Leekes Reviews

Name: Leekes
Rating: 3.83

3.8 Rating 305 Reviews

70 %

of reviewers recommend Leekes

Company Reviews

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Metrics

3.8

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 2224140

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Andrew Prime

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because we had the corner unit that we wanted. We were served by Karen Thomas. She is a Furniture Sales Advisor at Leekes store Cowbridge Road , Pontyclun. We found her very helpful and friendly not pushy as in other stores. She gave us time to work out what we wanted and left us alone to do so ! Once we had decided we were going to make a purchase, she went through it all very thoroughly making sure that we understood and were happy to proceed.. She is a asset to your store.”

Helpful Report

Posted 7 years ago

“Leekes had a good variety of sofas. Michelle was very polite and helpful.”

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Posted 7 years ago

“I ordered a new Bathroom recently at Leekes, Llantirsant. I wanted a full new suite, with built in cupboards, floor and wall tiles. The salesperson that I dealt with was David George - he was patient, very knowledgeable and informative about all products and best of all, not at all 'pushy' in trying to make a sale. He came to my home to measure before finalising any order and was courteous throughout. David is a credit to the store and to Leekes - lovely to work with! Furthermore, David introduced me to one of the fitters on their Provider List - Robert Mooney. Robert came to my home to check the plan developed by David, confirm measurements etc. and to provide a quotation. Robert has just finished fitting my bathroom - an excellent job. Rob gave me his advice and ideas openly throughout - although made it clear that it was my choice and he was keen to do what I wanted with the bathroom. All in all, an excellent decision to go to Leekes. I am delighted with my new bathroom!”

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Posted 7 years ago

“On our first visit we purchased a leather corner seating unit which arrived 12 weeks later, we were told it could take 14 weeks. We were happy with the salesman who was very helpful and the delivery team were excellent. On our second visit we were looking to buy a further chair and tables for the lounge. Michelle asked if we were OK and proceeded to help us with our choices. She was very professional and a great help throughout. She left us to discuss our options and was never pushy. Thank you Michelle we are looking forward to our delivery on Wednesday!”

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Posted 7 years ago

“very pleased with the service from Elliot”

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Posted 7 years ago

“I was served by Karen Thomas who was extremely helpful (and patient with me I must add!). Exceptional service, lovely lady and I am very happy with my sofa. Karen was more than happy to let us browse at our own leisure, gave helpful tips without being pushy which was respected by me Thankyou Karen :)”

Helpful Report

Posted 7 years ago

“We were browsing in Leekes today 18/10/17 in the furniture department, just looking. A sales assistant Michelle approached us and offered help and advice. She was very friendly. professional and polite and in no way pushy. We said we needed time to think and that was no problem at all. We cannot sing her praises highly enough for the manner in which she conducted herself and she is a real credit to the company. The process was sleek and smooth from start to finish.”

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Posted 7 years ago

“Love Leekes, everything you could want for your home under one roof I made use of the interior design service at the Potyclun branch. Not having used such a service before I didn't know what to expect but I needn't have worried I was treated wonderfully by Bev Berry the interior design consultant assigned to me. She put me at ease immediately. Her help and expertise was invaluable. She listened carefully to what I liked and disliked and helped me come to a decision on what I wanted. Nothing was hurried or too much trouble for her. A very positive experience. Thank you Bev.”

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Posted 7 years ago

“We were very pleased with the service given to us by a gentleman called Elliot. We found him to be very pleasant and helpful and very knowledgeable about the products he is selling.”

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Posted 7 years ago

“Ordered lounge furniture at Llantrisant today 15.10 17, the salesperson was Shelley. She was very pleasant, helpful down to earth and not pushy.”

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Posted 7 years ago

“Leighton was great”

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Posted 7 years ago

“The sales floor representative Elliot took time and a genuine interest in my purchase of furniture. Blaine snuggle chair sofa and footstool. Very helpful .”

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Posted 7 years ago

“Really helpful service from Elliot helping us buy a couple of sofas. No pushy sales just really informative help. Good job!”

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Posted 7 years ago

“They have a good range and variety of items for anywhere in the home. The items are always very good quality, the store in Llantrisant is pleasant and well laid out, making it a pleasure to browse. I wanted help choosing the right colours and designs for some curtains. I was offered the services of an interior design consultant (Bev Berry) who came to my home and helped me design not only my curtains but advised on the best type and colour of carpet to pick and even helped with choosing the right colours for my walls. She was invaluable in preventing me making costly mistakes in choosing wrong colours and designs (something I have done only too often!). I would definitely ask for her design help again.”

Helpful Report

Posted 7 years ago

“Visited Llantrisant on Friday 6th October looking for a new mattress. Amy offered help and walked us around the very wide and bewildering choice available, listening to what we wanted and focusing us on the ones closest to what we needed. There was no selling pressure and Amy was very friendly, helping us to narrow down the choice and make sure we were happy. We left believing we had made the right choice, got a good deal and thoroughly enjoyed the experience. Many thanks to Amy for giving so much help.”

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Posted 7 years ago

“Visited Llantrisant on Thursday 5 Oct. Shelley was most helpful in a non-pushy way. Her cheery manner sent us on our way v happy customers. Hope the staff are appreciated by management.”

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Posted 7 years ago

“Well stocked”

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Posted 7 years ago

“Karen Thomas was excellent in helping us pick out our new furniture. Many thanks”

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Posted 7 years ago

“Very friendly store. Elliot was most helpful.”

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Posted 7 years ago

“I met with Shelly in the beds and bedroom furniture department. She was very pleasant, easy to talk with and had plenty of time to help me work through what I really wanted. She did not try to 'push me' at all and this approach was beneficial to her and the store. I felt very comfortable with Shelly and I am now waiting on my new goods to arrive. Thanks Shelly - a credit to Leekes!”

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Posted 7 years ago

Leekes is rated 3.8 based on 305 reviews