Lawn Love Reviews

Name: Lawn Love
Rating: 4.38

4.4 Rating 570 Reviews

85 %

of reviewers recommend Lawn Love

Company Reviews

Metrics

Info

4.4

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Lawn Love:

If you're looking for the very best in lawn care services, you've come to the right place.

Here at Lawn Love we do things differently. We take a high-tech approach to a traditionally low-tech sector. We are revolutionizing the lawn care industry.

Your experienced Lawn Love provider will combine innovative and time-tested methods to deliver the most verdant and neighbor-envy-inducing results possible.

Lawn care is a science, and we at Lawn Love pride ourselves in being on the cutting edge of the industry.

We don't believe that one size fits all. Every lawn is unique and has its particular challenges with regard to climate, grasses, growing seasons, and soil varieties. Lawn Love's deep industry experience allows us to provide a scientific approach to deliver the best results possible.

Visit our website to get your free online quote today.

Visit Website

Phone:

(800) 706-4117

Email:

charlotte@lawnlove.com

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Lawn Love 5 star review on 20th January 2023

J Lopez

Lawn Love 5 star review on 5th December 2022

J Stamps

Lawn Love 5 star review on 3rd December 2022

A Baker

Anonymous

Anonymous // 01/01/2019

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“My walkway and pavement was left with grass, and none of the edges were trimmed, not looking forward to any other service.”

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“Mark is very thorough and hardworking.”

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“Broderick consistently provides outstanding, thorough, and complete lawn service. Excellent every time.”

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“Lawn Love is dependable. The workers come on the designated date. We are always pleased with the outcome.”

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“LawnLove.com makes it easy to take care of your lawn. They are doing a great job and are reliable. Check them out.”

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“Lawn Love is awesome! The best service I have received from any other company! Keep up the good work Gregory!!”

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“Great company providing quality companies who provide excellent service. David does our yard and it looks amazing after every cut.”

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“William from Lawn Love does a fabulous job on our landscaping. He is very neat and tidy and keeps the apartment building super clean.”

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“Very prompt and able to get the job done”

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“Great service! Helped me save time and still get a great-looking lawn.”

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“I would always look at the reviews that have the lowest star reviews. Because these are the real people. So many people are paid to leave nice reviews so take this for what it was worth. We moved out of state and we trusted these guys with our yard (and were trying to sell our home at the time). They were HORRENDOUS. Didn't come when they were scheduled, ONLY mowed the front lawn, had to come back twice to mow the back and weed eat. This continued three more times, and then they broke a sprinkler head and didnt say anything, that team just quit. Luckily our neighbor said something else this would have continued to leak water for the rest of the month causing who knows how much damage. I would NEVER go with these guys again.”

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“My service was rescheduled for 3 times and I took 3 days off to wait for them, no one came to my house at all until 7:00pm of the last day, which made me so angry to cancel the service and closed my account forever. I want to give a negative star too!”

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“I scheduled for new service on a weds. I decided to wait the 2-3 days it was going to take. so service on friday. Sunday come with no service and it rained. So I had some patience on monday. However when tues come and no one would answer my replies or my csr case to get a call back frustrated me. I allowed till weds (now 7days) and I still couldnt get a answer??? had to pay extra due to over 6inch.”

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“would give negative stars if I could. I have used them since July 6 (since I have to use them 3 times) all three times my lawn was not cut properly (this last time, the entire back yard and side was not cut at all) It was supposed to be cut between the 4-5 of Aug, they didn't show up til the 6th. Only cut the front yard, I called to complain. Lawn Love said give them 24hrs and it would be fixed. I recieved a text at 0654a on the 7th being told that the guy could not cut it that day due to religious beliefs (too easy) they didn't show on the 8th either. I had to call again and was told that the lawn provider came out on the 7th and fixed it (which they didn't) Finally customer service said they would get a different provider and they would be out here the 11 or 12 of Aug. I said fine, but I didn't feel like I should be charged extra for long grass since it wasn't my fault. The customer service rep agreed and said I wouldn't be charged extra. Found out who my new provider was, texted them to warn them about the long grass (probably almost a foot by now) and they sent me a new quote ($109.17) and wouldn't be able to make until the 15/16th Aug. I have been on the phone with customer service not stop since the start of this process and still no resolution. The newest customer service said that they will fond another new provider but the soonest would be 13/14th Aug. I am now awaiting a supervisor to call me back to give me more BS information. This is one of the worse services ever. I see why they make you agree to 3 cuts, because if you didn't have to you would definitely stop after the 1st cut. I would not recommend this service to anyone. I am still here with grass in my backyard that you don't want to walk thru for fear of what could be slithering in it. Do not use thus company”

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“Lawn Love doesn't understand the difference between a price quote request and doing the job without being authorized to do it. Although I am a senior citizen doesn't mean I'm stupid, but Lawn Love sure know how to make a prospective customer inferior due their disrespect of the prospective customer's price quote request. As a retired customer service person of 60+ years, I would not consider their approach respectful when it is crammed down your throat. One thing they did do was to take themselves out of the picture of being a potential lawn care service.”

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“Scheduled a lawn service no call no show 6 times (3different lawn guys) and was told to message the “crew” to communicate with them. Only one “crew” responded and kept me on the hook for 2 days ,about to be 3! I decided to cancel service based on this.The actual company Lawn love was polite and customer friendly though and i know none of this was their fault directly!Bad time to find a mower perhaps with dead lawns?”

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“No one ever showed up!! We specifically hired them to take a BIG task off our to do list prior to my son's birthday party; they said the lawn would be taken care of Thursday or Friday. Thursday I get a text at 2.33p saying "Lance" is on the way and at 2.34p I get a text asking if I'm satisfied with his work! We wait in case there was a mistake and call at 4p when no one has shown up only to be told "Lance" submitted a google map photo of our yard as proof he mowed it (apparently in under a minute). We explained the urgency and the reason we asked them to come out in the first place and were PROMISED it would be done Friday instead. However, once again I get a text that "Lance" (Yes! They gave it to the same guy!) is on his way only to get another text 15 minutes later asking if we were satisfied. Having learned our lesson on Thursday we IMMEDIATELY called only to be told once again they will get someone out immediately to resolve it. THEN I get a text message saying there was an "unexpected problem" so the mowing will be done on Monday. We obviously cancelled this as the party was on SATURDAY and I needed it done BEFORE then not after!!! So at 5p on Friday evening we are now outside working in the yard instead of doing the other pre-party preparation we had planned to do. My husband was in the yard until WELL after dark all thanks to Lawn Love. And I haven't even mentioned how the agents graciously OFFERED to not charge us for the service (you know, the one we didn't get) AND tried to argue with my husband about cancelling because we had a contract! ARE YOU KIDDING ME!?!? You want to start talking about our contract when you've no showed twice in 24 hours for our first service ever!?!?”

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“this is a bait and switch company. after giving all the info they wanted, got a quote. the day of the service I get a text they want 4 times more money to do the job. I refused, so they closed my account”

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“Very dishonest company. I hired them to do yard cleanup and paid almost $300. The person never showed, and I was charged. I sent countless emails to their ticketing system. Showed pictures, as requested. They did nothing about it. I would be very cautious about using this company. They don't back their work and are shady.”

Helpful Report

Lawn Love is rated 4.4 based on 570 reviews