leaseplan Reviews

"I have had an incredibly frustrating and damaging experience with LeasePlan. I was trying to move three cars from a business I was closing to its sister company. Despite numerous attempts to contact LeasePlan, they never responded to my communications. This lack of response has caused significant problems.\r\n\r\nThe business has since gone into liquidation, and now there's an outstanding balance that I never wanted to happen. LeasePlan's negligence and failure to address my requests have let this situation spiral out of control. It\u2019s alarming how such a reputable company can handle customer service so poorly.\r\n\r\nNow, I\u2019m left waiting to be treated like a criminal, anticipating the collection of the cars by enforcement agents. Even my broker, National Fleet Services, has tried to reach out to LeasePlan on my behalf, but they too have been met with silence.\r\n\r\nThis entire ordeal has been unnecessarily stressful and damaging. I strongly advise against using LeasePlan. Their unprofessionalism and lack of communication are simply unacceptable. Save yourself the trouble and find a more reliable leasing company.\r\n\r\nThe case number is the one I was supplied with only 10 days ago but I have email evidence of this going back as far as the 02\/04\/2024"

"I have had an incredibly frustrating and damaging experience with LeasePlan. I was trying to move three cars from a business I was closing to its sister company. Despite numerous attempts to contact LeasePlan, they never responded to my communications. This lack of response has caused significant problems.\r\n\r\nThe business has since gone into liquidation, and now there's an outstanding balance that I never wanted to happen. LeasePlan's negligence and failure to address my requests have let this situation spiral out of control. It\u2019s alarming how such a reputable company can handle customer service so poorly.\r\n\r\nNow, I\u2019m left waiting to be treated like a criminal, anticipating the collection of the cars by enforcement agents. Even my broker, National Fleet Services, has tried to reach out to LeasePlan on my behalf, but they too have been met with silence.\r\n\r\nThis entire ordeal has been unnecessarily stressful and damaging. I strongly advise against using LeasePlan. Their unprofessionalism and lack of communication are simply unacceptable. Save yourself the trouble and find a more reliable leasing company.\r\n\r\nThe case number is the one I was supplied with only 10 days ago but I have email evidence of this going back as far as the 02\/04\/2024"

"Got charged over \u00a3600 for minor scratches of a van we returned after 3 years. Scratches were from car wash about 5mm and you could see them. Ridiculous!"