Leonard Buildings & Truck Accessories Reviews

Name: Leonard Buildings & Truck Accessories
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,052 Reviews

81 %

of reviewers recommend Leonard Buildings & Truck Accessories

Company Reviews

Metrics

Info

4.3

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The manager Scott, Jose and all the staff at the Wilmington NC location were amazing. They were so helpful and professional. They were polite and answered all questions I had regarding Undercover brand Tonneau cover for my truck. I would recommend them for all accessory sales, service and repairs. Truly the best!!!”

Helpful Report

Posted 2 years ago

“The trailer I bought in 2006 has been great but after reading reviews I will not be using Leonard for a second trailer”

Helpful Report

Posted 2 years ago

“The one we bought on rent to own we bought in Raleigh NC. It was considered used because it was a display model used at the fairgrounds. It was wired for electric and had a workbench and loft area. We enjoyed this a paid it off and sold it to our neighbor when we moved from Raleigh. As soon as we get approval from our landlord we will be dealing with Leonard again.”

Helpful Report

Posted 2 years ago

“My company bought a camper shell for our work truck from the Garner store. Shelly and the staff in Garner were great to work with. Highly recommend them for your truck and trailer needs.”

Helpful Report

Posted 2 years ago

“Learned a valuable lesson, after being upset about an appointment that I was suppose to have, I showed my butt, and was unprofessional, but Shelly the store manager listen to my wrath and proceeded to still show me great customer and listen to why this appointment was needed today, she went out of her way to help me and no only that she never lost her cool and gave me a discount with a smile. Lesson to me don't be the bull in a china shop, because an Angel could be waiting to help you. Thank you again Shelly💕🙏”

Helpful Report

Posted 2 years ago

“Corey at the Winston Salem location installed my bike rack. But there was play between the hitch and the rack. Michael, Carson and Corey all worked with me on a creative solution. In a few min, my ebike rack had no wobble. No charge. Thank you guys so much.”

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Posted 2 years ago

“Great customer service would definitely recommend them go see Jason at the rockingham north carolina store”

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Posted 2 years ago

“I bought aLeonard Steel Shed in 1979 and am still using it. Now I want my son to get a larger shed for his tools and more. Now to find one he can afford.”

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Posted 2 years ago

“I had seen the buildings online and went to the Raleigh location to see for myself their quality, and I was not disappointed. The store manager Shelly was very professional and very helpful. She didn't try to upsell me on anything like so many other places and you can't beat their warranty. I definitely recommend Leonard Buildings.”

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Posted 2 years ago

“I WAS PLEASED WITH THE GUYS AT LEANORDS. THEY ANSWERD ALL MY QUESTIONS WITH STORAGE UNIT I PURCHASED. THEY DELIVERED IT VERY QUICKLY AND THEY ALSO SET IT UP RIGHT WHERE I WANTED IT TO BE. I WOULD RECOMMEND THEM TO ANY OF MY FRIENDS. THANKS GUYS.”

Helpful Report

Posted 2 years ago

“Pulled in with a loose cap Fellas reset and tightened No charge? Thanks a bunch Highly recommend and I'll be sure to comeback”

Helpful Report

Posted 2 years ago

“i WENT TO LEONARDS TO BUY THIS SHED THAT IS $6456 ON THE WEBSITE, THEY TOLD ME THAT SHED WAS A REPOSSESSED SHED THAT"S WHY IT WAS 6,456 ALSO THEY DIDN'T HAVE THAT SHED, I BELIEVE THEY HAVE THE SHED MARKED FOR THAT PRICE ON THE WEBSITE JUST TO GET YOU THERE.”

Helpful Report

Posted 2 years ago

“I was in need of a hitch for my car and I needed it by the weekend. Leonard's searched for the part and installed it in time for our trip. They were wonderful to deal with!”

Helpful Report

Posted 2 years ago

“Ordered a 14x20 metal building. Was delivered quickly. Placed with only a few blocks and one set of blocks was sitting on top of a piece of WOOD ON THE GROUND ! Blocks not lined straight and none under the double barn doors on both sides. They came and sorta fixed blocks. Spoke with Mt Airy,salesman was not helpful that I purchased from in Winstonsalem. Sent out “repair person” to fix several issues, screws missing, shutter not screwed in correctly, doors have gaps underneath. Top metal is bend, on right top of building. Repair person was unable to fix issues. Was to return and do repairs. Now been few weeks and NO COMMUNICATION AND STILL WAITING TO USE BUILDING. I’m disappointed with Leonard because bought another building 2 years ago with no problems AT ALL. Workmanship has declined and poor customer service.”

Helpful Report

Posted 2 years ago

“I was so pleased with my 1st utility trailer here we are with our 2nd one. Good fast friendly service. I ordered it one day and picked it up the next. I like the quality of their products. Go Leonards of Spartanburg SC you rock!!!”

Helpful Report

Posted 2 years ago

“I purchased a Piedmont building from Mt.Airy location and had additional windows put on both ends. First time it rained there was water in the floor. After inspecting the windows we noticed none of them were sealed. They sent a tech up to calk the insides (you could actually see light around them.) A few days later it rained and the same thing happened! I took pictures and emailed them but did not get a reply. We ended up removing all the shutters and sealed the windows ourselves. Guess if you want something fixed right it’s best to do it yourself.”

Helpful Report

Posted 2 years ago

“Chris, when well beyond my expectations professionally and handled all concerns with my building.I would highly recommend his service with any building. Thanks Mike Chasteen”

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Posted 2 years ago

“Silvon Carpenter at the Rocky Mount store provided excellent customer service along with the new guy. I really appreciated despite him being backed up, was patient and did not complain. He answered all my questions. HE DEFINITELY DESERVES A PAY RAISE!!!”

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Posted 2 years ago

“I was going to purchase a trailer from this company; however, after reading all the bad I've changed my mind. Tractor Supply here I come!”

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Posted 2 years ago

“D'ron Taylor at the Manassas Virginia location did such a good job for me. Went out of his way to ensure I got the best grill guard for my SUV. Great customer service and great install. Give him a raise.”

Helpful Report

Posted 2 years ago

Leonard Buildings & Truck Accessories is rated 4.3 based on 1,052 reviews