apperently. They've taken the money and ran. I was waiting for something myself, I'm out $600. I liked the couple of items I got from this company. Though, they didn't last very long. Build quality wasn't great. Shame to see them go? But, scam company who willingly copies other companies designs. Perhaps this isn't a company we should of been supporting as a community anyway. Bye bye bad company. Sorry we all fell for your scam. If they come back, I would not trust them.”

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Posted 3 years ago

“Same problem here, ordered had to wait for three months and then they informed me they had an issue with their American partner, which is not my problem, if they want to enter into a partnership it's their choice and they have to solve this. Website is up again and I can still see my order. I would not recommend to order anything got to www.libidex.com”

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Posted 4 years ago

“Very unprofessional company! I placed an order over 3 months ago that didn't move to production at all, and recently received an email telling me that I had to seek out my own refund with the third party company, and replace my order if I still wanted it. Anyone who runs a business knows that these things are not the responsibility of the customer, they are the responsibility of the company, regardless of whether or not business relations went sour with a manufacturer or not. I'll be surprised if this review lasts without getting deleted, but I will be posting it elsewhere for sure. Don't ever order from this company, terrible customer service, and you may or may not even get the product you paid for.”

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Posted 4 years ago

“They used to be good but not anymore. I’ve ordered made to measure in the past and the items were perfect. This time around my items were either larger than my measurements when the garment was unstretched, or so tight that it actually LITERALLY cut off circulation to my arms. It took 4 months to receive, anc I’ve been emailing them about the problems for an entire month now. They only respond when i hassle them with multiple emails, and now they’re saying I have to pay to mail the items back even though it’s their fault? Garbage.”

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Posted 4 years ago

Latex Catfish is rated 1.8 based on 74 reviews