“Customer service is entirely unreachable. Lego just gave the children of the world the finger. They could care less how your kids feel. Buy them something else and avoid the risk of disappointment. Search it on Reddit if you want to read hundreds of accounts verifying their complete lack of response.
There is no response time listed because they are entirely unreachable. They do not respond in any venue and they have shut down chat.”
“I was frustrated by repeated setbacks and lacklustre support from other providers, but Michael and team completely changed that. They took the time to understand exactly what I needed, communicated consistently, and resolved the issue with professionalism. Their outstanding commitment really made a difference.”
“They are bad sending out replacement parts! I’m always missing parts when i request replacement sometimes I will receive them and sometimes I don’t, I will request replacement parts twice and still not receive them. I’m going to stop spending money money on LEGO
They need better quality, inspectors!”
“very disappointed with services from Lego.com.
I try to use original companies when buying online.
But when the service is bad, no wonder we use other online companies.
paid £3.95 delivery
Took 2 weeks to deliver
but Amazon delivered next day. No postage cost”
“This company started with high hopes but quickly turned into a financial nightmare when I realized I had been scammed out of a staggering $75k. Feeling utterly helpless and devastated, I turned to Mrs. Rose Hoover for assistance, and I couldn't have made a better decision.Mrs. Rose Hoover proved to be my guardian angel in the darkest of times. Their team exhibited unparalleled professionalism and expertise, guiding me through the intricate process of reclaiming my funds. Their relentless pursuit of justice and unwavering support gave me hope when I felt like all was lost reach out to them:
Email: r o s e h o o v e r 9 0 @ g m a i l . c o m
WhatsApp: +1 ( 3 0 1 ) 4 0 9 2 7 5 3 …. Kindly reach out to the following details in recovering your lost funds if you are a victim of scam.”
“TheresachinRecovery INC helped me successfully breathing again after these scammers ruined my life. email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m
Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4. For help on any withdrawal issues professionally.”
“Ordered the Titanic online. Once order had gone through, was then informed that it was on back order. When it did arrive, three of the four boxes were damaged and very obvious that the damage occurred before being packed for sh. Contacted Lego who were very slow to respond. Their response over a week was that it was the couriers fault and that I would have to return the whole set for a replacement. This has taken them two weeks to get to this point, my kids are beside themselves looking at this set and not being able to build it. Come on lego, either just send new boxes or offer some cash back and make my kids (the next generation of lego purchasers) happy.
Will never buy online again.”
“Despite initially believing I was making a sound investment, when I tried to withdraw my $234,890 I was told I needed to deposit more money. When my calls and texts went unanswered, I realized that the company was not being truthful. However, after reporting the issue to Mrs. Linda Smith Administration, I was able to get my money refunded within three days. They helped me recover my funds after I provided evidence of the scam. If you're in a similar situation, I recommend giving her a try regardless of the amount you lost.
Lindasmith007776 @ gmail . com
WhatsApp: +34——612——44——23——45”
